Apartment, 2 Bedrooms | Private kitchen
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Reviews of Citystay - Mill Park Apartments

4 out of 5
Citystay - Mill Park Apartments
Mill Park Rd, Cambridge, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Bina

Stayed 2 nights in May 2023
Response from Dan on 8 July 2023
Thank you for your amazing review!

6/10 Okay

Kunihiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Tony

Travelled with family
Liked: Room comfort
Would definitely book again
Fantastic Apartment, fantastic location but could do with a deep clean.
Stayed 4 nights in Jul 2021
Response from Luca C. on 24 July 2021
Hello Tony, Thank you so much for your amazing review and your score. Thank you for your feedback as well which will help us to improve our service. Luca C.

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, room comfort
Great apartment in good location.
We had to wait about 15 minutes to get in, as it was not obvious who is meeting you to give you keys but were really impressed when we saw the apartment. Parking in underground car park was easy and meant direct access to apartment. Fabulous welcome pack including bread, milk, orange juice, cereal and biscuits. Spacious and very clean. 20-30 minute stroll into centre of Cambridge. Very close to station. Lovely little balcony (although we didn't really use it). Expensive, but not more that expected in Cambridge.
Stayed 2 nights in Jun 2021
Response from Luca C. on 24 July 2021
Hello Juliet, Thank you for your amazing review and the 10/10 score; this is the best reward for our hard work to make your stay an unforgettable experience. Luca C.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
A great stay with punting experience
Overall everything was great. The place was very clean with some breakfast like toast, milk, and cereals available. The check in process is to call their guest service about an hour prior to arrange the meet up. We ended up going to punting provided by citystay first before checking in. They were pretty flexible when talking to them on the phone. The location is very close to the train station and requires some walking to get to the main attractions. The nearby botanic garden is beautiful I’d recommend it. If you want to use the free punting service they have, make sure to ask them when you book the stay. It may be fully booked on busy days.
Stayed 2 nights in Aug 2020
Response from Krista (Reservations & Guest Services Manager) on 18 Aug 2020
Dear Stephen, Many thanks for your kind review. We are so glad to hear you enjoyed your stay with us and hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the checkin is a bit inconvenience as they dont have front desk as you need to keep in touch with the key holder. if you dont mind this then it is a great place to stay :)
Stayed 1 night in Dec 2019
Response from Krista on 30 Dec 2019
Dear Guest, Thank you very much for the feedback. I am very happy to hear you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

KA MAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room. Good service.
Stayed 3 nights in Dec 2019
Response from Krista on 16 Dec 2019
Dear Ka, Thank you very much for leaving us feedback. We hope to welcome you back soon!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment
Excellent apartment, absolutely everything you could need and spotless !
Stayed 2 nights in Aug 2019
Response from Krista on 21 Aug 2019
Hi Joanne, I am very glad to hear you enjoyed your stay and hope we get to welcome you again soon!

10/10 Excellent

TAI PANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is very nice and clean, and have everything we need. I’m very satisfied with the service of the staffs from check in to check out. At the forth day of my stay, I was very surprised by their sending of someone to clean up the apartment and top up everything we need. They even changed our bedding and towels. Very satisfied with our stay. Thank you!
Stayed 9 nights in May 2019
Response from Krista on 6 June 2019
Dear Tai, Thank you very much for the lovely review. I am so glad to hear you enjoyed your stay with us. I hope we get to welcome you again soon! Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartments in good condition, close to the centre of Cambridge.
Stayed 2 nights in Apr 2019
Response from Krista on 21 May 2019
Thank you very much for your review. We look forward to welcoming you back in the future. Kind Regards, Krista (Reservations & Gueast Services Manager)

10/10 Excellent

Noppasorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Krista on 2 May 2019
Dear Noppasorn, Thank you very much for leaving us a great review. We are very happy to hear you enjoyed your stay. I hope we get to welcome you again in the future! Kind Reagrds, Krista Reservations & Guest Services Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely apartment. Clean, airy,light & comfortable.
Stayed 2 nights in Apr 2019
Response from Krista on 26 Apr 2019
Dear guest, Thank you very much for your kind words. I am very happy to hear you enjoyed your stay with us. I hope we get to welcome you again soon! Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Beautiful apartment in excellent location near the station - well equipped, very comfortable and easy to find - very helpful staff met us on arrival. We will definitely stay there again. It was really goof to be provided with the basics such as milk and fruit juice - and to find everything we needed in the apartment.
Stayed 2 nights in Oct 2018
Response from Declan on 8 Nov 2018
Thank you so much for your kind words Malcolm, we truly appreciate it and would love to welcome you back to Cambridge in the near future. Kind Regards Declan Fitzhenry Operations Manager Citystay Limited

10/10 Excellent

HYUNGROK

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in May 2023
Response from Dan on 8 July 2023
Thank you for your amazing review!

10/10 Excellent

HYUNGROK

Travelled with family
Liked: Cleanliness, room comfort
Perfect place for staying in Cambridge.
Stayed 13 nights in May 2023
Response from Dan on 8 July 2023
Thank you for your amazing review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Everthing was great including the location and staff, and the flat was furnished well. We loved staying here!
Stayed 3 nights in Jun 2019
Response from Declan on 3 July 2019
Thanks for your kind words, we truly appreciate it!!

10/10 Excellent

Verified traveller

Very nice
Everything well arranged
Stayed 3 nights in Aug 2018
Response from Declan Fitzhenry, Operations Manager on 16 Oct 2018
Glad you enjoyed it!

10/10 Excellent

YOUNGSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 영국 출장
출장인경우 일반적으로 호텔에 머물지만 동행있고 스케줄이 같아서 레지던스 형태의 밀파크 아파트가 딱이었다. 음식조리, 세탁도 가능해서 짐을 많이 줄일수 있었고, 공간이 넉넉해 손님도 초대해 간단한 식사와 여흥도 가능해서 너무 만족했다. 역이 파로 앞이고 마트도 5분 거리, 게다가 다양한 식당도 5분 거리 이어서 매우 편리했다
Stayed 7 nights in Aug 2018

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment
We had a great stay in Cambridge for a week. Nice clean and spacious apartment, and very helpful staff from Citystay.
Stayed 6 nights in May 2018
Response from Declan Fitzhenry, Operations Manager on 23 May 2018
Thanks Henrik, much appreciated!