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"We weren’t aware of the elevator tube when we first arrived. The front desk is not staffed and you get in by receiving a key code to your phone. Once we got that organized, it was fine. We were on the third floor and my travelling companion was wonderful about lugging stuff up three long curvy flights of stairs. Once she reached the top, she realized there was an elevator tube that we could use. It was for one person only and it was a tight squeeze with luggage. It felt like you were in a vacuum canister. But it did the trick and certainly helped from having to lug suitcases up all those flights. It would’ve been helpful to know that that was available ahead of time. The staff who were there for breakfast were terrific and the breakfast was delicious. They were able to provide us with some useful information for our stay in this pretty little town."

"Convenient boutique hotel within short walk of train station and located on the edge of Oldtown historic Arles. This was a one night stopover before beginning a river cruise up the Rhone. Staff very friendly and helpful, which was important for carrying extra luggage since there is no elevator in this two story building. Rooms were clean with comfortable beds and large bathroom area. Attached restaurant had charming covered outdoor area for dining or enjoying a bottle of Provence wine! Helpful recommendations for tourist sites and Oldtown dining. Highly recommend."

"The apartment was clean and functional, with some items to cook but there were a few issues: leaking in bathroom and kitchen sink that were reported but never fixed; tea kettle very dirty (needed a good descaling - was not usable). A couple of pans, no pots. "

"Property is not far from Arles center, about 5 minutes drive, but I would not feel comfortable biking on the road as there is no dedicated bike lane"

"Nice breakfast selection. All the staff were welcoming."

"Beautiful hotel in the historical center of Arles. It was perfect—clean, pretty, quiet, friendly, helpful staff. Highly recommend it. "

"Beautiful hotel with a spacious and quiet room. Wonderful staff who were very helpful to us on our first trip to Arles. Delicious dinner and breakfast in the restaurant"

"Breakfast was very good, very fresh. Didn’t do any activities"

"Only stayed one night but hotel was lovely. Staff was great. Loved the eclectic room decor. Would definitely book again "