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"Such a beautiful chateau in a wonderful position for exploring all the vineyards in Chateauneuf du Pape. The staff are so friendly and helpful. We had a free upgrade and the room was very big with amazing views. "

"The staff at this property deserve 6 stars. Truly, so helpful, friendly and responsive. The hotel is in an excellent location, high walk ability through charming Orange Centre. The hotel is dated but for the price has everything you should expect. We would most definitely stay here again. "

"The staff were great from reception to the staff in the restaurant all were great "

"Check in is very difficult if you book on Hotels.com. You need to call every time (both times we stayed here). They give you only one pillow. This location had terrible wifi and no elevator. "

"Staff is not all supportive. "

"Nice room and really well appointed restaurant. Good safe car park too. "

"Staff was consistently helpful"

"Pool was very nice but there was no service."

"The cleaners had left the door open during a rain storm so the living room had a huge puddle and the curtains had soaked up the water and it smelled awful. Also we had asked for a baby cot in advance and reconfirmed the day before but there was no cot meaning there was nowhere for our child to sleep - would not stay here again "