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Reviews of Hotel Modular Express Calama

2.5 out of 5
Hotel Modular Express Calama
Vargas 2408, Calama, antofagasta

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but the surrounding area could be better.
Stayed 3 nights in Feb 2024
Response from Marcelo Puertas on 7 Apr 2024
Dear Ronny,We appreciate your comment regarding our hotel.We are sorry for your experience with our surroundings.We are working together with the government on it.King RegardsMarcelo PuertasGeneral Manager

10/10 Excellent

Fanny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Modular Express Calama on 20 Dec 2023
Thanks for your feedback. We hope that if you travel to Calama again, our hotel will be your choice. Merry Christmas and Happy New Year.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for a night. The staff are really great. The room is nice. The wifi worked only in the lobby, for me??? That was ok. The area of Calama is a bit scary. If you can leave early from San Pedro to board your flight I would do that if you can,
Stayed 1 night in Nov 2023

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for quick stay in Calama
I had a 7:45 a.m. flight from Calama to Santiago so I needed one night prior to the flight. The Modular Express was perfect for this. I took a bus from San Pedro de Atacama to Calama and then walked to the hotel. For my 5:30 a.m. pick up, the hotel organized a taxi which cost 7.000 pesos. The included buffet breakfast started at 5 a.m. so it was nice to have a little something before heading to the airport. The room is super basic - bed, bathroom, TV, table. Comfy enough. In the evening, they only offer a buffet dinner for about 13.000 pesos. It would be nice if they offered singular items for cheaper and not just the full buffet.
Stayed 1 night in Nov 2023

6/10 Okay

Victoria, Woodford Green

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a mixed bag. We arrived early for our one night stay, but couldn't check in until 3pm, which was absolutely fine. The man at the desk was friendly and offered to store our bags so we could go out. The downstairs common area was nicely air-conditioned, clean and bright. Our room was clean but too warm with no aircon. The window opened but the area was quite noisy so we didn't get a good night's sleep. My husband was feeling unwell so stayed in the room with the 'do not disturb' sign on while I went to breakfast. Breakfast was a nice selection, fresh and frequently topped up. I returned to find cleaning trolleys at our door and the lady waiting. She asked what time we were leaving so I said 12, the check out time. She didn't seem happy with this and replied at length. My Spanish isn't very good but it seemed she wanted us to leave early so she could clean the room! Perhaps I misunderstood, but this seemed unnecessary.
Stayed 1 night in Mar 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small but efficient. They were very clean and honestly we were surprised that we were happy in such a small space. The common areas are great and the internet was great; we spent most of our time in the common areas. This sector of Calama (perhaps all of Calama) is not very safe and it's very recommended to get off the street before dark.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage par Calama
Stayed 1 night in Sep 2023

10/10 Excellent

Johannes G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Modular Express Calama on 10 July 2023
Muchas gracias por sus comentariosHotel Modular Express Calama

4/10 Poor

Cristian

Stayed 1 night in Apr 2023

10/10 Excellent

Tomas

Stayed 1 night in Mar 2023
Response from Modular Express Calama on 8 Mar 2023
Gracias por su comentario y esperamos que nos pueda visitar en otra oportunidad.

10/10 Excellent

Ligia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto com tamanho bom, muito limpo e confortável.
Stayed 1 night in Jun 2022
Response from Dpto. Reservas on 6 July 2022
Obrigado por seu comentário. Atenciosamente.

10/10 Excellent

DANIEL ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Dpto. Reservas on 19 May 2022
Muchas gracias por calificación positiva de nuestro Establecimiento. Esperamos contar con su presciencia nuevamente. saludos cordiales. Hotel Modular Express Calama

2/10 Terrible

SEBASTIAN

Liked: Cleanliness, room comfort
Pago
Gran problema con el pago, dado que la reserva indica un valor impuestos incluidos, y al momento de pagar me cobran un momento mas alto de lo que indica, la reserva, y el equipo del hotel, muy cerrado y poco eficiente para dar solucion.
Stayed 1 night in Mar 2022
Response from Dpto. Reservas on 31 Mar 2022
Estimado Sr., Lamento la impresión que se lleva del hotel, pero las tarifas de nuestro hotel informadas en el portal expedia, no incluyen el impuesto IVA y eso está detallado en las condiciones de su reserva. Este impuesto por ley tributaria en Chile, todos se debe incluir en el pago de servicios. Agradeceremos revisar los detalles de su reserva para verificar lo mencionado. Saludos. Dpto de Reservas.

10/10 Excellent

Victoria

Stayed 1 night in Mar 2022
Response from Dpto. Reservas on 29 Mar 2022
Agradecemos su visita y comentarios. Encantados estaremos de recibirles en una próxima oportunidad.

8/10 Good

bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, ordenado y limpio, el desayuno podría incluir algo dulce
Stayed 2 nights in Mar 2022
Response from Dpto. Reservas on 29 Mar 2022
Gracias por su mensaje. Trabajaremos en la observación entregada.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto para estancias cortas
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Modernes Hotel zentrumsnah
Wir waren zum zweiten Mal hier. Zimmer und Rezeption waren immer noch okay. Doch diesmal holperte es etwas beim Frühstück. Die sonst netten Damen waren unmotiviert und wirkten fast unfreundlich. Selbst die fehlende Butter nachzulegen hat sie „überfordert“. Dank der Nähe zum Busbahnhof aber immer wieder.
Stayed 1 night in Oct 2019

6/10 Okay

Marco Antonio

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Deben mejorar la atención y tener mejor actitud
El lugar esta bien pero la atención en el Meson fue muy mala. No fueron pro para resolver mis requerimientos incluso mostraron mala disposición y fueron displicentes y derechamente mal educados.
Stayed 2 nights in Oct 2019

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom e com bom preço!
Ótimo hotel, de muito bom gosto a decoração moderna e ótimos funcionários. Só a internet não funcionou no apartamento.
Stayed 1 night in Aug 2019

8/10 Good

AKPA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Endroit Bien pour une courte étape. Propre, chambre un peu petite. Qualité du petit déjeuner moyenne malgré le choix à disposition.
Stayed 1 night in Mar 2019

10/10 Excellent

KWANGSEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천해요
좋습니다. 아주 친절해요 모두!
Stayed 1 night in Jan 2019

10/10 Excellent

ANGELICA

Excelente. El personal muy amable.
Stayed 2 nights in Nov 2018