"I checked in at 02:30hrs and was very tired and went straight to bed. The room was uncomfortably cold although the key card switch was in place. Unfortunately the heating doesn't automatically come on, the wall controller need to be switched on. The last thing you think of when you are tired and needing a good nights sleep after a long flight is to switch on the room temperature and make adjustments."
"Staff were excellent, very helpful. Breakfast was very good with no shortages.
The room was clean but in need of refurbishment. Noise from fan in bathroom continued until 12.00 disturbing sleep"
"The room was okay and good value for the centre of Bristol - some TLC needed in the rooms - warn carpets, dirty window frames - just gave the feeling of being grubby. When looking our the window you are overlooked by other rooms and this showed more signs of improvements being necessary - lead flashing falling off the roof.
We had one drink in the bar and fruit flies were very evident. Not a bad stay but not perfect - just a need for for investment and some TLC!"
"Clean spacious room with really comfy bed. Very easy check in but need to do the online check in before arriving at the property. Good breakfast and it closes at 11am which was very welcome."
"The reception staff were very efficient and friendly. The buffet breakfast was tasty and plentiful. My room was very comfortable, clean and functional, although I felt it was a bit dark (perhaps better/more lighting would help). The AC in the room was excellent."