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"Helpful staff, quick response to anything I needed, I had a last minute request due when I got there and it was granted and that I appreciate so much. It was my son’s birthday weekend and he enjoyed it so much. The waterpark was clean and amazing, I even enjoyed myself as well. They had a bar upstairs where no children could get too and that I appreciated. All in all I’m definitely booking another stay. Thank you for the hospitality!!"

"Excellent facility and staff were very attentive."

"Right after arriving and unpacking, I went for a walk around the area. After a minute, a very polite yellow lab trotted up to my side and gave me a nice tour in exchange for several scritches and pats. 10/10 employee(s). As for the accommodations, it was very comfortable and relaxing without feeling like too much "resort". Will be back!"

"Everything was great "

"Room was a little outdated but very clean. Staff was super nice. Indoor pool was nice to have. Good stay"

"Stayed for 1 night on our way home from Binghamton. Very clean room. Super friendly staff. Will definitely stay again. "

"There was maintenance being performed on casino electrical system so the bars and all but one restaurant were closed for business 45 minutes wait to be seated for dinner Also Alder hotel charged additional 25 dollars per night to use casino, which was not explained when reservation were made "

"Horrible- "

"It’s outdated. New owners aren’t upgrading the facility, Evening entertainment is boring. The place was exciting when Doc was in charge of the activities. He kept it fun."