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"The staff were very helpful and the shuttle was just excellent. The room was very clean, but minimal."

"Clean room and great shower/bathroom, friendly staff, 24 hour bar. Fabulous. "

"Check in was simple and fast. Dinner reservations suggestions was appreciated. The service was great the food was good and it served as a tremendous convenience."

"The staff was not as hospitable or willing to help with bags or simple requests."

"Thanks"

"So so"

"The hotel is quite modern, offers decent breakfast and the reception staff were very friendly. Only issue I experienced is that a guy entered my room after had checked-in. When he saw that I was in there he said “excuse me” and left. As I was relaxing in my bed at the time I couldn’t see who it was, it could have been cleaning or maintenance staff or it could have been that the room was accidentally assigned to another guest. All I know is that the person had a valid key and did not knock, so thought that the room was empty."

"Good food in the restaurant, parking available and nice / clean rooms"

"This Hotel is a MUST to stay in.As you drive up you think you are in a time machine as you approach this gorgeous edifice from another century.Th...e rooms are spacious and you feel as if you are either in a castle or a museum. Staff extremely friendly and welcoming. Located only a short walk from the ferrys to the islands.breakfast was out of thos world.Fantastic choices everyday with spectacular service.This is the Hotel to choose if you are going to visit Lake Maggiore. "