Dear Abhishek,Thank you for sharing your feedback with us. We're disappointed to learn that your experience did not meet your expectations. We sincerely apologize for any inconvenience you encountered during your stay.Maintaining high standards of cleanliness is a top priority for us, and we regret to hear that the condition of your room upon check-in did not reflect this commitment. Your comments regarding the cleanliness issues with the bathtub and curtains have been duly noted, and we will address these with our housekeeping team to ensure such oversights are rectified promptly.We appreciate your acknowledgment of our property's convenient location. However, we understand that the overall cleanliness and condition of the room are crucial aspects of your stay experience.We value your feedback as it helps us identify areas for improvement, and we apologize for falling short of your expectations. Please know that your comments will be taken seriously, and we will work diligently to address them.If there's anything else we can do to make amends or assist you further, please don't hesitate to reach out to us directly.Best Regards,Gusti CayaningratGeneral Manager

Dear SL,Thank you for your valuable feedback! We're thrilled to hear that you found our staff attentive and enjoyed the variety of cuisines featured in our breakfast buffet. It's fantastic to know that you appreciated the fresh ginger slices, lime, lemon slices, ginger juice, and honey available at the tea section, as well as the station featuring cloves, Roselle, and various herbs at the reception area for a soothing herbal tea before sleep. We're also glad that you found dining options convenient outside the hotel.Regarding the smart TVs, we appreciate your observation, and we will certainly take this into consideration for future enhancements.We look forward to the opportunity to welcome you back for another delightful stay with us!Best Regards,Gusti CayaningratGeneral Manager

Dear Brocko,Thank you for your positive feedback! We're thrilled to hear that you found our staff fantastic and appreciated the central location of our hotel. We strive to provide a memorable experience for our guests, and it's rewarding to know that we met your expectations.We look forward to the pleasure of welcoming you back for another enjoyable stay.Best Regards,Gusti CayaningratGeneral Manager

Dear Wendy,Thank you for choosing to stay at our hotel, and for sharing your positive feedback. We are delighted to hear that you had a very nice experience during your stay and that our hotel's central location was to your liking.We are committed to providing our guests with a convenient and enjoyable experience, and your feedback is greatly appreciated. If you have any further comments or suggestions to help us enhance your future stays or those of other guests, please do not hesitate to share them with us.We look forward to welcoming you back and providing you with another excellent stay in the heart of everything.Best Regards,Gusti CayaningratGeneral Manager

Dear Mara,Thank you for sharing your feedback with us. We appreciate your comments and are pleased to hear that you found our resort's location convenient and our staff friendly and helpful during your stay.We apologize for the musty smell you encountered in your room and any inconvenience it may have caused. Rest assured, our housekeeping team has already conducted a general cleaning to address this issue. We strive to provide a comfortable and pleasant environment for our guests, and your feedback helps us improve.Your input about the facility and food is valuable to us as well, and we will use it to make necessary improvements. We hope you'll consider giving us another opportunity to provide you with an even better experience in the future.Best Regards,Gusti CayaningratGeneral Manager

Dear Troy,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our rooftop pool during your stay.We hope you had a relaxing and enjoyable time, and we look forward to hosting you again in the future. Best Regards,Gusti CayaningratGeneral Manager

Dear Tracey,Thank you for sharing your recent experience during your stay with us. We deeply appreciate your candid feedback, which helps us identify areas for improvement and ensures that we provide a better experience for all our guests.We apologize for the inconveniences you faced due to the aging state of the property, the condition of the sheets, and the issue with the fridge. Your comfort is a top priority, and we're committed to addressing these concerns to enhance the quality of our accommodations.We're excited to inform you that we have taken steps to improve your future stays. We have completed renovations, including repainting the railings and walls, upgrading various facilities, and enhancing our amenities. These changes are designed to modernize our property and provide you with a more comfortable and enjoyable environment.Regarding the issue with the sheets, we have implemented a thorough re-sorting process in our laundry department to ensure that sheets with any spots or stains are not put back into guest rooms. Your feedback helps us refine our procedures and maintain the highest standards of cleanliness.We appreciate your understanding and patience as we work to make these improvements. Your feedback guides us in our continuous efforts to enhance the guest experience. We hope you'll consider visiting us again in the future to experience the positive changes firsthand.Best Regards,Gusti CayaningratGeneral Manager

Dear Amanda,Thank you for your 5-star rating. We appreciate your feedback.If you have any specific comments or suggestions about your stay that you'd like to share, please feel free to let us know. Your input is valuable to us, and we hope to continue providing you with a great experience in the future.Best regards,Gusti CayaningratGeneral Manager

Dear John,Thank you for taking the time to share your detailed feedback about your recent stay. We truly value your insights as they help us continually enhance our services and amenities.We're delighted to learn that you found our food and beverage prices excellent, and that you appreciated the helpful and friendly nature of our staff. It's also great to hear that you enjoyed the quality and cleanliness of our rooms.On the other hand, we apologize for any inconveniences you experienced. We appreciate your comments about the pool area and the availability of shade, as well as your observation about the volume of music on certain days. Your feedback will be taken into consideration as we evaluate and improve these aspects of the guest experience.We also apologize for the cold hot food during breakfast. Your explanation regarding the location of the kitchen and its impact on food temperature is well-noted. We will certainly review our breakfast setup to ensure that the hot food remains consistently warm and enjoyable for our guests.Your candid feedback is truly appreciated, and we hope to have the opportunity to welcome you back in the future, providing an even more satisfying stay that addresses your concerns.Best Regards,Gusti CayaningratGeneral Manager

Dear Daniel,Thank you for your wonderful feedback about your recent stay with us. We're thrilled to hear that you had an amazing experience despite the minor inconveniences.It's great to know that you appreciated our proximity to the water. We understand that the nearby noisy clubs could be a bit disruptive, but we're glad that it didn't overshadow your overall impression of our establishment.We're absolutely delighted that you're considering staying with us again. Your positive sentiments inspire us to continue delivering excellent service and memorable experiences for all our guests.Should you decide to return, please don't hesitate to reach out if there's anything we can do to ensure your stay is even more enjoyable. We look forward to welcoming you back to our amazing place in the future.Best Regards,Gusti CayaningratGeneral Manager

Dear Jeffrey,Thank you for choosing to stay with us and for your review.We are delighted to hear that you enjoyed our hotel's proximity to the main surfing spots. Being close to the best surfing locations is one of the advantages we offer to our guests, especially those who are avid surfers or love to indulge in water sports.We hope you had a fantastic time riding the waves and experiencing the thrill of surfing during your stay. Our team takes pride in providing a convenient and enjoyable experience for all our guests, and we are glad that you found the location to be ideal for your surfing adventures.Thank you for staying with us, and we hope to welcome you back soon for another wonderful surfing experience.Best Regards,Gusti CayaningratGeneral Manager

Dear Satyaprakash,Thank you for your kind feedback! We're thrilled to hear that our staff was friendly and contributed to making your stay comfortable. It's also fantastic to know that you enjoyed our great pool. We take pride in our hotel's convenient location, close to Canggu beach and surrounded by the lively action of Canggu. Your positive comments motivate us to continue providing excellent service and ensuring that our guests have a memorable experience.We look forward to welcoming you back for another wonderful stay in the future.Best Regards,Gusti CayaningratGeneral Manager

Dear Cheryl,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed various aspects of your stay.We are delighted that our staff provided you with friendly and helpful service. They strive to create a welcoming atmosphere for our guests, and it is rewarding to know that they contributed to your positive experience. Additionally, we are glad that you found the food delicious and enjoyed the beautiful view from our restaurant. It's always our goal to provide a delightful dining experience accompanied by stunning surroundings.Furthermore, we are pleased that our hotel's location near the beach added to your enjoyment. We understand the importance of convenience and proximity to attractions, and we are glad that our location met your expectations.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,Gusti CayaningratGeneral Manager

Dear Simon,Thank you for your review and for awarding us a 5-star rating! We are thrilled to hear that you had an excellent experience during your stay at our hotel.We are grateful for your kind words and the trust you placed in us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing our hotel and for your wonderful review. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Best regards,Gusti CayaningratGeneral Manager

Dear Bapak Hernando,Thank you for choosing Aston Canggu Beach Resort as your staying destination and by taking the time to share your experience with other valued travelers. It is a great pleasure to have you here as your appreciation and kind words will surely motivate us even further. My team alongside with myself are already looking forward to your next visit.Best Regards,Gusti CayaningratGeneral Manager

Dear Mycole,Thank you for recommended us in this forum. We are really appreciated with your comment. We look forward to welcoming you again at Aston Canggu Beach Resort.Best Regards,Gusti CayaningratGeneral Manager

Dear Mr. Darryl,Thank you for spending your holiday at Aston Canggu Beach Resort and leaving such a heartwarming review on this forum.It was my pleasure to read through and learn about your experience with us. There's nothing more encouraging for us than knowing that our guests departed our resort only with fond memories of their stay. I hope that it will not be long until we have the pleasure to welcome you back.Best Regards,Gusti CayaningratGeneral Manager

Dear Lorenzo Thank you for taking the time to share your feedback with us. I regret to learn that you were not impressed for the discomfort you experienced since your nights were disturbed by the music coming from our neighbors. Rest assured that efforts to ensure guest's convenience were exercised as well necessary measures have been taken, yet some factors were beyond our control. While our team is known for creating memorable experiences, I would like to extend my apology as this was not the service we aim for our guests. Concerning your feedback, I had spoken to owner of the Bar in front of our Hotel, and they will follow local rule that music stop until 00:00 midnight. With that being said, I do hope that we will have an opportunity to restore your confidence in our hotel and will assign you at the back of the hotel. Look forward to welcoming you back soon. Best Regards, Gusti Cayaningrat General Manager

Dear Susan, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Gusti Cayaningrat General Manager

Dear Volodymyr, Thank you for your preference in staying with us. It is with delight to learn that you had a wonderful stay at our resort recently. With the greatest pleasure, my team and I are already looking forward to your return. With Warm Regards, Gusti Cayaningrat General Manager

Dear Jimbali, Thank you very much for your 5 stars review and your recommendation to other travelers in this forum! There is nothing more satisfying than learning that our guests had a wonderful time during their stay with Aston Canggu Beach Resort. We will make sure to pass on your compliments to our staff. Your generous remark makes me feel even more proud of them. My team alongside with myself are already looking forward to welcoming you back in the nearest future. Shall you require any assistance for your next booking, please do not hesitate to contact us. Thank you and Best Regards, Gusti Cayaningrat, General Manager

Dear Valuable Guest, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you for spending your holiday at Aston Canggu Beach Resort and leaving such a heartwarming review on this forum. It was my pleasure to read through and learn about your experience with us. There's nothing more encouraging for us than knowing that our guests departed our resort only with fond memories of their stay. I hope that it will not be long until we have the pleasure to welcome you back. Best Regards, Gusti Cayaningrat General Manager

Dear Ebony, Thank you very much for your 5 stars review and your recommendation to other travelers in this forum! There is nothing more satisfying than learning that our guests had a wonderful time during their stay with Aston Canggu Beach Resort. We will make sure to pass on your compliments to our staff. Your generous remark makes me feel even more proud of them. My team alongside with myself are already looking forward to welcoming you back in the nearest future. With warm regards, Gusti Cayaningrat General Manager

Dear Valuable Guest, We appreciate your 5 stars comments regarding your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you for your fantastic review. We are thrilled to learn that our services have exceeded your expectations. It will be a pleasure to share your positive feedback with the whole team involved in making your stay memorable. We look forward for your return. Best Regards, Gusti Cayaningrat General Manager

Dear Valuable Guest, It is with sincere regret that we note your dissatisfaction regarding the pool towel and the price. Just for your information, we already bought new pool towel. We sincerely hope this incident will not prevent you from availing yourself of our service again in the future. Best Regards, Gusti Cayaningrat General Manager

Dear Valuable Guest Thank you for your stay with us as well as for the comprehensive review given. It is such valued feedback that motivates us to improve constantly. We pride ourselves on delivering a memorable experience, understanding the importance of fulfilling our guest’s expectations and therefore it saddens and concerns me that this time we have fallen short of our goal. I inspected your room today and have asked my team to investigate the cause of the dampness. Rest assured that I will lead this investigation and we will come up with a solution to fix this issue. By sharing your observations you have given us the chance to investigate the areas where we have not delivered the standards we try to maintain. Please let us know should your travel plans bring you back to Bali as my team and I would be more than happy to welcome you back to show you the true and brighter side of Aston Canggu Beach Resort hospitality. Your Sincerely, Gusti Cayaningrat, General Manager

Dear Valuable Guest, Thank you for your preference in staying with us! It is with delight to learn that you had a wonderful stay at our resort recently. With the greatest pleasure, my team and I are already looking forward to your return! Please do not hesitate to contact me for any assistance with your future bookings. Your Sincerely, Gusti Cayaningrat General Manager

Dear Soyeon, Thank you for staying with us! It was a pleasure to have you here as I am delighted to hear that you had a wonderful time at Aston Canggu Beach Resort. Thank you for your 5 stars comment. We look forward to welcoming you at Aston canggu Beach Resort With Warm Regards, Gusti Cayaningrat General manager

Dear Richie, Thank you very much for your nice review and we look forward to welcoming you again at Aston Canggu Beach Resort. With warm regards, Gusti Cayaningrat General Manager

Dear Glenda, Thank you for having taken the time to share your experience during your stay with us and glad you enjoyed our product and service, kindly to inform you that we are on progress to install additional sound proof to reduce the noise in the room. We hope we can deliver your expectations on a return visit. Best Regards, Gusti Cayaningrat General Manager

Dear Eileen, Thank you for your preference in staying with us! It is with delight to learn that you had a wonderful stay at our resort recently. With the greatest pleasure, my team and I are already looking forward to your return! Please do not hesitate to contact me for any assistance with your future bookings. Your Sincerely Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you for stay with us. While our team is known for creating memorable experiences, I would like to extend my apology as this was not the service we aim for our guests. Concerning your feedback, I have addressed your comments to the related departments as we always strive for the better. Your Sincerely, Gusti Cayaningrat General Manager

Dear Valuable Guest, We appreciate your comments regarding your stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gusti Cayaningrat General Manager

Dear William, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear Guest, Thank you for your 5 stars comment, we really appreciated. We look forward to welcoming you at Aston Canggu Beach Resort Your Sincerely Gusti Cayaningrat General Manager

Dear Bethany We really appreciated with your best comment on this forum. Your words will motivate us to create much better service and product. We look forward to welcoming you again at Aston Canggu Beach Resort With Warm Regards, Gusti Cayaningrat General Manager

Dear , It is with sincere regret that we note your dissatisfaction during your stay with us. All your comment has been share to department concern. We sincerely hope this incident will not prevent you from availing yourself of our service again in the future. Best Regards, Gusti Cayaningrat General Manager

Dear Karrigi, Thank you for having taken the time to share your experience during your stay with us and glad you enjoyed our product and service, kindly to inform you that we are on progress to propose umbrella to install in roof Top. We hope it would be done when you back again to Aston Canggu. We hope we can deliver your expectations on a return visit. Best Regards, Gusti Cayaningrat General Manager

Dear Jeany, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear Lynette, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you for the review during your stay with us! We are glad that you enjoyed your stay and looking forward to welcoming you back again very soon. Sincerely, Gusti Cayaningrat General Manager

Dear , Thank you for having taken the time to share your experience during your stay with us and glad you enjoyed our product and service, it is with sincere regret that we note your dissatisfaction regarding the noise level. Sound proof of the room has been according to international standard, but for the comfort of our guest we are on progress to install additional sound proof to reduce the noise in the room. Only standard room are located in front of the hotel and facing the road. We sincerely hope this incident will not prevent you from availing yourself of our service again in the future. Best Regards, Gusti Cayaningrat General Manager