My son and I stayed at the Richmond Motor Inn during the flooding in Ballina. I can't say that it was comfortable, because we lost electricity and internet, but that was unavoidable and throughout the whole ordeal, the staff was amazing. They kept everyone updated as they received news and provided food as all shops were closed in town. The woman who cleaned the rooms was a machine and constantly checking in to see if people needed towels or biscuits...coffee, tea. Although we were there in the midst of a natural disaster and so much tragedy, I left the inn feeling positive about the state of the world because of the kind people I encountered at Richmond Motor Inn.