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"Pay for breakfast. Ice machine didn’t work. No awnings for rain outside. "

"Internet was great. Reception on the TV was terrible. Spectrum was awful. Rooms were only cleaned every third day. Other than that, everything was fine. "

"All worked "

"Upon arrival, great! Woke up to a bed bug on me, they moved me rooms said they would refund and has taken well over 48 hours and still no refund. The new room, no outlets worked, the floor was disgusting, blood on the walls. Would I stay again: only if I absolutely had to. "

"The room and area was great. The included breakfast with my booking was a joke.. the only restaurant that was open for the breakfast only had buffet so they did not honor our voucher"

"Great location. Very clean & well kept."

"We let hotel staff know we would be checking in late, and they said that would not be a problem. However, there was not a room available for us when we arrived. We were told they had to put a room out of commission and there were no more available. No one tried to contact us prior to arrival to let us know, and after waiting for about 20 minutes at the front desk for everything to get sorted out, they ultimately sent us to another hotel."

"Great hotel - but difficult parking situation in downtown Louisville "

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