Butte-aux-Cailles Hotels, Paris

"shuttle driver was amazing front desk person was a bit frazzled and somewhat rude but overall fine - it was a busy night "

"la habitacion olia a humedad y los batientes de la puerta del bano estan oxidados"

"Clean room (we could have use a spare pair of towels and sheets) good wifi, we could have use some condiments salt and pepper. Great building we absolutely love it!"

"The hotels is in an excellent location with many stores and restaurants, plus great transit links. 10 minute walk to the Eiffel Tower. We went to the grocery store and bakery 5 minutes away for breakfast and lunch. Nice sitting area in the hotel lobby. Note that the rooms are quite small,.but I've stayed in smaller in Paris for more money! Overall, great value for money."

"Super nice hotel and good location"

"We loved this spot! My husband and I spent my birthday here and it was such a beautiful view in our room! We faced the Eiffel Tower. My only criticism is the rooftop bar is not worth it. Super crowded and you have to pay for VIP access to have a good view of the Eiffel Tower. Not worth the price at all. Also check in was at 2 and we arrived early there is no early check in so beware for that and plan ahead. Overall beautiful property and I would 100% come again "

"Elevator should not require the use of your keycard when going down to the lobby. Bed tucked against the wall makes it difficult for the sleeper against the window to get off the bed without disturbing the other. IPad should have internet access to look up local restaurants, etc. Why limit the technology to lights, curtains and tv? IPad needs a case for easy handling and safety. Shower door is too close to sink making it difficult for 2 people to get ready at yge same time. Luggage area is supposed to be put in the drawer under bed? What if you have 2 guests? Cramped rooms for 2 guests. Also, toilet is the shower as well. No privacy if someone needs to shower while someone is sitting on the toilet!? I'd attach photos however this survey limits the size of the photo?"

"I was looking for a good deal on a great location for this stay, so it was a delight to get there and find the hotel to be top notch. The staff members were professional, helpful, and friendly, abd the room was a lovely place to crash between outings. The popcorn in the lobby and generally friendly atmosphere enhanced the experience for the whole family."

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."