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Overview of The Reef House Palm Cove MGallery

Photo gallery

Guest reviews

4.4 / 5Excellent
675 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

AirportCairns, QLD (CNS-Cairns Intl.)24 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Verandah King Room

    Verandah King Room

    Room amenities

    • 61 sq m
    • Sleeps 2
    More details
  • Brigadier King Studio

    Brigadier King Studio

    Room amenities

    • 41 sq m
    • Sleeps 2
    More details
  • Verandah King Spa Suite

    Verandah King Spa Suite

    Room amenities

    • 61 sq m
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms, Ocean View

    Suite, 2 Bedrooms, Ocean View

    Room amenities

    • 50 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Studio (Brigadier, SPA)

    Studio (Brigadier, SPA)

    Room amenities

    • 50 sq m
    • Beach view
    • Sleeps 2
    More details
  • Suite, Ocean View

    Suite, Ocean View

    Room amenities

    • 50 sq m
    • Ocean view
    • Sleeps 2
    More details
  • Apartment, 2 Bedrooms

    Apartment, 2 Bedrooms

    Room amenities

    • 66 sq m
    • Ocean view
    • Sleeps 4
    More details
  • Apartment, 4 Bedrooms

    Apartment, 4 Bedrooms

    Room amenities

    • 66 sq m
    • Sleeps 8
    More details

About this area

Palm Cove

Located in Palm Cove, The Reef House Palm Cove MGallery is on the beach. The area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Skyrail Rainforest Cableway and Hartley's Crocodile Adventures are also worth visiting.

Popular Location

What's nearby

  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 8 min drive
  • Paradise Palms Country Club - 8 min drive
  • Half Moon Bay Golf Course - 18 min drive

Getting around

  • Redlynch Station - 18 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 24 min drive

About this property

The Reef House Palm Cove MGallery

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of The Reef House Palm Cove MGallery's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 67 individually furnished rooms feature free WiFi and DVD players. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
The Reef House Palm Cove MGallery offers 67 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
This Palm Cove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free nearby parking
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times

Food and drink

Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 22.00-35.00 per person
1 restaurant
1 bar
Free daily reception
Room service available

Things to do

2 outdoor pools
Free bike hire
Full-service spa
Hot tub

Family friendly

2 outdoor pools
Dry-cleaning service
DVD player
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library
Reception hall

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Dutch
English
French
German
Italian
Korean

Business services

1 meeting room
Business centre
Conference space

Outdoors

Beachfront location
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower
Towels

Entertainment

32-inch TV
TV channels
DVD player

Food and drink

Electric kettle
Free bottled water
Fridge

Outdoor space

Furnished balcony or patio

More

Access via exterior corridors
Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM. <br />
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 22.00 and AUD 35.00 per person (approximately)
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House Palm Cove MGallery Collection
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • Reef House Palm Cove MGallery Sofitel Hotel
  • Reef House MGallery Sofitel Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
399
4 - Good
205
3 - Okay
46
2 - Mediocre
22
1 - Poor
3
4.2
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Staff were friendly and professional, very helpful. The room was lovely. The punch hour at the bar is great and the gifts on arrival are welcoming. It would be nice to have a buffet breakfast instead of a continental. And the restaurant to be discounted for guests.

Stayed 8 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property really relaxing stay, We would definitely stay here again.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is great: just near the beach and plenty of restaurants, and we loved having the pool so easily accessible. Staff were also fantastic: very hospitable and happy to help, particularly when our rental car had a flat tyre as we were departing.

Stayed 4 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great size, lovely room with a large balcony. Nice pool and lounge area. Attentive staff and nice restaurant.

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location wise the hotel is in the best spot of Palm Cove, close to every restaurants and cafe. The main asset for this property are all the staffs, you can feel their energy, friendliness, pride and warm hospitality from their heart and action. I have 2 minor issues while my stay, 1/ the lounge chairs in both swimming pools are not enough during the peak hours. 2/ ants issue. Other than that I have a lovely and very enjoyable stay.

Stayed 3 nights in Jan. 2020