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"The room is absolutely clean and tidy. The facilities amd accessories are sufficiently procided and good. The staff are friendly and very nice. This is one of the best hotel we stayed in UK for traveling."

"Breakfast was good but very busy. Staff were nice and helpful and room was clean. Hotel lovely and very central"

"This is a good basic hotel to stay in. Staff are friendly enough and the breakfast was good. The hotel itself is dated and rooms are simple. The most infuriating thing was that the tap in the bathroom was set so far back from the sink that if you tried to wash your hands, water went all round the side and onto the floor. Reverted to washing hands in the bath! "

"The hotel is very nice, and the public areas smell fresh and clean. The reception staff are really friendly and chatty, and the breakfast staff cheerful and welcoming. Our room was very comfortable, clean and a nice temperature! We would definitely stay again. "

"Great breakfast. Staff friendly and helpful. Location excellent for train station and the theatre we were visiting "

"Clean property, comfy bed."

"Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay."

"Great location, great service. Best hotel I’ve stayed at in York. "

"The room was clean, overlooked a lovely garden. The pool and spa were excellent. The food was good. The staff were well trained and knowledgeable especially the restaurant staff who knew all about different dietary requirements and were able to give clear information. "