Luxury Suite, 2 Bedrooms, Kitchen, Ocean View
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Reviews of Cape Royale - WHosting

5 out of 5
Cape Royale - WHosting
47 Main Road, Green Point, Cape Town, Western Cape

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 119 reviews" "
Rating 8 - Good. 19 out of 119 reviews" "
Rating 6 - Okay. 13 out of 119 reviews" "
Rating 4 - Poor. 8 out of 119 reviews" "
Rating 2 - Terrible. 11 out of 119 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Georgio

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
This is not a hotel, its a weird setup where it feels like someone bought this building and is renting out the rooms and hired a private security company to be at the reception just for security and nothing else. Anything we wanted we had to speak to our ‘agent’, no one else could help us with anything not even the simple things. And this agent is 1 guy trying to run the whole show alone just running around and cant keep up. We needed help in the room with some issues and he kept telling us im there in 2 min, im on my way, 5 min ill be there and finally we waited for him for 3 hours I do not recommend unfortunately
Stayed 2 nights in May 2024
Response from WHosting Reservations on 20 May 2024
Dear Georgio,Thank you for taking the time to leave a review and for staying with us. Please accept our sincerest apologies for those aspects of the stay that were not up to our usual high standards.For all guest reservations a dedicated concierge is appointed to manage your needs during your stay and I am so sorry that the concierge was not available when needed, we will review this process going forward to ensure that it does not happen again.I do hope that the other aspects of your stay and the suite you were in, were to your liking.Hope to see you back again soon.Kind Regards,James Arian

6/10 Okay

REYNALDO, GATINEAU

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not a very good water leaking from the floor had to spend the whole weekend until check-out with a bucket in the middle of the kitchen to avoid the drippings to go all over the counter and floor. Power for the AC and stoves goes away for long periods of the day due to building power surcharge. The property is nice but needs urgent fixings.
Stayed 5 nights in Jan 2024
Response from WHosting on 5 Feb 2024
Thank you for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property in a fabulous location
Beautiful property in excellent location near everything. Wonderful transportation options available. Beautiful pool and waterfront setting. Also full load-shedding backup in all the WHosting suites, which is so important.
Stayed 2 nights in Jan 2024
Response from WHosting on 14 Jan 2024
Thank you for the wonderful review and for staying with us.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible New Years Stay
Stunning hotel & property. Exceptional in every way. Staff is friendly, professional and attentive. Beautiful room and views. We had a wonderful stay. As good as it gets … !!!
Stayed 2 nights in Jan 2024
Response from WHosting on 14 Jan 2024
Thank you for the wonderful review and for staying with us.

2/10 Terrible

Kefentse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud and scheming , that’s all I have to say
The most horrible stay I have ever stayed in my life , because my family and I were changed to the place I never paid to. No service, no cleanest, no towels or clean bed lines for the whole of our stay . David Watts never responded at all to our concerns , just read the messages and stay quite and I paid a lot of money to stay there .
Stayed 8 nights in Dec 2023
Response from Charles Miller - WHosting Reservations on 11 Jan 2024
Dear Kefentse,Thank you for taking the time to leave a review and please accept out sincerest apologies for the inconvenience. Regarding cleaning, our rooms are all large luxurious suites and many of our guests prefer their privacy and to make the space their own without the intrusion of daily cleaning staff. Cleaning however is available as often as you like on request at a small nominal surcharge. Our sincere apologies that this was not properly explained to you by our housekeeping team. We thank you again for all the constructive feedback.

10/10 Excellent

Nawatu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and we plan to come back because of the amazing service provided by Tinashe.
Stayed 5 nights in Dec 2023
Response from WHosting on 17 Dec 2023
Thanks very much for staying with us and for the wonderful review

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay-excellent apartment with every convenience- easy check in- check out. Excellent location with lots of great restaurants and shops and close to both the waterfront and CBD.
Stayed 12 nights in Sep 2023
Response from WHosting on 17 Oct 2023
Thank you for the wonderful review and for staying with us.

10/10 Excellent

Temitayo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super comfortable rooms.
Stayed 3 nights in Sep 2023
Response from WHosting on 16 Sept 2023
Thank you very much for staying with us and for the wonderful review.

8/10 Good

Gavin

Liked: Cleanliness
The WHosting property excluded breakfast. I made enquiry prior and it was overlooked. Only on asking Warren he indicated it was excluded despite being in the settings that it is included. Plus points for booking in early but its an apartment stay set up - not a hotel. No view of the mountain. Obscured Large apartment. Entry door is noisy
Stayed 2 nights in Aug 2023
Response from WHosting on 2 Sept 2023
Thank you for staying with us and for the wonderful review.

2/10 Terrible

Damian

Travelled with family
Liked: Cleanliness, property conditions & facilities
The accommodation itself was fine. On our last night the fire alarm went off in error. It was what happened next that means I am giving this property a 1 star rating. We followed the fire exit signs only to find a locked door at the end of the exit. We retraced our steps to follow a different exit sign that took us out into the car park. Here the gates were locked, stopping us exiting onto the road. We re-entered the building (something you should never have to do) to follow another fire exit and were eventually directed out of the building by the kitchen staff. I have raised this with Expedia and suggested that they should not send people to this property until they have satisfied themselves it is safe. At the time of writing this I have yet to receive a satisfactory response from Expedia.
Stayed 3 nights in Aug 2023
Response from David Watts - WHosting Reservations on 7 Sept 2023
Dear Damian,Thank you for taking the time to review your stay and so glad to hear that you were happy with your suite. Please accept our profound apologies for the issue with the fire alarm, it was a false alarm due to a technical glitch and that is why the full fire procedure once not implemented. We do understand the stress that this uncertainty can cause and were most apologetic for the intrusion it caused to your stay. We hope to welcome you back soon.

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from WHosting on 25 Aug 2023
Thank you for the wonderful review and for staying with us.

8/10 Good

Kalpesh

Stayed 5 nights in May 2023
Response from WHosting on 4 June 2023
Thanks you for the wonderful review and for staying with us.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and no load shedding!
Had a fabulous time at the Royale, suites were spacious, clean and well equipped. Plenty to do in both the building and the area and so much within an easy walking distance. And the best part of the whole stay is that there was NO LOAD SHEDDING (rolling power outages). This was the only property during our stay that was not affected and absolutely everything in both the suite and the building worked as normal, so there was no impact at all.
Stayed 2 nights in May 2023
Response from WHosting on 9 May 2023
Thank you for staying with us and for the wonderful review.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation
Spacious rooms and great facility (kitchen utensils and even washing machine) Furniture was also nice. Staff was very welcoming and helpful.
Stayed 2 nights in May 2023
Response from WHosting on 9 May 2023
Thank you for staying with us and for the wonderful review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a business or leisure trip, Stunning
Good location, Large suite, Nice Decor at the lobby and corridor.
Stayed 2 nights in May 2023
Response from WHosting on 9 May 2023
Thank you for staying with us and for the wonderful review.

4/10 Poor

MTM

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing
The place was good but absolutely no service, don’t come clean the premises, don’t offer extra blankets, especially when travelling with family they don’t offer no cleaning service and unable to assist!
Stayed 4 nights in Apr 2023
Response from WHosting on 6 May 2023
Dear MTM,Thank you for staying with us and for the compliments about the place being 'good'. Our sincere apologies regarding the aspects that did not live up to our usual high standards. Regarding servicing, our rooms are all large luxurious suites and many of our guests prefer their privacy and to make the space their own without the intrusion of daily cleaning staff. Cleaning however is available as often as you like on request. We hope to welcome you back and we thank you sincerely for all the constructive feedback.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The price is reasonable however, the appliances and cutlery were dusty and dirty which results in you feeling uncomfortable. The bar chairs were not fully functioning which added to the discomfort.
Stayed 2 nights in Sep 2022
Response from WHosting on 1 Oct 2022
Thank you for taking the time to leave us a review and for staying with us.

2/10 Terrible

Chika

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I have stayed here 3 times before it changed managmenged. This was my fourth and last time i will be staying here. For this trip I travelled with my 2 sisters and my 11 month olf baby. The first apartments they gave us smelt of cigarette, the smell was no intense that even opening the window could not work (and they claim all thier apartments are non smoking). They then moved us to another apartment (after waiting for an hour for the host to come) at 9pm and there was no electricity by the time the host arrived, as cape town is going through an electricity shortage and there is usually no electricity at night. When the electricity came back we saw that thr new apartment they moved us to was dirty, the foor, carpet, bed sheets and towels were all filthy. We informed the host who called a cleaner to come the next day but she came without a vacuum and could not vancum the carpet which was full of dust. The cleaner then told us to use the dryer as there were no clean dry sheets. We used the dryer and the next day our unit was the only one that did not have electricity all for us to find out that each apartment had a pay as you go electricity meter and given we had usedthe dryer wehad run out of electricity. The host was very reluctant of toping up the electricity meter even though it was their fault for putting us in an dirty apartment. Eventually the host topped up the electricy and told us not to use the heating until we leave and did not care that i was with a baby.
Stayed 5 nights in Sep 2022
Response from WHosting on 19 Sept 2022
Thank you for staying with us

4/10 Poor

CLARE

Stayed 13 nights in May 2022
Response from WHosting on 5 June 2022
Thank you for staying with us

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable furnishings. Bath overhead light/fan did not work, shower needed major grout cleaning. Wish someone had notified us with times of daily power outages.
Stayed 9 nights in May 2022
Response from WHosting on 12 June 2022
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
the staff was incredibly friendly and helpful. our room was impeccably clean and everything functioned the way it needed to.
Stayed 2 nights in May 2022
Response from WHosting on 10 June 2022
Thanks very much for the wonderful review and for staying with us.

8/10 Good

Luisa

Stayed 7 nights in Mar 2022

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay once again
First time back in almost 2 years and nothing has changed and that is a good thing as it was just as wonderful as we remember.
Stayed 2 nights in Jan 2022
Response from WHosting on 12 Jan 2022
Thanks for the wonderful review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most prestigious building and penthouse
Without question the most impressive building in Cape Town that simply oozes class and curbside appeal. The ocean view penthouse itself was just as glorious and our family had an incredible stay. January is an amazing time to visit CT
Stayed 2 nights in Jan 2022
Response from WHosting on 12 Jan 2022
Thanks for the wonderful review

6/10 Okay

Gaurav

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are not serviced and you need to pay extra for that. This was not mentioned anywhere in the advert. An argument ensued when I insisted this is expected with a 5 star hotel. Finally it was given to me as an exception. The room itself is old. The bedroom wall had scratches and plaster missing. The balcony doors have laminate peeling off them. The gym and pool were being renovated. The Wi-Fi was slow. The location is amazing.
Stayed 7 nights in Dec 2021
Response from WHosting on 27 Dec 2021
Thank you for staying with us for a second time.

10/10 Excellent

nasrallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2021
Response from WHosting on 2 Nov 2021
Thank you for the wonderful review and for staying with us.

6/10 Okay

James

Disliked: Property conditions & facilities
Beautiful building. Fabulous view. Great location. All furnishings are tired. Towels threadbare. Understandable as COVID is having an impact, but not great at this price point. You’re paying for the location.
Stayed 2 nights in Aug 2021
Response from WHosting on 6 Sept 2021
Thanks for staying with us, we sincerely appreciate your feedback.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place at a great price.
This apartment is like having a hotel suite at a single room price. The hotel itself is beautiful, secure (24 hour doorman), and looks like a 5 star hotel. It is close to everything you need in Cape Town. Great restaurants and shopping are right next door and it's just a quick stroll to the beach or VA waterfront. The apartment itself is well laid out and has everything you need, including Neflix and some good books. There is a small Juliet balcony that provides a great source of fresh air and a view of the waterfront. Our host, Chapson, met us within minutes of check in and provided all the information we needed for an fantastic stay. I would highly recommend staying here.
Stayed 4 nights in Aug 2021
Response from WHosting on 8 Sept 2021
Thank you for the wonderful review and for staying with us.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful location and great room with lovely view. Wifi was a little slow and DSTV package wasn't premium package. but overall the room was top class! and met all our holiday requirements
Stayed 2 nights in Apr 2021
Response from WHosting on 12 Apr 2021
Thanks for the wonderful review and for staying with us

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it
It was in the perfect position for us, it was elegant and the staff were amazing
Stayed 2 nights in Jan 2021
Response from WHosting on 9 Jan 2021
Thank you for the wonderful reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoil yourself with a bit of luxury
10/10 what a great stay. Exceptional in every way. The rooftop pool area is to die for.
Stayed 2 nights in Dec 2020
Response from WHosting on 26 Dec 2020
Thanks for the wonderful review

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Not 4 star
Room 316 cleanness and condition, not 4 star, I would say 3 star max.Service was very pleasing, the host Chapson was very helpful and even moved me to a different room on the 2nd floor, but better and cleaner room. Good position of the hotel . Very nice view from the top deck. If you book make sure you know exactly what room you get.
Stayed 5 nights in Dec 2020
Response from WHosting on 22 Dec 2020
Thank you for staying with us, we sincerely appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great experience!
Wonderful property with an incredible charm and warmness. This places simply oozes luxury in a way that many of its competitors just cannot.
Stayed 2 nights in Sep 2020
Response from WHosting on 2 Oct 2020
Thank you for the wonderful review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic post lockdown stay!
What an amazing stay for our first trip post lockdown, so good to be out and about again and the Cape Royale was simply fantastic. Social distancing? Not a problem as the suites are absolutely and insanely huge and some of the most opulent around. We will be back regularly of that you can be sure
Stayed 2 nights in Sep 2020
Response from WHosting on 2 Oct 2020
Thank you for the wonderful review

4/10 Poor

B P

Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay ever.
The hotel is in a very bad state. TV not working, Aircon not working - they moved us to another room. TV not working.
Stayed 3 nights in Sep 2020
Response from David Watts - Reservations Manager on 28 Sept 2020
Thank you for taking the time to leave a review and I am so sorry to hear that your experience was not up to our usual high standards. We have made a note of your concerns and will ensure to rectify these issues so that they do not impact you on your next stay

10/10 Excellent

Farea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing location, always coming back
Loved the small gym, comfortable beds and the check in / check out, maid service, porters and gentleman who’s been handling our car, simply all staff were amazing!!!
Stayed 2 nights in Feb 2020
Response from WHosting on 23 Feb 2020
Thanks for the wonderful review

10/10 Excellent

Tamlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream Hotel !!
All staff were friendly and helpful. The location close to the waterfront was handy for multiple restaurants and attractions. The city tour buses were just outside the property.Spacious and comfortable room. Safe and secure.
Stayed 2 nights in Feb 2020
Response from WHosting on 23 Feb 2020
Thanks for the wonderful review

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond magical
It was beyond magical! I love everything about the hotel! Pleasant staff , beautiful location, near the mall , perfect spa , restaurants with different menus! I enjoyed my stay
Stayed 2 nights in Feb 2020
Response from WHosting on 23 Feb 2020
Thanks for the wonderful review

10/10 Excellent

Romy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and safe place to stay
Perfect location at the V&A waterfront. One of the best breakfasts I had at hotel. Big and comfortable room.
Stayed 2 nights in Feb 2020
Response from WHosting on 23 Feb 2020
Thanks for the wonderful review

2/10 Terrible

Andrew, Toronto, Canada

Business traveller
Disliked: Staff & service
This is not a hotel as it rental apartments. They clean once per week. I arrived and no power and no back up. The AC didn’t work for 3 days and woke up sweating. The Agent Chapson accuse me of not giving keys to front desk one mid night when they couldn’t find my keys. Then next morning they lady gave it to me - never an apology ... excuses in excuses. This use to be a good place and now changed with new folks looking after. Again - DO NOT rent here as you will regret for the price you paying over $400 ... would be happy to give me ordeal ... still a nice place but service and people makes it not recommended .
Stayed 7 nights in Jan 2020
Response from David Watts - WHosting on 10 Feb 2020
Thank you for staying with us and for the compliments about the place being 'nice'. Our sincere apologies regarding the aspects that did not live up to our usual high standards. With regards to the keys, security were simply trying to safeguard this process for all our guests safety, but they certainly could've handled this more courteously and we will be taking this up with the relevant department. Regarding cleaning, our rooms are all large luxurious suites and many of our guests prefer their privacy and to make the space their own without the intrusion of daily cleaning staff. Cleaning however is available as often as you like on request. All other hotel facilities are also available including the rooftop pool, underground parking, 24hr gym, business centre, full service spa and 4 restaurants with room service. We hope to welcome you back and I will be sending you a private email to address your other concerns as well. We thank you again for all the constructive feedback.

10/10 Excellent

Hanan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Cape Town
Top notch hotel and many different dining options on which was great for my short stay. Location cannot be beat
Stayed 2 nights in Feb 2020
Response from WHosting on 6 Feb 2020
Thank you for the wonderful review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from WHosting on 6 Feb 2020
Thank you for the wonderful review

10/10 Excellent

Burton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome luxury and very friendly service
Wonderful stay and loved the fact that the parking was free. Also all the staff were really friendly and not stuck up at all like you usually find in hotels like these.
Stayed 2 nights in Feb 2020
Response from WHosting on 6 Feb 2020
Thank you for the wonderful review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing hotel
Stayed 2 nights in Jan 2020
Response from WHosting on 23 Jan 2020
Thank you for the wonderful review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a ball of a time
Superb location and lovely suite
Stayed 2 nights in Jan 2020
Response from WHosting on 23 Jan 2020
Thank you for the wonderful review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Perfect Stay
Stayed 2 nights in Jan 2020
Response from WHosting on 23 Jan 2020
Thank you for the wonderful review

10/10 Excellent

Bajorat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Stay
Amazing stay with very professional and yet personal levels of service at the same time. Suite was huge, you could play hide and seek in there and hide for days. Also cannot beat this hotels location as everything (including the V&A Waterfront) is literally on your doorstep. Certainly the best location out of all hotels I have stayed at in Cape Town. Big thumbs up from me.
Stayed 2 nights in Jan 2020
Response from WHosting on 16 Jan 2020
Thanks for the wonderful review and for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel and a wonderfully large suite with all required amenities. Wifi was fast and Netflix was a bonus. Lobby of the hotel has to be one of the most impressive I have seen in my time and pool deck was nice, though I did not have time for a swim. The only minor complaint was that the gym is quite small though it has all the basics that you need.
Stayed 2 nights in Jan 2020
Response from WHosting on 16 Jan 2020
Thanks for the wonderful review and for staying with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from WHosting on 10 Jan 2020
Thank you for staying with us

2/10 Terrible

Jacqui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud and Massive Misrepresentation
This is not a hotel but an apartment block with no amenities whatsoever. There are no hotel restaurants, no bar/lounges, no access to the gym, spa and business centre. The pictures displayed are not current. I have a voice recording confirming all of the above during a discussion between myself, the representative of WHosting and the representative of Cape Royale where this was all agreed and that I was due a refund as I had to book out due to the gross misrepresentation. I am waiting for an email address to forward this recording to someone at Hotels.Com to address this issue but to no avail at the current time. I am furious!
Stayed 9 nights in Dec 2019
Response from WHosting on 13 Jan 2020
Good day Madam, thank you for taking the time to post a review. Our suites are exactly the same as the rest of the hotel with the exact same 5 star sizes, fixtures and furnishings and with access to all the same building amenities including 24hr gym, room service, business centre, spa etc. as explained to you over the phone. The hotel restaurants were only closed on the 24th and 25th December for the Christmas break and we do sincerely apologise for the inconvenience.We do wish that you would've actually stayed with us so you could've experienced all the promised amenities first hand. Many of our other guests have clearly mentioned in their reviews that they used the wonderful building amenities and it would've been no different with your stay.