Thank you Matthew! It was a pleasure having you here!

Thank you Sukhi!

Thank you! We will make sure to recognize Hector

Dear Joshua,Thank you for sharing your insights, we however are sad to read your experience was not positive.The location and the beach details are indicated at our official website, for which we regret this was not ideal for you. We would like to share with you that the taxis are an external service and the hotel doesn't get any commision. We are also impressed about your opinion of the activities as there is a full weekly program that can be found at our website as well, we will review if there was any last minute change. We appreciate your feedback and we will make sure to look into it.

Dear Zenna,We are truly saddened to read this experience was not aligned with your first visit. Moving rooms doesn't have any extra charge, only if you were asking for a different category. We will make sure to check your feedback in detail.

Dear Richard,We remain at your disposal if you wish to share further details.

Thank you for your detailed review Michelle!

Thank you Joe, we are glad to know overall you had a great stay and we appreciate your feedback as well.

Hola William, we regret to see your score and remain at your disposal if you need any assistance.

Thank you! We are glad to know you had a great time with us :)

Thank you Ryan! We can't wait to have you back :)

Thank you Emilio! It was a pleasure having you here!

Thank you Jacob! we are glad to know you had a great time!

Dear Aaron,We regret to read that no single aspect of your visit was enjoyable, we would have loved to know your feedback while you were still here in order to improve your stay. We really hope to have the opportunity to host you in the future to change your perception.

Dear Amy,Thank you for taking the time to share your opinion regarding your recent stay at our hotel. At Hard Rock, we strive to deliver unparalleled service to all our valued guests and we are disappointed to know that there were certain aspects of your stay that were not aligned with your expectations and kept you from fully enjoying it. It is through your feedback that we can improve our services and set the bar for delivering authentic experiences, and be sure that every one of your observations will be reviewed in detail with their respective areas in order for us to enhance our service in each one of them. Your feedback is invaluable, and it motivates us to aim for excellence continuously. We hope to have the opportunity to welcome you back soon to provide you with a more pleasant and comfortable experience.

Dear Edel,We would like to express our appreciation for taking the time to rate us. It's a pleasure to see that you had a wonderful stay with us. Our team of rockers is dedicated to providing our guests with an exceptional experience that surpasses their expectations.Your feedback is essential to us, and it inspires us to aim for excellence continuously. We can't wait to welcome you back soon to make more memories together.

Dear John,Thank you for taking the time to share your opinion regarding your recent stay at our hotel. At Hard Rock, we strive to deliver unparalleled service to all our valued guests and we are disappointed to know that there were certain aspects of your stay that were not aligned with your expectations and kept you from fully enjoying it. It is through your feedback that we can improve our services and set the bar for delivering authentic experiences, and be sure that every one of your observations will be reviewed in detail with their respective areas in order for us to enhance our service in each one of them. Your feedback is invaluable, and it motivates us to aim for excellence continuously. We hope to have the opportunity to welcome you back soon to provide you with a more pleasant and comfortable experience.

Dear Joseph,We would like to express our appreciation for taking the time to rate us. It's a pleasure to see that you had a wonderful stay with us. Our team of rockers is dedicated to providing our guests with an exceptional experience that surpasses their expectations.Your feedback is essential to us, and it inspires us to aim for excellence continuously. We can't wait to welcome you back soon to make more memories together.

Dear Navjeet,We appreciate you taking the time to rate our service.It is a great pleasure to see that you had a delightful stay with us. Our team of rockers strives to surpass your expectations and provide an unforgettable experience for our guests.Your feedback is invaluable, and it motivates us to aim for excellence continuously. We can't wait to welcome you back soon and make more memories together.

Dear Harmanpreet,We regret that affected your stay, we will make sure to look into it.

Thank you Harry! We are glad to know you had a fantastic time with us. We appreciate your feedback as well and look forward to the opportunity to host you in the future.

Thank you Matthew, we hope to have the opportunity to have you back.

Dear Yousif,We regret your stay was not enjoyable, we remain at your disposal if you wish to share your feedback.

Dear Marq,We regret that important aspects were not to your liking, we remain at your disposal if you need further assistance.

Thank you Tamar! We are glad to know you enjoyed your stay and joined us for the fun activities!

Thank you Malik! We are glad to know you had a great time!

Dear Amenah, we appreciate your comments about the resort being amazing and regret that is not reflected at your score. Online car platforms' doesn't have the right permissions to work at residential or federal areas in Mexico, that is why they are not allowed at the airport either. We have loved to know your feedback while you were still here in order to assist you properly.

Dear Michelle,Thank you for rating and choosing Hard Rock Hotel Los Cabos as your travel destination.We sincerely apologize for any negative impression you may have had during your stay.We invite you to share any points you noted as improvement areas during your stay for their proper reinforcement.Authentic rocking experiences are our commitment; feedback from our guests helps us enhance our services.It will be a pleasure to have you back, as we would like to offer you a completely pleasant stay and hear your impressions of our services.

Dear Michelle, it is our understanding that our management had the opportunity to assist you yesterday, we truly hope the rest of your stay was enjoyable, thank you for sharing your feedback.

Dear Hillary,We appreciate you taking the time to rate our service.It is a great pleasure to see that you had a delightful stay with us. Our team of rockers strives to surpass your expectations and provide an unforgettable experience for our guests.Your feedback is invaluable, and it motivates us to aim for excellence continuously. We can't wait to welcome you back soon and make more memories together.

Thank you Monae! We are glad to know you had a great time and look forward to your next stay!

Dear Jessica, we regret the inconvenience at your reservation marked a bad taste, you can contact Expedia for further follow up about this. We are glad to know your stay was enjoyable and appreciate your feedback as well.

Hola Princedeep,We remain at your disposal if you wish to share the details of your stay.

We can't wait to have you back!

Thank you Laura! We can't wait to have you back!

Dear Mr. Danesh,We regret to know your perception, when booked through a third party we are not able to do any modifications, it is our understanding that our management suggested contacting your booking source before checking in for both rooms. We appreciate your feedback as well as the recommendations and remain at your disposal if you need any further assistance.

Dear Jaryd,We are deeply concerned about your report, we tried to contact you to the email listed at your reservation, we will await your kind response.

Dear Sat,We regret to see your stay was not 100% enjoyable, we remain at your disposal if you need any assistance.

Dear Sadanori,We regret to see your score, we remain at your disposal if you need any assistance or want to share your feedback.

Thank you Berkeley!We are hjappy to read about your amazing experience and we can't wait to have you back!

Dear Brett,We regret to see your score as follow up was provided to your report. We remain at your disposal if you need further assistance.

Dear guest, We regret that many aspects were not to your liking, even if our property's theme is music, we do have quiet areas for our guests that wish to relax, as well as we put special attention to the music played, we extend our apologies and we will continue reviewing this point. We appreciate your detailed feedback and we will make sure to address the situations with each department to make adjustments where needed.

Thank you for rating us Mark!

Dear Kirsten, we are saddened to see your score, we remain at your disposal if you need any assistance.

¡Gracias José! Nos da gusto saber que disfrutaste tu visita.

Dear Michael, We regret to see your score, we remain at your disposal if you need any assistance.

Dear Adan, thank you for rating us, we remain at your disposal if you need any assistance.

Dear Tommy, we are saddened to see your score, we remain at your disposal if you need any assistance.

Thank you Rex!

Dear Tony,We regret to know through your score that your short visit was not to your liking, we remain at your disposal if you need any assistance.