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"TV in room was the size of a small computer screen. There was a bracket on the wall for a normal size one but only a desk one was in the room. Room was very clean."

"Parking difficult with aving to use mobility scooter. Room clean but bsthroom very small. STAFF EXCELLENT Excellent shops close by. Excellent "

"The room was a Seaview very clean and spacious very comfortable bed and the staff was welcoming and polite "

"Room in main house - tired , Wet carpet from radiator leaking, toilet seat nearly falling off and dangerous. Rooms in new extension are much better. Good value but need more staff! We were ignored again during evening dinner - there’s simply not enough staff! This happened last time. No interaction at all after meal was delivered- so they lost money on desserts and coffee and more drinks. Won’t eat there again. Food was actually good ( steak)"

"great relaxing stay in this historic hotel in the centre of fantastic Conway, breakfast was really good value, rooms spotless and comfortable "

"Staff friendly and helpful, our room was clean and comfortable . Bathroom was clean . Bar had good selection and drinks at a fare price. Good location ive stayed here before. Breakfast was okay."

"Lovely hotel nice and central ,staff were really nice and helpful.Breakfast was lovely all freshly cooked and very enjoyable "

" We really enjoyed the spa and the pool its as everything you would enjoy the pool too ,so very clean too .thoroughly enjoyed it ."

"The hotel was very clean, staff were very pleasant. Bar prices were reasonable. Breakfast was very good fresh and was kept topping up as required. The hotel was very close to pier and the sea front. Weather was amazing considering the time of year. "