Buena Ventura Lakes Hotels, Orlando

"Everything was good"

"water park was closed, first night we couldnt sleep since they were working all night on the pool waterpark and workers were talking and moving staff, and 3rd night fire alarm went off twice and we were not advise why or how even tho we call reception and no one answer the phone, The apartment and hotel in general really nice and convenient but not a pleassant vacation for sure."

"The staff is awesome and the rooms were very clean. We love staying at Dockside and plan on coming back."

"I will definitely be back so nice and clean , great friendly and helpful staff . Lazy river and kids pool were well kept lots of lounge chairs and space very close to a main strip with food and activities."

"After a wonderful 4-day stay at the Gaylord Palms, we couldn’t extend our time there and needed a new place strategically located in the middle of our planned travels. Price wasn’t an issue for us, but we were pleasantly surprised by the lower cost here. Unfortunately, that’s where the pleasant surprises ended. Westgate Lakes is essentially an apartment complex converted into a resort, and it shows. The initial presentation is nice, but once you look closer, you notice builder-grade doors and cheap materials throughout. When we got to our room, things went downhill fast: plumbing issues, no water pressure, and a missing handheld shower wand. There were no full-size mirrors, and despite specifically requesting a quiet location, the noise continued until 1:00 a.m. Honestly, the whole place felt sketchy at best. Cleanliness was a real problem. The hallways were dirty, and there were dirty diapers and food left on the steps leading into our room. There were plenty of other issues, but the bottom line is we will never stay here again. For some, the low price might outweigh these problems—but not for us. "

"Had to pay $10.00 a day to park, wasn't informed splash pad was not working."

"Enjoyed shuttle. Felt pools overcrowded and expensive for amenities."

"Breakfast was ok"

"The room was comfortable and clean. The amenities were nice. The staff was great. The proximity to universal was wonderful."