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Reviews of Canberra Ave Villas

3 out of 5
Canberra Ave Villas
43 Canberra Avenue, Queanbeyan, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 269 reviews" "
Rating 8 - Good. 93 out of 269 reviews" "
Rating 6 - Okay. 27 out of 269 reviews" "
Rating 4 - Poor. 11 out of 269 reviews" "
Rating 2 - Terrible. 7 out of 269 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Linda, Beaconsfield

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed in the Studio, I felt unsafe as this space was attached to a house with a connecting door with no chain, it was locked from the other side, nothing stopping them from walking into our space, half of the the vertical blinds are missing so everyone could see you going to the bathroom from the bedroom and they had a huge floodlight beaming through the window, because the floor was uneven we couldn’t close sliding doors on the wardrobe and side table drawer wouldn’t shut and the bedside lamp didn’t have power to it. Please don’t stay at this place it’s horrible. On a positive it was clean.
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Hi Linda, We take all feedback seriously and are continuously trying to improve so we appreciate feed back like this. We have looked into your concerns and are addressing them with the highest priority. Kind regards, The Canberra Ave Team

6/10 Okay

Russell

Travelled with partner
The property itself from the outside looks great , inside very outdated. Staff were excellent. No one tells you until you are nearly there that the property is NOT manned. I didn’t appreciate turning up and receiving my key via a bloody mechanical box.
Stayed 7 nights in Feb 2024
Response from Manager on 25 Feb 2024
Hi Russell, We take all feedback seriously and are continuously trying to improve so we appreciate feed back like this. Please reach out to our management team if you would like to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

2/10 Terrible

Yiu

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noise and not worth what we pais
The room is next to the busy motor way lot of truck traffic and also the night from outside shinning into the room and no privacy as the shade is not being fixed for the door's window. The air conditioning unit making a lot of sounds as there may be something wrong inside the unit
Stayed 1 night in Jan 2024
Response from Manager on 24 Feb 2024
Hi Yiu, We take all feedback seriously and are continuous trying to improve so we appreciate feed back like this. Please reach out to our management team as we would love to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

10/10 Excellent

Krishana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 25 Feb 2024
Thank you for the wonderful rating Krishana.

8/10 Good

Carolyn, Sauble Beach

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Ideal space for 2 couples. We really enjoyed the private outside courtyard
Stayed 2 nights in Jan 2024
Response from Manager on 25 Feb 2024
Hi Carolyn Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excellent

Bani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. Enjoyed the stay with my parents.
Response from Manager on 25 Feb 2024
Hi Bani, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little villa to stay in! Completed with everything you need… little bit noisy with the busy road but other than that we really enjoyed our stay! Clean and tidy is an understatement… great value for money
Stayed 1 night in Jan 2024
Response from Manager on 25 Feb 2024
Hi Rachel, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I’ve stayed in these villa’s. I highly recommend them to anyone they are absolutely beautiful inside and out. Yes there was a little bit of road noise as I was in a studio room 19. As it was located up the front near the entrance but the traffic didn’t keep me up during the night. I found my room very clean inside and out. If I ever need to stay in the future I will definitely book it.
Stayed 1 night in Dec 2023
Response from The Canberra Ave Team on 10 Jan 2024
Hi Delwyn, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property suited u for our four day visit close to our family in Jerrabomberra. Nice room with everything needed for my wife and myself. Only saw the cleaners with no contact with anyone else. I would recommend as Canberra area has generally poor options to stay from past experience.
Stayed 4 nights in Dec 2023
Response from The Canberra Ave Team on 10 Jan 2024
Hi Peter, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

6/10 Okay

Greg

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
TV Kept cutting out..I dont watch it but my wife does..Movies would start, then stop and go back to the beginning..Netflix. No little deck to sit on outside..and didnt appreciate a camera directly outside the bathroom window..that was very odd.
Stayed 1 night in Dec 2023
Response from The Canberra Ave Team on 10 Jan 2024
Hi Greg, We take all feedback seriously and are continuous trying to improve so we appreciate feed back like this. Please reach out to our management team as we would love to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from The Canberra Ave Team on 10 Jan 2024
Hi Phil, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Good

Angus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Easy access to Can erra & surrounds
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hi Angus,Thank you for your lovley review, We look forward to your next visit.

10/10 Excellent

Nichole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great instructions, Well appointed, comfortable bed, spacious
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hi Nichole,Thank you for your lovley review, We look forward to your next visit.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Manager on 12 Nov 2023
Thank you Peter, We are delighted to hear you enjoyed your stay.

10/10 Excellent

Sebastien

Stayed 1 night in Nov 2023
Response from Manager on 27 Nov 2023
Thank you Sebastien.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Was great for what I needed. Close to everything. Great information welcome pack.
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hi Rosemary,Thank you for your wonderful review, we are delighted to hear you enjoyed your stay.Kind RegardsCanberra Ave Villas

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and tidy rooms. The scaffolders staying and all sat outside were a bit noisy.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hi Glen, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excellent

Naing

Stayed 1 night in Sep 2023
Response from Manager on 8 Oct 2023
Hi Naing, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Good

Tabetha

Stayed 2 nights in Sep 2023
Response from Manager on 8 Oct 2023
Hi Tabetha,Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Good

Kristen

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We had a good nights sleep and were well located for meeting our needs in Canberra. Thanks
Stayed 2 nights in Sep 2023
Response from Manager on 23 Sept 2023
Hi Kristen, Thank you for your great review, we are delighted you enjoyed your stay with us!The Canberra Ave team

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service
The property was convenient to shops, restaurants etc and very clean. Great for a one night stay.
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Hi Janet, Thank you for your great review, we are delighted you enjoyed your stay with us!The Canberra Ave team

2/10 Terrible

Alan

Stayed 1 night in Sep 2023
Response from Canberraavevillas on 11 Sept 2023
Hi Alan, We take all feedback seriously and are continuous trying to improve so we would love to understand more about why you gave us a score of 2 as you did not leave any comments, please feel free to send us a message. The CAV Family

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from The Canberra Ave Team on 8 Aug 2023
Good afternoon Keith, Thank you for taking the time to provide us with a 10 out of 10 rating!. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Manager on 25 July 2023
Hi Thomas, Thank you for the great review

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2023
Response from Manager on 30 July 2023
Hi Alicia, Thank you for the 5 out of 5 rating! We are delighted to see you enjoyed your stay with us.

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
Maybe we m being too critical on some things but we ended up checking out a day early. The main issue was the mattress which was super saggy. In my opinion it was suitable for slapstick comedy rather than sleeping - It collapsed almost comically when I sat on it. There were other issues with the room but nothing makes a room seem cheap and nasty as a rubbish bed. The linen on the bed seemed clean but the towels were a dark color which didn’t inspire confidence given the state of the bed and the carpet which looked dirty. The remote for the TV didn’t work properly even after the batteries were changed. One of the glasses was cracked, the dining table only had two chairs for a four person room, one of the bedside table lamps was missing a globe. On of the teaspoons had some unidentified black goo on the handle.
Stayed 3 nights in Jul 2023
Response from The Canberra Ave Team on 8 July 2023
Hi Michael,Thank you for your feedback, we will look into your comments.

8/10 Good

Dowrin

Liked: Cleanliness, staff & service, property conditions & facilities
We have a pleasant time staying, love everything and will be back so highly recommended
Stayed 2 nights in Jun 2023
Response from Manager on 27 June 2023
Hi Dowrin,Thank you for your lovley review, We look forward to your next visit.

8/10 Good

Ralph

Stayed 1 night in Jun 2023
Response from Manager on 25 June 2023
Hi Ralph,Thank you for you 5 out of 5 rating! we are delioghted you enjoyed your stay and hope ton welcome you back soonKind RegardsCanberra Ave Villas

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Manager on 13 June 2023
Hi Alan,Thank you for you 5 out of 5 rating! we are delioghted you enjoyed your stay and hope ton welcome you back soonKind RegardsCanberra Ave Villas

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 4 June 2023
Thank you Melissa

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 4 June 2023
Thank you David

6/10 Okay

Ralph

Stayed 2 nights in May 2023
Response from Manager on 4 June 2023
Thanks you Ralph

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find address wise . Signage obscure especially coming from Canberra
Stayed 1 night in May 2023
Response from The Canberra Ave Team on 27 May 2023
Good afternoon Dave, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Good

Cansin

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice unit.
Stayed 1 night in Apr 2023
Response from Manager on 30 Apr 2023
Good afternoon Casin, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Good

Sue

Stayed 1 night in Apr 2023
Response from The Canberra Ave Team on 27 May 2023
Good afternoon Sue, Thank you for taking the time to provide us with a rating. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base while exploring Canberra and surrounds.
Stayed 2 nights in Apr 2023
Response from Manager on 30 Apr 2023
Good afternoon Rodney, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, easy check in, convenient parking
Stayed 1 night in Apr 2023
Response from Manager on 22 Apr 2023
Good afternoon Norman, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from The Canberra Ave Team on 12 Apr 2023
Hi Anonymous, Thank you for your feedback, please reach out to our manager to discuss your review. Kind regards,The Canberra Ave Villas

10/10 Excellent

SANJAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy and homely.
Stayed 3 nights in Apr 2023
Response from Manager on 10 Apr 2023
Good afternoon Sanjay, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

JUNG WOOK

Stayed 1 night in Apr 2023
Response from Manager on 9 Apr 2023
Good afternoon Hung Wook, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

Anita

Stayed 1 night in Apr 2023
Response from The Canberra Ave Team on 8 Apr 2023
Good afternoon Anita, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023
Response from Manager on 1 Apr 2023
Good morning Stephen, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Manager on 18 Mar 2023
Good morning Karen, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

4/10 Poor

Colleen

Travelled with partner
Disliked: Staff & service
Towels were not "thick & thirsty" 1 facewasher for 2 people. Very noisy from traffic. No hairdryer. Very basic. The only plus side is the bed was comfortable & location was convenient to Canberra. Would not stay there again.
Stayed 3 nights in Mar 2023
Response from Manager on 18 Mar 2023
Hi Colleen,Thank you for your feedback, we will look into your comments.

8/10 Good

Marianne

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location was excellent for an event we were attending nearby
Stayed 2 nights in Mar 2023
Response from Manager on 14 Mar 2023
Good morning Marianne, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

2/10 Terrible

Amanda

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty used towels in the cupboard, broken screen door, frayed, very old towels, bunk beds not made up (bottom sheet only_, cigarette butts at the front door, old lumpy mattresses. Very very basic. Check in process very good. Quiet, good location
Stayed 1 night in Mar 2023
Response from Manager on 14 Mar 2023
Hi Amanda,Thank you for your feedback, we will look into your comments.

10/10 Excellent

Oleksandr

Stayed 1 night in Mar 2023
Response from Manager on 14 Mar 2023
Good morning Oleksandr, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

6/10 Okay

Greg

Stayed 1 night in Mar 2023
Response from Manager on 9 Mar 2023
Good morning Greg, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Good

Cansin

Liked: Amenities, property conditions & facilities
The studio unit was just good enough for me, comfortable, clean and private. Easy contactless check in and out
Stayed 1 night in Mar 2023
Response from Manager on 9 Mar 2023
Good morning Cansin, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

6/10 Okay

Franciska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy the whole time.
Stayed 2 nights in Feb 2023
Response from Manager on 25 Feb 2023
Good morning Franciska, Thank you for taking the time to share your feedback, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Kind Regards, Canberra Ave Villas