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Reviews of Hotel Rec de Palau

3 out of 5
Hotel Rec de Palau
Rec de Palau, 15, Cadaqués

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 120 reviews" "
Rating 8 - Good. 31 out of 120 reviews" "
Rating 6 - Okay. 9 out of 120 reviews" "
Rating 4 - Poor. 3 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and helpful. The room and facilities far exceeded our expectations. View from the room was phenomenal. We would highly recommend a stay at this wonderful hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

D. Craig

Stayed 1 night in Feb 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Abraham, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was spectacular. Room amazing (we had a terrace with a small pool with only a few rooms sharing). Staff excellent. Dinner at the restaurant excellent with an amazing view of the beach and harbour! Well worth staying!
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2023

10/10 Excellent

Brooke, Denver

This was an amazing day. The staff was lovely. The food was great. And the facilities next level peaceful. I’m looking to see when we can come back already.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeanette

Liked: Staff & service, property conditions & facilities
Lovely views, nice balcony from room, great pools. The proper address should be provided upfront because it is hard to find from town.
Stayed 3 nights in Jul 2023

10/10 Excellent

SEBASTIAN

Stayed 1 night in Jun 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Overall we enjoyed our stay here, but there are some negatives and some aspects that potential guests need to consider. Location and Aspect: hotel is located a moderate walk from the village centre, compounded by a steep and long walk up a driveway. This is fine if you walk a lot and are quite fit. If not, best to stay here if you have a car. An awful smell came into our room #10 at night - at first we thought it was the strong fragrance from the reed diffusers, but it became much worse when we removed them on our second night. We did not complain directly as the hotel has a few maintenance issues overall (driveway condition, creaky pool decking in need of attention) and has generally seen better days. Lack of in-room tea and coffee facilities are another minus, and our stay would have been a little more comfortable with these available. Good mini-fridge, good shower. The Good: Hotel staff were very helpful and personable. Included breakfast was basic, and a cooked breakfast very reasonable priced and served quickly. The great: The view from our balcony (and breakfast area) was spectacular, and helped our three-night stay to be an overall wonderful experience in this magical village. Would recommend you contact the Hotel before booking to check if the smell issue has been sorted out or if you can request a room that does not suffer from this problem. Swimming pool absolutely immaculately clean.
Stayed 3 nights in May 2023

6/10 Okay

Felipe

Stayed 1 night in May 2023

10/10 Excellent

Jorge Eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Samantha

Stayed 3 nights in Jun 2022

10/10 Excellent

Wendi

Stayed 1 night in Apr 2022
Response from Rec de Palau on 11 May 2022
merci pour votre commentaire nous apprécions beaucoup.

2/10 Terrible

Maria E

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and nice rooms
Great hotel, with beautiful view of Cadaquès.
Stayed 2 nights in Sep 2021

8/10 Good

Jerri Dawn

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
No privacy
This property is very nice and has a beautiful view. The pools are fantastic. We are two breakfast options to choose from, ham sandwich and a piece of toast with jam for 10 euros each person. We were told there were other options but that was not the case. Parking is at the property for 10 euros nightly or at the bottom of a winding hill for free. The drive and walk to the property is uphill and not convenient to anything. There is no elevator but they were nice to assist with getting luggage upstairs. The staff are very nice ! You can hear every single thing from your room, inside and outside noise and the bed is particularly hard. Great staff and beautiful views. Just not what we hoped for !
Stayed 1 night in Jul 2021

10/10 Excellent

Marilys, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming location, with great views on the bay and village. You need to go up the hill (by car or by foot) but it's worth it. I recommend staying in one of the 3 bungalows. It is very special as you feel close to the environment and have the view to yourself. Since I extended my stay I also got to sleep one night in one of the hotel standard rooms and it was nice to spend some time in the living room (decorated with taste and spirit) and the terrace for breakfast. The personnel was very nice and helpful. The general atmosphere quiet and relaxing. I would love to come back!
Stayed 2 nights in Jul 2020
Response from Recepcion on 23 July 2020
Cher client. Le personnel de l'hôtel est très reconnaissant et nous attendons avec impatience toute votre famille.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Stayed 1 night in Jan 2020
Response from hotel Rec de Palau on 3 Feb 2020
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in great location, super friendly and helpful staff
Stayed 1 night in Jan 2020
Response from RESPUESTA on 21 Jan 2020
Thanks for you!!!

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and hotel, but budget amenities
This hotel is on a hill overlooking the bay, and has fabulous views. The buildings and the landscaping are also very lovely. We stayed in a large room (#12) with a huge terrace overlooking the pool, with wide views of the bay behind. Beautiful. But the weird thing about this hotel is that it follows a “low cost” model on amenities. For the price we paid, plus the building and the landscaping and the view, we expected the amenities of a three-star hotel: small bottles of shampoo, bath gel, etc., a coffeemaker or teakettle in the room, a decent buffet breakfast (even if charged separately), etc. Instead, what we got was a cheap soap and shampoo dispenser mounted on the wall, a public toilet-style toilet paper dispenser, no coffeemaker or tea kettle, and a buffet breakfast with no hot food or even hard-boiled eggs (for the main dish they offer you a sandwich), plus possibly the worst button-machine coffee that I’ve ever had. The disconnect was stark. You’re in a luxurious-looking hotel but they’ve got budget-hotel amenities. We couldn’t enjoy a coffee or tea out on our terrace with that amazing view. We used our own products instead of the stuff in their dispensers (which was clearly selected for its price alone). And we only ate the buffet breakfast one day, because it simply wasn’t worth the price they charge for it. But if you don’t mind bringing all your own amenities, the views are incomparable.
Stayed 2 nights in Oct 2019
Response from Manager of reservations on 10 Oct 2019
MrºAnn, thank you for your stay in our hotel. We hope to see you next time in hotel Rec de Palau.Thank you for your opinion. We will bear that in mind and we'll relay your request to the direction. Best regards

2/10 Terrible

Nancy, Newport Beach

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a superior bungalow at $170 in shoulder season which should be a terrific room. What we got was the worst room I have ever ever had. We booked several others in the area and had wonderful rooms for less. It was very difficult to find on narrow winding roads and we arrived late or we would have bailed. The room had no number, bed bugs, an unusable shower due to cracks and the faucet and handles above our reach, mildew, a faucet that was not properly attached to the sink, outdated old uncomfortable furnishings, and a bed crammed up against a wall. The property was a total rip-off.
Stayed 1 night in Sep 2019
Response from Manager of reservations on 10 Oct 2019
MrºNancy, thank you for your opinion. We will bear that in mind and we'll relay your request to the direction.

2/10 Terrible

Eunice, Vancouver

Travelled with partner
Disliked: Amenities, property conditions & facilities
the room was very plain and there were no fans or AC to keep the room cool at night. We could leave the windows open, but it brought in a lot of bugs and I couldn’t sleep all night because I was bitten all night by mosquitoes. Even with the windows close, bugs still manage to get in. Spoke to the receptionist and she just asked us to wait for it to rain. On the website, they also state breakfast is included but it’s not true. It’s paid. Hate this hotel, will never return again
Stayed 2 nights in Sep 2019
Response from Manager of reservations on 10 Oct 2019
MrºEunice, thank you for your opinion. We will bear that in mind and we'll relay your request to the direction.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadaques is a beautiful romantic fishing village and is the ideal location to disconnect and relax! We absolutely loved being here. Angeles and her staff made us and my wife's family that just stopped by to visit feel at home. They were very warm, accommodating, helpful and hospitable. Our only regret is that we had to leave this lovely and memorable place. We will be visiting and staying here again!!!
Stayed 3 nights in Jul 2019
Response from anónimo on 24 Aug 2019
Mrº , thank you for your stay in our hotel. We hope to see you next time in hotel Rec de Palau. Best regards Saludos Cordiales Rec de palau Manager Reservations

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stinky and scary
Hotel Rec de Palau has an amazing view of Cadaques but we were disappointed with our experience. Upon arrival we were told we'd received an 'upgrade' to a room with a terrace. We noticed that there were very few other guests, the pool wasn't ready to be swum in but we wrote this off as we were visiting at the start of the high season. The hotel itself is old and in the process of being renovated. When we entered our room we were hit with a very bad smell, something we thought might've been due to the fact that it had been closed up all winter. We left the windows open for several hours which alleviated some of the smell. We then found that the sliding door in the front bedroom didn't lock at all, and after having a shower, realised that this caused heavy flooding across the bathroom floor. We were concerned for our safety due to the door not locking and in the morning we woke to the strong smell again. When we asked to be moved we were accommodated and the second room had been renovated and was much better, however we were a little scared from our first 24 hours, hence the poor review. The wifi was also terrible.
Stayed 3 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting.
We were upgraded on arrival to a fantastic room with a magnificent view. We chose Cadaques as an unspoilt part of Costa Brava coastline and it was beautiful. The hotel staff were very helpful. There was a fridge in the room which is always handy. We stayed for 3 nights to chill out after a hectic stay in Barcelona. It was perfect. The hotel is beautiful. There is a steep climb up to it, but this didn't bother us too much.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Comfortable accomodation. Parking is a little too tight for me but was convenient. There was a lingering bad odor apparently from the kitchen sink. The view of the bay and Cadaques was unbelievable. Breakfast outstanding!!!!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Oh goodness. I loved this place so much! The photos were pretty but upon arrival, I realized we were in for an unexpected special stay. This place made us feel so relaxed and remote, although the 10 min walk down to the town was easy and we could quickly jump in to a fun shop or restaurant when we wanted. Can’t wait to return!
Stayed 2 nights in May 2019

8/10 Good

Julia

Liked: Cleanliness, staff & service, room comfort
The hotel was in the middle of remodeling, we got an unremodeled room that could use some repairs. Other than that, the grounds were charming, people friendly and location was breath taking!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is delightfully quirky, and beautifully kept.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good ! but where is the swimming pool than we see on the picture ? this is not the same pool !!
Stayed 1 night in Nov 2018

10/10 Excellent

David, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadaques is a Beautiful place . This hotel maintains the essence and beauty of such. I highly recommend it. No better hotel in the are, I mean it. Enjoy
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understaffed hotel without any English speakers
You can enjoy this hotel if you know how to speak Spanish. Unfortunately, in our experience, we constantly had to deal with staff who couldn't speak a word of English. Entire hotel had a total of 3 employees (there could be more, but we didn't see anyone else). They worked at the reception, the restaurant and did some of the cleaning as well. Although they seemed like friendly people, we had trouble with very basic things as getting an extra pillow, ordering an omelette or figuring out what they offer for breakfast. Speaking of breakfast, it ends at 10 am and you cannot even get a tea after this time. Even if you go to breakfast on time (say 9:30), you may not be able to eat anything because you cannot order food as you cannot find a waitress. If you try to go to the kitchen yourself, they kick you out speaking in Spanish. So the language barrier is really no joke. We stayed in the most expensive suite. We had the feeling that it was a nice suite when the hotel was first built. But the state we stayed in was a mess. They had the cheapest plastic tables on the terrace, cheap plastic shower curtains although the bathroom had a shower and a bath tub, wall paintings were falling apart everywhere and various signs (ie no smoking) were printed on paper taped to the walls. My overall feeling was that the owner of the hotel left management to the 3 employees and disappeared.
Stayed 2 nights in Jun 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018
Response from RESERVAS on 23 June 2018
Reconnaissant que vous avez été à notre hôtel, nous espérons vous voir bientôt, merci

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a cookie cutter hotel
Loved this quirky hotel high atop a hill overlooking Cadeques. Great exercise walking up and down the hill, tho you can also drive as there is parking available. Had a lovely little spacious bungalow with great views and three terraces. The main hotel is old and very interesting and aesthetically appealing. Pools wasn’t open yet but looked beautiful. Nice breakfast included. Would love to stay there longer!
Response from SALUDOS on 2 May 2018
We thank you for having booked in our Hotel and we wish and hope to see you soon, thanks

8/10 Good

IRENE, HOOFDDORP

Travelled with partner
Liked: Cleanliness, staff & service
Ligging heeft een geweldige uitzicht van de bay en de valley, maar bereikbaarheid is ingewikkeld, zelf de navigatie werd in war. wij kwamen terecht in een klein straatje's waar wij konden niet meer terug keren, maar dan heel voorzichtig door moeten rijden. Het hotel zelf is authentiek, het lijk op dat de tijd still stond. mooie koloniale style and personeel waren aardig.
Stayed 3 nights in Feb 2024

10/10 Excellent

YUNHEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
남자 직원분이 너무너무 친절했어요. 말 한마디 통하지 않는데도 도와주려는게 느껴졌어요. 언덕에 있어 도보하기가 쉽지 않았는데 덕분에 좋은 추억을 만들었어요. 언덕에 있는 덕분에 뷰도 너무 좋았구요
Stayed 2 nights in Feb 2024

10/10 Excellent

Stéphane

Stayed 1 night in Feb 2024

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

ESTER

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Hôtel 3* bien situé et niché dans un superbe cadre. Déception à l’arrivée, nous avions pris la chambre « haut de gamme », mais toilettes défectueuses. Un Mr est venu réparer, mais le mécanisme aurait dû être remplacé car il n’a pas bien fonctionné durant le séjour. J’ai cru qu’on allait nous changer de chambre mais non… Comme souvent à Cadaques, l’insonorisation des chambres laissent à désirer aussi.
Stayed 2 nights in Nov 2023

6/10 Okay

Giovanni

Stayed 1 night in Nov 2023

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ángeles un sol !
Stayed 1 night in Nov 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lieux difficile à trouver mais se mérite. une fois sur place le cadre est splendide, le salon - la salle à manger est magnifiquement décorée de meubles anciens et de canapés très confortable créant une ambiance très accueillante où l'on se sent bien avec une superbe vue sur la baie et le port de Cadaqués. le seul bémol c'est l'isolation phonique: vieilles portes en bois, on vois le jour à travers. dans l'ensemble, je recommande vivement cet endroit.
Stayed 1 night in Oct 2023

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very charming, rooms are functionals
Stayed 1 night in Oct 2023

8/10 Good

franck

Stayed 7 nights in Sep 2023

10/10 Excellent

Verónica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofía es un encanto y su compañera también nos hicieron antes la habitación porque veníamos de trabajar el trato a sido perfecto volveremos sin duda y el hotel es precioso y las habitaciones perfectas nos ha encantado.
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023