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Reviews of Howard Johnson Plaza by Wyndham Buenos Aires

4 out of 5
Howard Johnson Plaza by Wyndham Buenos Aires
Lima 653, Buenos Aires, Buenos Aires

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 370 reviews" "
Rating 8 - Good. 117 out of 370 reviews" "
Rating 6 - Okay. 28 out of 370 reviews" "
Rating 4 - Poor. 13 out of 370 reviews" "
Rating 2 - Terrible. 10 out of 370 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lilly

Stayed 1 night in Jan 2024

8/10 Good

Michèle

Stayed 1 night in Dec 2023

10/10 Excellent

Carole

Stayed 5 nights in Dec 2023

2/10 Terrible

John

Stayed 2 nights in Jul 2023
Response from Sebastian on 23 Aug 2023
Estimado John,Gracias por habernos dejado su comentario.Saludos Cordiales!

8/10 Good

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Ventas on 7 Aug 2023
Estimado David,Desde ya gracias por habernos dejado su valoración.Esperamos volver a vernos pronto!

2/10 Terrible

Wilson, North Bay Village

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad customer service and room without AC and no body care I left this hotel and pay for another hotel Refund still waiting
Stayed 9 nights in May 2023
Response from Sales Department on 9 June 2023
Estimado Wilson,Lamentamos que no hayan tenido una buena experiencia. Gracias por habernos dejado su comentario.Saludos,

2/10 Terrible

juan, toronto

Stayed 1 night in May 2023
Response from Sales Department on 12 June 2023
Estimado Juan,Desde ya gracias por habernos dejado su comentario.Saludos,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Sales Department on 19 May 2023
Estimados,Gracias por habernos dejado el comentario.Esperamos volver a verlos pronto!Saludos,

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sales Department on 15 May 2023
Estimado Juan,Gracias por habernos dejado su comentario.Esperamos volver a verlo pronto.Saludos,

2/10 Terrible

Verified traveller

Stay Away
Bad hotel. The photos are deceiving and it doesn't even reach 3 stars. I had a problem at the reception, they couldn't find my reservation. The girl at the reception (with glasses) and the sales guy couldn't help you. It took them about 25 minutes to find the reservation and they behaved very arrogantly. Bad service. Once in the room, the description of the photos was nothing similar and it was an old and somewhat dirty room. I was 10 minutes and decide to leave. I asked for a refund and they couldn't give it to me. I even had to dispute it with my credit card. The manager Sebastian was polite during this problem however they didn't help me in the end. In general it is an old hotel, with bad service and the location is not ideal. I do not recommend it, do not be fooled by the other reviews
Stayed 4 nights in Mar 2023
Response from Sales Department on 15 May 2023
Dear,We are sorry that you had a bad experience and that you did not enjoy our hotel, we always work to offer the best to our guests.Regarding your reservation, if, as we told you, it had policies that did not allow changes or modifications.Best Regards

6/10 Okay

elena

Stayed 7 nights in Apr 2023
Response from Sales Department on 14 May 2023
Estimada Elena,Gracias por dejarnos su comentario,Esperamos verla pronto!Saludos,

8/10 Good

Adrian

Stayed 1 night in Apr 2023
Response from Sales Department on 14 May 2023
Estimado Adrian,Gracias por dejarnos su comentarios,Esperamos verlo pronto!Saludos,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Decent hotel in a good location. The rooms are in good shape and very clean, but the shower isn't great. The sinks are very easy to spray water. Doors are thin and lots of noise from the hall. Desk staff are hit and miss. Not bad for the price.
Stayed 2 nights in Apr 2023
Response from Sales Department on 11 Apr 2023
Dear Daniel,Thank you for choosing and leaving your comments.Best Regards,

8/10 Good

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SU UBICACION CENTRAL
Stayed 2 nights in Mar 2023
Response from Sales Department on 11 Apr 2023
Estimado Fabian,Gracias por habernos elegido y dejado su comentario.Esperamos volver a recibirlos!Saludos,

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Sales Department on 28 Mar 2023
Estimado Sergio,Gracias por habernos dejado su comentario.Esperamos volver a recibirlo nuevamente!Saludos,

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023
Response from Sales Department on 28 Apr 2023
Hola Sara,Gracias por habernos elegido y dejado su puntuación.Esperamos volver a recibirlos!Saludos,

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms basic but clean. Could do with more of information on hotel facilities such as the floor breakfast and dinner were plus to remote missing. Bed v comfortable
Stayed 1 night in Mar 2023
Response from Sales department on 27 Mar 2023
Dear Sarah,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sales Department on 27 Mar 2023
Dear Phillip,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

6/10 Okay

Dorthea, MESA

Travelled with partner
Liked: Cleanliness, staff & service
The staff at the desk were very helpful, the people in the restaurant not so much and the food was not very good at all. The hotel was older and did not have very good sound proofing could hear the other hotel guests above and the street noise below.
Stayed 2 nights in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear Dorthea,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

4/10 Poor

Jason, west covina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hotel staffs are very friendly, painless check in. but all down hill after that. both our rooms have a bad smell and the alternative they provide smells too. the air condition is very loud even after I turned off mine, you can still hear the noise from other rooms. great breakfast buffet though.
Stayed 2 nights in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear Jason,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

8/10 Good

Dorthea, MESA

Stayed 1 night in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear Dorthea,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

10/10 Excellent

G Keong

Stayed 1 night in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear G Keong,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear Elizabeth,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

10/10 Excellent

Duen Chien, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful and nice.
Stayed 2 nights in Feb 2023
Response from Sales Department on 27 Mar 2023
Dear Duen Chien,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

4/10 Poor

Mark

Stayed 1 night in Jan 2023
Response from Sales Department on 27 Mar 2023
Dear Mark,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
The staff was very friendly and accommodating. The morning buffet was good with choices of scrambled eggs, good variety of fresh, delicious fruits, yogurt, good variety of delicious pastries and cereals. We had issues with our a/c and they were quick to respond and attempt to fix, which didn't fix it. They, however, moved us to another room which worked fine. The restuarant had a good variety of food choices and very decent pricing.
Stayed 2 nights in Jan 2023
Response from Sales Department on 27 Mar 2023
Dear Dorthea,Thank you for leaving us your comment that helps us to continue improving our service.Greetings,

10/10 Excellent

NOEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i kept fighting for an iron
Stayed 19 nights in Jan 2023
Response from Walter Dpto. Comercial on 24 Jan 2023
Thank you very much for taking the time to rate us, we remember that the hotel has a dry cleaning and laundry service.Best,

8/10 Good

Luciano

10/10 Excellent

Paul

Stayed 1 night in Jan 2023
Response from Walter Dpto. Comercial on 24 Jan 2023
Muchas gracias por tomarse el tiempo para puntuarnosSaludos!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall a good place to stay
Stayed 1 night in Jan 2023
Response from Walter Dpto. Comercial on 24 Jan 2023
We are glad to know that you had a good stay in our Hotel,We hope to have your visit again.best regards,

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Centrally located to see interesting and important sites in the city. Restaurant in the hotel was first rate. Room was very spacious.
Stayed 1 night in Jan 2023
Response from Dpto Comercial Hotel Howard Johnson Plaza on 29 Jan 2023
We are pleased to read that you had an excellent stay at our hotel.We hope to have your visit again

10/10 Excellent

Nélida, Toa Alta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta en muy buenas condiciones el personal es excelente y la ubicación muy buena. Excelente servicio por parte de los empleados Damian y Domingo. 💯 recomendado.
Response from Walter Dpto. Comercial on 24 Jan 2023
Muchas Gracias por sus comentarios, hacemos extensivo a Damian y Domingo, Saludos

4/10 Poor

FRANCISCO

Disliked: Property conditions & facilities
AC barely working. AC issues. Cheap matress.
Response from Walter Dpto. Comercial on 24 Jan 2023
Muchas gracias por tomarse el tiempo para puntuarnosSaludos!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Walter Dpto. Comercial on 24 Jan 2023
Muchas Gracias por tomarse el tiempo par puntuarnos.Saludos

10/10 Excellent

JOY, RENO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this hotel on the fly after a canceled flight. The staff was most accommodating, especially Zaira the front desk manager who managed to get us transportation back to the airport during a national holiday celebration. She was amazing!
Stayed 1 night in Dec 2022
Response from Walter Dpto. Comercial on 24 Jan 2023
Thanks for choosing Howard Johnson Plaza Buenos Aires. We are glad to know that you enjoyed your stay and our service.Kind regards.

10/10 Excellent

christy

Stayed 1 night in Dec 2022

10/10 Excellent

Shary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Dec 2022
Response from Walter Dpto. Comercial on 24 Jan 2023
Muchas gracias por su reseña! Esperamos volver a contar con su visita,Saludos!

8/10 Good

Michael

10/10 Excellent

Lisset Bernales

Stayed 1 night in Dec 2022

10/10 Excellent

Wayne

Stayed 1 night in Nov 2022

10/10 Excellent

Daniel, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Quiet area. The. biggest issue is that they use tap water for drinking , tea and coffee with strong taste of chlorine. Impossible to convince them to use purified water.
Stayed 5 nights in Oct 2022

8/10 Good

Maibort

Stayed 1 night in Sep 2022

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs some improvements, I had a leaky sink, told the people at the front desk and it was never fixed. On the other hand, the staff was very friendly and helpful, they were always nice and helped me with some tours.
Stayed 5 nights in Jul 2022

10/10 Excellent

Urszula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , everyone was friendly and very helpful.
Stayed 2 nights in Jul 2022
Response from Gerencia on 20 July 2022
Thank you for choose HJ Plaza BA for your stay in Buenos Aires. We hope to come back soom. Regards, Cecilia Galarza

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Buenos Aires
It was a wonderful experience. Hotel was very central and right on Ave 9 de Julio. Spacious room and bathroom. Breakfast was also good.
Stayed 3 nights in May 2022
Response from Manager on 22 June 2022
Dear Jorge Thank you very much for your valuable comments. We hope to come back soon Sincerely Cecilia Galarza Management Howard Johnson Plaza Buenos Aires

4/10 Poor

Hector

Travelled with partner
No shuttle from airport. Terrible bathroom. Restaurant menu very poor.(1 star)
Stayed 5 nights in Jun 2022
Response from Manager on 22 June 2022
Thank you very much for your comments Hector Very valuable since they are the ones that make us improve our services. The hotel offers shuttle service for an additional cost. Maybe it was misinformation from us. we offer our apologies Sincerely Cecilia Galarza Management Howard Johnson Plaza Buenos Aires

10/10 Excellent

PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Rafael

Stayed 1 night in May 2022

6/10 Okay

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things you might want to consider
Nice hotel, centrally located, fabulous breakfast. However, there was a demonstration and it was difficult to arrive. No taxis available for our departure. We ended up missing our flight because it took us 50 minutes to reach aeroparque
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020