Buena Vista Hotels, Willemstad

"You experience a nightmare while they try to sell you a dream. Don’t be fooled by the pictures of the rooms. My room was in terrible condition — there were roaches, no outlets for charging old furniture, balcony chipped paint, the bathroom ceiling was covered in mold with no ventilation, the vanity was broken with cracked surfaces, and the caulking around the tub was poorly done. The room desperately needs renovation. On top of that, the AC sounded like a lawn mower running nonstop. The buffet was also unacceptable. Birds were everywhere, including standing on the bread and snatching food, with bird droppings around the dining area. It was completely unsanitary. The seafood restaurant had water bugs, and there were cats roaming throughout the resort. The entire place felt more like a zoo than a luxury resort. The beach area was very small — only about 12 people could comfortably fit in the sand and water at one time. Even the spa was disappointing. The waiting area chairs were dirty, the robes were old and torn, and again, there were no slippers provided. Overall, this resort was extremely disappointing and nowhere near the luxury experience advertised."

"Excellent staff members, so kind, helpful and knowledgeable. All stores and restaurants are walkable distance and Playa Marichi is 1 minute walk away. Extremely convenient "

"Great staff. Restaurant food was awesome, restaurant service was ok. It’s beautiful but very crammed in with beach chairs, restaurant, pool and beach. Otherwise great stay. "

"Front desk lady of morning hour not good "

"Feedback regarding my recent stay in room 242 at Courtyard by Marriot, Curacoa. I was very impressed with the property, particularly the modern designs in the bathroom and the lighting throughout the entire unit. A highlight was the shower functionality, which allows for precise control of the water flow and temperature without getting splashed. I also appreciated that the furniture is built into the wall, ensuring a clean and stable environment. I enjoyed the room so much that I decided to add an extra night to my stay. Furthermore, I want to commend your staff. Daniel and the woman who handled my check-in both possess excellent soft skills. They made me feel welcome and at home before I had even officially checked in, which is a truly unique and impressive level of service. Thank you for a wonderful stay."

"I loved the property. I thought the staff were absolutely excellent. The pool, the bars, and the beach on property were perfect. I do wish that they did a better job with cleanliness in the rooms. There were certain areas of the room that could’ve been cleaned better. But my overall stay was excellent."

"The resort was awesome. The staff were excellent. Our room was cleaned daily. We had a beach front room with a beautiful view. Our issue was with other guests and the incessant smoking. The hotel should have a block of room that are non smoking even outside. Also the lack of tv stations and no conservative news coverage was disappointing. The only news stations available were MSN and CNN. Chilling in the early morning and before bed with tv is what we do. "

"Overall very nice and convenient location."

"Beautiful, quiet place. No annoying music on the beach, good service. Well maintain property."