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Rio Quente Resorts - Hotel Pousada

3.5 star property
Travelers can dive into adventure with beach volleyball or ecotours at Rio Quente Resorts, then recharge poolside or with rejuvenating spa treatments

Choose dates to view prices

Rio Quente Resorts - Hotel Pousada welcomes families and adventurers with free breakfast and pizza at the on-site restaurant. Relax with aromatherapy at Manacá Spa or enjoy the outdoor pool, lazy river, waterslide, and cabanas. Free access to Hot Park included.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$413
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room Superior

Minibar, in-room safe, desk, blackout curtains

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Cable channels
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Room Classic

Minibar, in-room safe, desk, blackout curtains

Room Classic

  • 16 sq m
  • Sleeps 2

View all photos for Standard Comfort

Minibar, in-room safe, desk, blackout curtains

Standard Comfort

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Standard Comfort

Minibar, in-room safe, desk, blackout curtains

Standard Comfort

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Standard Villa

Standard Villa

Standard Villa

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Economy

Minibar, in-room safe, desk, blackout curtains

Suite Economy

  • 16 sq m
  • Sleeps 2

View all photos for Quadruple Room Economy

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Economy

  • 27 sq m
  • Sleeps 4

View all photos for Apartment Standard with Mountain Range View

Minibar, in-room safe, desk, blackout curtains

Apartment Standard with Mountain Range View

  • 27 sq m
  • Sleeps 4

View all photos for Room Standard

Minibar, in-room safe, desk, blackout curtains

Room Standard

  • 16 sq m
  • Sleeps 2
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About the area

Located in Rio Quente, Rio Quente Resorts - Hotel Pousada is near theme parks. Serra de Caldas Novas State Park and Serra de Caldas state park reflect the area's natural beauty and area attractions include Hot Park and Parque das Fontes. Travelling with kids? Consider Acqua Park diRoma and Jardins Aqua Park. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and ziplining nearby. Visit our Rio Quente travel guide
Map
Rua Particular, S/N - Complexo Turístic, Rio Quente, GO, 75695000

What's nearby

  • Brazilian people have fun in lake water
    Hot Park
    1 min walk - 0.0 km
  • Serra de Caldas Novas State Park
    2 min walk - 0.2 km
  • Parque das Fontes
    8 min walk - 0.7 km
  • Acqua Park diRoma
    30 min drive - 31.1 km
  • Water Park
    32 min drive - 32.2 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    76 min drive

Restaurants

  • Casa de Cora Restaurante
    11 min walk
  • Nonna Mia
    8 min walk
  • Restaurante
    4 min walk
  • Bar dos Ventos
    2 min drive
  • Marolo Café
    10 min walk

About this property

Rio Quente Resorts - Hotel Pousada

Family-friendly hotel near Hot Park
Free water park access, a nightclub and a corner/local shop are just a few of the amenities provided at Rio Quente Resorts - Hotel Pousada. Adventurous travellers may like the ecotours and beach volleyball at this hotel. Treat yourself to aromatherapy, a facial or a body scrub at Manacá Spa, the on-site spa. The on-site pizza restaurant, Pizzaria Oliva, serves dinner. In addition to shopping on-site and mini golf, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with a lazy river, a waterslide and free cabanas
  • Free self-parking
  • A free theme park shuttle, hot springs on-site and 5 outdoor tennis courts
  • Babysitting (surcharge), tour/ticket information and a gift shop
Room features
All 239 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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includes taxes & fees
11 Mar - 12 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bello Gelatto
  • Clube Chopp Brahma
  • Marolo Café
  • Pizzaria Oliva

Things to do

  • 5 outdoor tennis courts
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Gym
  • Hot springs
  • Lazy river
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pousada Rio Quente Resorts
Hotel Pousada Resorts
Pousada Rio Quente Resorts
Pousada Resorts
Rio Quente Resorts Novo Hotel Pousada Goias
Rio Quente Resorts Hotel Pousada
Resorts Hotel Pousada
Rio Quente Resorts Pousada
Resorts Pousada
Rio Quente Resorts Rio Quente
Rio Quente Resorts Hotel Pousada
Rio Quente Resorts - Hotel Pousada Hotel
Rio Quente Resorts - Hotel Pousada Rio Quente
Rio Quente Resorts - Hotel Pousada Hotel Rio Quente

Frequently asked questions

Does Rio Quente Resorts - Hotel Pousada have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Rio Quente Resorts - Hotel Pousada?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Hotel Pousada on 11 Mar 2026 start from AU$413, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rio Quente Resorts - Hotel Pousada pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rio Quente Resorts - Hotel Pousada?

Self-parking is free at this property.

What time is check-in at Rio Quente Resorts - Hotel Pousada?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Rio Quente Resorts - Hotel Pousada?

Checkout is at 11:00 AM.

Where is Rio Quente Resorts - Hotel Pousada located?

Located in Rio Quente, this family-friendly hotel is 1.7 mi (2.7 km) from Serra de Caldas Novas State Park, and within 6 mi (10 km) of Hot Park and Parque das Fontes. Japanese Gardens and Diocesan Sanctuary of Our Lady of Salette are also within 16 miles (25 km).

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Reviews

Rio Quente Resorts - Hotel Pousada Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 83 out of 251 reviews
Rating 8 - Good. 88 out of 251 reviews
Rating 6 - Okay. 44 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

Reviews

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 4 nights in Jul 2025

8/10 Good

Carmela

Liked: Staff & service, amenities, property conditions & facilities
The hotel is the oldest in the Rio Quente complex But the best located for access to the natural pools. Staff is extremely friendly and food at the Casa de Cora main restaurant is very good and with a wealth of choices. A must visit place. The hotel has respected the surrounding nature of the area.
Stayed 4 nights in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
S
Stayed 4 nights in Feb 2024

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness could be better and also room decor

8/10 Good

christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It could’ve been so much better,

We had a wonderful time at this resort until it came time to check out. We were double charged for multiple items that were billed to the room and also the valet that parked the car put a dent in the door and somehow the car was out of gas, even though we gave it to the valet with a half a tank, almost as if someone was out joy riding in my car. The manager was no help with this and I am contemplating legal action. Most of the staff and the facility were amazing but it only takes one bad experience to ruin your stay.
Stayed 2 nights in Sep 2023

2/10 Terrible

Flavia

Liked: Cleanliness
Disliked: Staff & service
We fly to GYN airport and it is over 2 hours (paid expensive transfer) to the hotel Pousada. My mother felt at one of the parks and got no assistance by park personnel, including life guards. I made an official complaint and no one called me to see what happened. Then, my daughter had a stomach intoxication and went to ambulatory. We noticed other kids and elderly people with similar problems. Again, no follow up to see if she was better. Few days after, we all got stomach bugs. Front desk personal were very young and not well trained. The food didn’t not match the high price of this resort. I am deeply disappointed and I would not recommend it to anyone.
Stayed 2 nights in Apr 2024

8/10 Good

Luiz Carlos

Tudo ocorreu conforme minhas expectativas. Os funcionários sempre muito atenciosos.
Stayed 5 nights in Feb 2026

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities
Sim, tudo isso.
Stayed 3 nights in Oct 2025

8/10 Good

Carmen Lucia Vick

Liked: Staff & service, property conditions & facilities, room comfort

muito boa estadia, próximo as aguas termais

quarto limpo, café normal, equipe boa porem achamos que a limpeza no restaurante principal , vidros e beirais estavam sujos. ficamos num quarto familia , muito bom e reformado.
Stayed 1 night in Aug 2025

2/10 Terrible

TALITA

Disliked: Cleanliness, staff & service, room comfort
Fomos penalizados por ter feito a reserva pela plataforma da hortelã e nos colocaram no mais antigo e último anexo ao fundo do hotel, não foi oferecido carrinho pra levar as malas, não havia sinalização, uma demora terrível pra achar o bloco e ficamos totalmente perdidos e perdendo mais de 1 hora .. o quarto extremamente desgastando e com sinal de falta de manutenção por todo lado .. o caminho pra chegar no quarto estava cheio de entulhos e equipes de obra, poeira e bagunça ... Jamais voltaremos a esse lugar pelo tamanho da falta de respeito e falta de mínimo atendimento
Stayed 1 night in Aug 2025

8/10 Good

Aline

Disliked: Room comfort

Tranquilidade vocês não vão achar mesmo!

O hotel pousada precisa melhorar muito o atendimento no check-in super demorado e check-out também funcionários vê você esperando e nao disconfiam que a gente está esperando, também nos ap muito barulho de todas as formas e na limpeza não fazem reposição de sabonetes nem colocam touca de banho retiram a toalha piso e não colocam outra ,até papel higiênico tive que pedir porque a camareira não repois ...também área de piscinas lotadas e gente demais, precos exorbitantes de bebidas...ou seja infelizmente a pousada do Rio Quente perdeu toda a quantidade mais os preços praticados não melhora nunca!😒👀
Stayed 4 nights in Aug 2025

10/10 Excellent

OZOMATLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos colocaram em um quarto de categoria inferior

Fiz a reserva de um apartamento, para 4 hóspedes, no Hotel Pousada, onde a descrição dizia: 2 quartos conectados por uma porta. Chegamos um pouco antes do horário de check-in, fomos atendidos muito bem, pelo recepcionista, que nos informou que, mesmo estando antes do horário, vamos liberar o acesso ao quarto, pois já está pronto. Só que, o quarto não era no Hotel Pousada e fomos colocados no Vacation Villa em um quarto com 3 camas (1 de casal e 2 de solteiro). Não foi o que estava na descrição do apto escolhido. Não quis voltar até a recepção pra reclamar, já que estava com 2 pessoas idosas, inclusive meu pai, que fez 84 anos e fomos para comemorar seu aniversário.
Stayed 1 night in Aug 2025

8/10 Good

Antonio Celio

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A limpeza deixou a desejar. Havia uma reforma em algumas unidades no terceiro andar e o corredor permaneceu sujo durante todo o período da estadia...
Stayed 2 nights in Aug 2025

6/10 Okay

Marli

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Péssima experiência - obras na porta do quarto

Chegamos domingo,n10/08, nos deram o quarto 352, estava tudo ok. Na segunda, 11/08, começaram obras no corredor do elevador no nosso andar (3º). Nesse dia, as obras estavam no corredor do elevador, tínhamos que descer dois lances de rampa e pegá-lo no 2º andar, estavam tirando o piso, após o almoço foi impossível descansar por causa do barulho, nosso quarto era de frente para o corredor. Porém, na terça começaram a tirar o piso na frente do nosso quarto, quando usavam a máquina, tremia todo o quarto. Tivemos que ficar fora do quarto o dia inteiro, hora que voltamos, o piso dentro do quarto estava cheio de poeira. Nesse corredor das obras ficam os carrinhos de limpeza das camareiras do andar, portanto, o serviço delas tbm ficou comprometido. Logo na segunda, arrumaram o quarto e deixaram sem toalhas de banho e sem tapete de banheiro. Ficamos o dia todo fora e ao chegar no quarto, molhados, tivemos que ligar atrás de toalha e esperar por mais de 30 min. No dia seguinte não colocaram papel higiênico. Entendo a necessidade de obras para melhorias, porém meu quarto estava na reta do corredor, tiraram o piso da frente da nossa porta, muito barulho e poeira, pedreiros falando e fumando o tempo todo. Em momento algum perguntaram se queriamos mudar de quarto. Não é isso que se espera quando paga R$ 6.000,00 em 4 diárias. O lugar é fantástico, tínhamos ido em agosto e dezembro do ano passado, mas dessa vez a experiência foi horrível.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joel Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Amamos conhecer o Rio quente e o Hot Park. Esse é o hotel do complexo com mais fácil acesso ao Park, as fontes e piscinas naturais. Excelente organização, variedade de restaurantes, bares, café da manhã e almoço bem variado. Atendimento excelente, funcionários muito educados e solicitos.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

No meio dos parques!

O melhor do hotel é estar encostado no parque das fontes! O hotel precisa manter melhor os quartos, cuidar dos detalhes
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima estadia, piscinas otinas, porem toalhas pagas e não disponiveis trocas no hot parrk. Lamentável para o preço do resort
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel Pousada tem muito que melhorar

2º vez que vamos para o Rio Quente Resort, no hotel pousada. Ficamos no apartamento 225, quarto é bem grande e confortável, porém muitas coisas não funcionavam bem, principalmente o banheiro, tampa do vaso quebrada, torneiras dos banheiros mal reguladas, chuveiro fraco, velho e faltava água toda hora. Cama eu achei muito velha, colchão muito usado. Portal mal regulado, não fechava o trinco da porta. Enfim, por ser a pousada mais antiga do complexo, as coisas são bem antigas, venhas. Falta muita manutenção para deixar de acordo. Café da manhã e o almoço impecáveis, muitas opções e uma variedades de alimentos e bebidas, tudo incluído na hospedagem. Parque das fontes bom como sempre, tudo lindo e perfeito. Hot Park estava melhor ainda, todas as partes impecáveis, muito bem cuidado. Não achei legal em alguns tobogãs não liberar a descida por excesso de peso, tipo, o mais radical limite era 100kg e eu tenho 101kg, não fui liberado para descer. Achei os valores extremamente altos na questão dos passeios, esportes e alimentação, super, hiper, mega faturados, cobram taxas por fora ainda que no check out eu retirei da conta.
Stayed 7 nights in Jun 2025

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito amável
Stayed 3 nights in Jun 2025

10/10 Excellent

Milton Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Quarto amplo. Piscinas, Praia artificial e demais estruturas muito boas. Ótimo café da manhã. Bom restaurante. Plenamente recomendável para passar alguns dias. Vale conferir. Não vai se arrepender!
Stayed 2 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service

Valeu muito a experiência

Foi muito boa, água quente, natureza, ambiente muito agradável, também gostei muito das atrações, principalmente a noite
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Quarto pequeno, com mofo no banheiro. Reservei duas camas me colocaram em quarto casal,
Stayed 2 nights in Feb 2025

2/10 Terrible

DANIEL

Liked: Cleanliness
Disliked: Staff & service

muito demorado e atendentes não simpáticos

Muito ruim, péssimo , demorado, sem vontade em atender e nem boa tarde ganhamos , caiu muito
Stayed 3 nights in Feb 2025

6/10 Okay

Eduardo

Liked: Property conditions & facilities
Disliked: Staff & service

Pior custo-benefício que já tive em um Hotel

Essa foi a sexta vez que eu e minha família tivemos a oportunidade de ir ao Rio Quente Resorts. Todas as outras vezes saimos extremamente satisfeitos, não por acaso retornamos diversas vezes. Porém essa nossa última visita foi uma grande decepção. Embora a qualidade dos parques e da alimentação tenha continuado muito boa posso listar aqui uma série de problemas que tivemos que na minha opinião não condizem com o preço cobrado: 1- Quando chegamos fomos direcionados para um quarto horrível (paredes todas manchadas, cortinas furadas, aspecto muito feio mesmo); 2- Após conversa com a gerente pois eu não admitia ficar em um quarto como aquele fomos trocados de quarto. Porém esse quarto tivemos muitos problemas com o ar-condicionado, onde o mesmo ligava e desligava a cada 2-3 mintutos, além de ficar dando um apito extremamente irritante. O técnico foi ao nosso quarto 3 vezes e não resolveu o problema. Ao ponto de 2 horas da madrugada a situação estava impraticável pois não conseguíamos dormir e tivemos que ir à recepção para solicitar uma nova troca de quarto. 3- No terceiro quarto que ficamos tivemos novamente problema com o ar-condicionado que não gelava, apenas ficava ventilando. Novamente o técnico foi ao nosso quarto 4 vezes e não resolveu o problema. Ficamos decepcionados com tamanha incopetência da equipe técnica e decidimos ficar SEM AR-CONDICIONADO POR 5 DIAS para não recebermos mais o técnico. Por falta de espaço não consigo relatar os outros problemas que foram vários.
Stayed 6 nights in Dec 2024