Outdoor spa tub

Reviews of White Spruce Lodge by Spring Creek Vacations

4 out of 5
White Spruce Lodge by Spring Creek Vacations
905 Spring Creek Dr, Canmore, AB

Reviews

9.8

Exceptional

Rating 10 - Excellent. 177 out of 208 reviews" "
Rating 8 - Good. 26 out of 208 reviews" "
Rating 6 - Okay. 4 out of 208 reviews" "
Rating 4 - Poor. 0 out of 208 reviews" "
Rating 2 - Terrible. 1 out of 208 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from SCV Guest Services on 24 Apr 2024
Hi Lesley, Thank you for your review. We hope to welcome you back to Spring Creek again soon!

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2023
Response from SCV Guest Services on 24 Apr 2024
Hi Sarah, Thank you for your review. We look forward to hosting you again in the future.

6/10 Okay

Kevin

Stayed 1 night in Nov 2023
Response from SCV Guest Services on 24 Apr 2024
Hi Kevin, Thank you for your feedback. We hope to welcome you back to our vacation rentals again in the future.

10/10 Excellent

Raelynn

Liked: Cleanliness, property conditions & facilities
Loved our time
Stayed 3 nights in Nov 2023
Response from Spring Creek Vacations Front Desk on 2 Dec 2023
Hi Raelynn, Thank you for your review. We are glad to see you enjoyed your stay and time in the mountains and we hope to welcome you back again in the near future.

10/10 Excellent

Anelia

Stayed 2 nights in Oct 2023
Response from Spring Creek Vacations Front Desk on 2 Dec 2023
Hi Anelia, Thank you for your review. We are glad to see you enjoyed your time in the mountains and we hope to welcome you back to our vacation rentals again soon.

10/10 Excellent

Rick

Liked: Cleanliness, room comfort
Canmore dellight
Very spacious and clean 1 bedroom apartment. All the accessories in the kitchen we could need. Beautiful views of the Rockies from the property. Very quiet in the evenings and great access to dining options.
View from outdoor spa
Stayed 2 nights in Oct 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Rick, Thank you for your review. We are glad to see you enjoyed your stay fully. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Susan, Thank you for your review. We are glad to see you enjoyed your stay and were able to take advantage of the condo's location. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Great!
Great place to stay. Walkable and very comfortable.
Stayed 1 night in Oct 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Berth, Thank you for your review. We are glad to see you enjoyed your stay. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Rachel Van

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and well stocked condo. Had laundry and dish soap and all the kitchenware needed. Cozy and spacious layout as well!
Stayed 3 nights in Oct 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Rachel, Thank you for your review. We are glad to see you enjoyed your stay fully. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Susan, ballwin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was located within walking distance of trails, shopping, and restaurants. Pleantu of space and had a washer/dryer so we could pack less.
Response from Spring Creek Vacations on 3 Nov 2023
Hi Susan, Thank you for your review. We are glad to see you enjoyed your stay and were able to utilize our well-equipped amenities. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Fangfang

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and clean. The whole hotel and residence area has a serene vibe.
Stayed 2 nights in Oct 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Fangfang, Thank you for the positive review. We are glad to see you enjoyed your stay and the time in the mountains. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Alycia

Travelled with family, Travelled with partner
Liked: Amenities
Nice area. Very clean rooms.
Stayed 3 nights in Oct 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Alycia, Thank you for your review. We are glad to see you enjoyed your stay and the mountains. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

?

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Aug 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi there, Thank you for your review. We are glad to see you enjoyed your stay. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

8/10 Good

Kim

Stayed 2 nights in Sep 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Kim, Thank you for your review. We are glad to see you enjoyed your stay. Please feel free to let us know if there is anything we can do to improve our service. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

8/10 Good

Dennis

Stayed 3 nights in Sep 2023
Response from Spring Creek Vacations Guest Service on 27 Sept 2023
Hi Dennis, Thank you for your review. I hope that we have the opportunity to welcome you back to our vacation rentals again in the future.

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Sarah, Thank you for the positive review. We are glad to see you enjoyed your stay. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Patty

Stayed 2 nights in Sep 2023
Response from Spring Creek Vacations on 3 Nov 2023
Hi Patty, Thank you for your review. We are glad to see you enjoyed your stay. We hope to welcome you back to our vacation rentals again for your next Canadian Rockies visit.

10/10 Excellent

Diana Agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo ! Loved this new looking property! Everything was so clean and updated design . The kitchen was great!
Stayed 4 nights in Sep 2023
Response from Spring Creek Vacations Guest Service on 12 Sept 2023
Hi Diana, Thank you for taking the time to leave a review. We are happy that you enjoyed the suite and hope that you join us again soon in beautiful Canmore.

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay at while visiting Banff and local Canmore parks.
Stayed 4 nights in Sep 2023
Response from Spring Creek Vacations Guest Service on 7 Sept 2023
Hi Ramesh, Thank you for taking the time to leave a review. We are happy that you enjoyed the suite and hope that you join us again soon in beautiful Canmore.

10/10 Excellent

Jiyoun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
White spring lodge was right by cafe/grocery store and many restaurants near by. The unit we stayed was clean and kitchen was fully equipped and nice to prepare foods and snacks. If I come back to Banff, I would definitely come back to stay here.
Stayed 4 nights in Aug 2023
Response from Spring Creek Vacations Guest Service on 4 Sept 2023
Hi Jiyoun, Thank you for taking the time to share your experience with us. We are glad to see that you got to take advantage of everything we have to offer. We look forward to hosting you again in the future.

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a very relaxing location which immediately felt comfortable
Stayed 4 nights in Aug 2023
Response from Spring Creek Vacations Guest Service on 21 Aug 2023
Hi Stephan, Thank you for taking the time to share your experience with us. We are happy that you enjoyed the suite and hope that you join us again soon in beautiful Canmore.

10/10 Excellent

Brittni Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the view from our balconies, yes, 2 balconies. Condo was much bigger than anticipated and loved that the bedrooms were on opposite sides so the kids didn't disturb us but still had some privacy of their own. The walkability into downtown Canmore was great and the options around the property to eat, shop, etc were great too! Property was clean and we never had a problem finding parking on the street. The garage parking space provided was a little tight, so we opted for outside.
Stayed 5 nights in Aug 2023
Response from Spring Creek Vacations Guest Service on 17 Aug 2023
Hi Brittni, Thank you for taking the time to share your experience with us. We are glad to see that you have enjoyed your time in Canmore and chose us for your Canadian Rockies getaway. We look forward to hosting you again in the future!

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped, spacious, quiet, very beautiful area, close to shopping
Stayed 3 nights in Jul 2023
Response from Spring Creek Vacations Guest Service on 7 Aug 2023
Hi Mohammad, Thank you for taking the time to leave a review. We are glad to see that you enjoyed your time in Canmore. We hope to welcome you back to Spring Creek Vacations again in the future.

8/10 Good

Ray

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2023
Response from Guest Services on 6 Aug 2023
Ray, thank you for choosing Spring Creek Vacations. We trust that you had a delightful stay, and if there are any areas where we could improve, kindly share your thoughts with us. We look forward to welcoming you again.

10/10 Excellent

Jiyoung

Travelled with family
Liked: Cleanliness, room comfort
It was very good everything!!
Stayed 3 nights in Jul 2023
Response from Guest Services on 4 Aug 2023
Hi Jiyoung, Thank you for your positive review. We look forward to hosting you again in the future.

10/10 Excellent

Tana

Travelled with family
Liked: Cleanliness, room comfort
Heated bathroom floors
The whole place is very nice and comfortable. We booked a 2bd 2 bath room and it was perfect for our family if 3 adults and a kid. Property is a 20min drive to Banff minus the crowd. We love the covered parking space and heated bathroom floor! If only both bathroom floors were heated though. Customer service was also really nice and friendly.
Stayed 4 nights in Jul 2023
Response from Spring Creek Vacations Guest Service on 31 July 2023
Hi Tana, We are happy that you enjoyed the suite and hope that you join us again soon in beautiful Canmore. Thank you for taking the time to leave a review.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Spring Creek Vacations Guest Service on 31 July 2023
Hi Michelle, Thank you for your feedback. We look forward to hosting you again in the future.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 17 July 2023
Hi Teresa, We are glad to see you enjoyed your stay. We hope that you join us again soon in beautiful Canmore. Thank you for taking the time to leave a review.

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was crystal clean and had all the amenities we needed and the private garage parking. Lots of lighting and mountain views. Enjoyed our stay.
Stayed 5 nights in Jul 2023
Response from Spring Creek Vacations Guest Service on 7 July 2023
Hi Narendra, Thank you for taking the time to share your experience with us. We are glad to see that you have enjoyed your stay and chose us for your Canadian Rockies getaway. We look forward to hosting you again in the future.

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Spring Creek Vacations on 8 July 2023
Thank you for your review and we hope to see you again in beautiful Canmore

10/10 Excellent

PRANAV, FRANKLIN PARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Loved the interior. The facilities and amenities provided was exceptional. They provide pretty much all the basic things you need and you can get groceries by walking across the street. Property is neat and clean. Every thing was communicated well via email/text. Appliances and everything is pretty new. All small details are taken care of. Will surely consider staying there if plan to visit the area again or elsewhere where the property is managed by same management company.
Stayed 3 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 3 July 2023
Hi Pranav, Thank you for taking the time to share your experience with us. We are glad to see that you got to take advantage of everything we have to offer. We hope to welcome you back to Spring Creek again soon!

10/10 Excellent

PRANAV, FRANKLIN PARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New property. Bigger rooms. Friendly staff and nice location and pretty close to the airport.
Response from Spring Creek Vacations Guest Service on 3 July 2023
Hi Pranav, Thank you for your review. We are happy to see you enjoyed your stay at White Spruce Lodge. We look forward to hosting you again in the future!

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, room comfort
We'll be back!
This was our first time to the area and we'll definitely come back. The condo and area where incredible, and there's tons to do within walking distance. Check in/out was seamless. Highly recommended!
Stayed 6 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 30 June 2023
Hi Tony, Thank you so much for your review. We are glad to see that you enjoyed your time in Spring Creek. We hope to welcome you back to Spring Creek Vacations again soon!

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 24 June 2023
Hi Marva, Thank you for your review. We hope to welcome you back to Spring Creek again soon!

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
overall I didnt like anything about this property. our unit was underwhelming... felt hollow and not tastfully decorated... misrepresented amaenties like jacuzzi, when you have to sign up to use. We arrived for 2 days and no openings available... The place felt like work, having to make sure everything was clean before we left, dishes in dishwasher had to be on, all trash removed... for the price per night rather steep... for a brand new place as quoted , fixtures were loose and felt lacking a comfortable experince... would not recommend!
Stayed 2 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 20 June 2023
Hi Lisa, We are so sorry that your stay did not meet your expectations for your visit. We truly hope that you will return and allow us the opportunity to offer you the service that you should have received during your past stay. The public hot tub is not managed by Spring Creek Vacations and unfortunately, this is something that we have no control over.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioning did not work right for our first 2 days.
Stayed 4 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 12 June 2023
Hi Debbie, We sincerely apologize for the issue you had with the air conditioning. We will have our maintenance team take a look at the thermostat in the suite. I hope we have the opportunity to welcome you back to our vacation rentals again in the future.

10/10 Excellent

Fat Siong

Travelled with family
Liked: Cleanliness, room comfort
Beautiful apt in a great surrounding
A really nice apartment is an extremely beautiful surrounding. The place is new & beatiful, the area is just magnificent, which we could walk around enjoying the views, rivers & mountains. Just to note that the info/address given to check in has changed (from hotels.com email), but people were friendly enough to tell us the new address which is 1 block away.
Stayed 2 nights in Jun 2023
Response from Spring Creek Vacations Guest Service on 12 June 2023
Thank you for your review. We are happy to see you enjoyed your stay with us. Thank you for choosing Spring Creek Vacations. We hope to welcome you back to Spring Creek again soon!

10/10 Excellent

Chun Lena

Stayed 1 night in Jun 2023
Response from Spring Creek Vacations Guest Service on 29 June 2023
Hi Chun Lena, Thank you for your review. We are happy to see you enjoyed your stay. We hope to welcome you back to Spring Creek again soon!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, property conditions & facilities
Fabulous view!
Stayed 2 nights in Apr 2023
Response from Spring Creek Vacations Guest Service on 24 Apr 2023
Hi Heather, Thank you for your review! We are glad to see that you have enjoyed your time in Canmore and chose us for your Canadian Rockies getaway. We hope to welcome you back to our vacation rentals again in the future.

10/10 Excellent

Jaemi, Edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, quiet and some nice places close by for deli items and coffee/snacks. Construction is going on around the property but didn’t take away from the beauty of the location or our stay!
Stayed 2 nights in Mar 2023
Response from Spring Creek Vacations Guest Service on 3 Apr 2023
Hi Jaemi, Thank you for your review! We are happy to see you enjoyed your stay with us. We hope to welcome you back to our vacation rentals again in the future.

6/10 Okay

David

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The good: The location is great. It's within walking distance of restaurants, shops, and the food store. The office is easy to contact and friendly. The not-so-good: The unit was not cleaned well before our stay as the toilet was dirty, the soap, shampoo, etc. containers were reused too many times and were dirty and/or worn out, and there was dried food on the supplied plates, and utensils. The faucets in the bathrooms were loose (I tightened them so we could use them) and we discovered after a long trip and a late-night arrival with five people that the six-person unit only came with four towels. The towel situation was quickly rectified, but it shouldn't have happened.
Stayed 5 nights in Mar 2023
Response from Spring Creek Vacations Guest Service on 17 Mar 2023
Hi David, Thank you for your feedback. We are so sorry that your stay did not meet your expectations for your visit. We truly hope that you will return and allow us the opportunity to offer you the service that you should have received during your past stay.

10/10 Excellent

Ohhyeok

Stayed 2 nights in Mar 2023
Response from Spring Creek Vacations Guest Service on 1 Apr 2023
Hi Ohhyeok, Thank you for your feedback! We look forward to hosting you again in the future.

10/10 Excellent

Greg

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and quiet suite with a huge terrace. It also was well equipped and furnished. The suite would be perfect for 3 couples travelling together. The bed setup is not perfect for a family because there are only 2 queens and a King.
Stayed 7 nights in Feb 2023
Response from Spring Creek Vacations Guest Service on 9 Mar 2023
Hi Greg, We are glad to see that you have enjoyed your time in Canmore and chose us for your Canadian Rockies getaway. We hope to welcome you back to Canmore again soon.

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, checkin and checkout was very easy with everything sent to phone so there was no need to see anyone. All the cookware was in place...just an overall great experience. Only little glitch we had was the room temp was a few degrees higher than ideal and we couldnt get it down.
Stayed 2 nights in Feb 2023
Response from Spring Creek Vacations Guest Service on 23 Feb 2023
Hi Rodney, Thank you so much for your review! We are happy to see you enjoyed your stay and hope to welcome you back to Spring Creek Vacations again in the future.

10/10 Excellent

Magdalena

Stayed 2 nights in Dec 2022
Response from Spring Creek Vacations Guest Service on 5 Jan 2023
Hi Magdalena, Thank you so much for your review! We are happy to see you enjoyed your stay with us. We hope to welcome you back to Canmore again soon!

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Incredible view and wonderful amenities. Plenty of everything a family needs for a great stay. Gas fireplace was great on the cold nights, but the only slight negative was that there isn’t quite enough lounging space on the sofa for a family of 6
Response from Spring Creek Vacations Guest Service on 22 Dec 2022
Hi Karen, We are glad to hear that you enjoyed your stay. We appreciate your review and hope to see you back in the future!

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Hoi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, the hot tub was amazing and has an incredible mountain view (worth it to go during the day so it's not dark!). Very clean and with great amenities. I can't wait to come back!
Response from Spring Creek Vacations Guest Service on 3 Dec 2022
Hi Hoi, We are glad to hear that you enjoyed your stay. We appreciate your feedback and hope to see you back in the future!

10/10 Excellent

Sarah

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient!
Stayed 3 nights in Nov 2022
Response from Spring Creek Vacations Guest Service on 15 Nov 2022
Thank you for staying with us. We appreciate your feedback and hope to see you back in the future!

10/10 Excellent

Lorena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2022
Response from Spring Creek Vacations Guest Service on 15 Nov 2022
Hi Lorena, Thank you for staying with us. We appreciate your feedback and hope to see you back in the future!