Queens Wharf Luxe Retreat -Brisbane CBD, Pool, Spa

About this space
🌆 Apartment part of Queen’s Wharf Star Casino
🌆 Set in the heart of Brisbane City riverside precinct
🌆 Just steps away from world-class dining
🌆 14th floor apartment, fully equipped kitchen
🌆 Heated pool with panoramic city views
🌆 Enjoy hot spa, steam room or sauna, pool
🌆 Large gym with bikes & treadmills
🌆 Outdoor cinema & indoor cinema
🌆 Large common areas & BBQ area
🌆 River walks, and vibrant nightlife

The space
🌆 2 Dining Areas, Kitchen, 1 Bedroom, 1 Bathroom
🌆 Bedroom 1➖ 1 Queen bed
🌆 Living area- Couch bed
🌆 Fully equipped laundry
🌆 Walk to casino, cafes, bars and restaurants
🌆 Self-check-in with lock box
🌆 Hotel-quality linen & beach towels provided upon arrival
🌆 Nespresso coffee pod machine to enjoy

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🌆 Level 5 Amenities
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➖ Heated outdoor lap pool (open daily 7:00 AM – 9:00 PM)
➖ 2 heated spas
➖ Lounging deck
➖ Barbecue area
➖ Fully Equipped gym
➖ Sauna
➖ Steam room
➖ Cinema
➖ Outdoor cinema
➖ Common lounge areas

🌆 No designated parking spot
➖ only paid parking onsite at The Queen’s Wharf precinct
🌆 Open 24 hours a day, 7 days a week

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🌆 Three entrances
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➖ William Street
➖ Queen’s Wharf Road
➖ Margaret Street

🌆 Height clearance: 2.1 metres – may not fit taller vehicles
🌆 Recommended parking for Queen’s Wharf Residences
➖ Levels B3 to B5, Zones C, D, or E (closest to lifts)
🌆 After parking: take lifts to Level 4 (The Terrace), then transfer to the Sky Deck lifts to access Queen’s Wharf Residences
🌆 Parking at additional charge at Star Casio
🌆 Bookings must be made prior to arrival as spaces are limited

Guest access
🌆 Guests have full access to all areas of the unit, along with the building’s premium amenities — including the Heated pool, 2 spas, steam room, sauna fully equipped gym, and Cinemas

Welcome to Your Queens Wharf Lux Retreat - Brisbane CBD, Pool, Spa!
We’re delighted to host you and want to ensure your stay is both enjoyable and seamless. Please take a moment to review the important information and house rules below. By booking and staying, you agree to these terms.

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✦ Important Information
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>>By attending the property, you agree to the terms of the Short-Term Rental Agreement, which will be sent for signing at the time of booking.
>>Guests must provide a copy of their ID (front and back) and a selfie photo for security and insurance purposes.
>>For reservations made within 3 days of arrival, we require guests to provide a selfie while holding the credit card used for the booking as an added security measure. This helps us verify the validity of the reservation and protect against fraudulent transactions.
>>A security deposit (bond) is required and will be authorised separately.
Strict no loud noise, parties, or events. Quiet hours are from 9:00 pm onwards. Breaches may result in eviction.
>>No schoolies or toolies permitted.

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✦ Guest Capacity
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>>The property hosts up to 3 adults comfortably. Larger families/groups may be considered upon request — please contact us in advance.
>>If more than 3 adults are booked without prior approval, and no response is received to our requests within 30 days of check-in, the booking will be cancelled with no refund.

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✦ Guest Rules
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>>Parking is limited: maximum of 4 cars.
>>Special requests ( ie extra bedding) must be made 48 hours in advance.
>>Last-minute requests incur a $100 setup fee (minimum 2 hours’ notice required).
>>Same-Day Booking Policy: Bookings must be made before 6:00 pm. Bookings after this time must be cancelled within 1 hour for a refund, otherwise the first night will be charged with no access.
>>Bins must be placed out for collection on the correct night. (Yellow recycling bins are collected every second week.)
>>This is a non-smoking property. Any cigarette butts found will result in forfeiture of the bond.
>>Neighbour complaints = immediate removal or cancellation of booking
>>Accidental/deliberate damage will incur repair or replacement charges.
>>Guests must leave the property in a clean condition and return furniture to original positions or additional fees apply.

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✦ Guest Infringements & Penalties
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>>Guests are liable for all costs from breaches or damages. Security staff may inspect the property if issues arise.
>>Unauthorised guests: Bond forfeited + immediate eviction.
>>Parties / functions / gatherings: loss of Bond plus an additional $3,000 fine + booking terminated with no refund.
>>Smoking: $1,000 “Smoke Damage” cleaning fee.
>>Security call-outs:
>>>>>>1st call-out: $250
>>>>>>2nd call-out: $500 + immediate eviction.
>>Neighbour complaints / police involvement: Bond forfeited + $3,000 fine.

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✦ Security Bond
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>>A refundable security bond is required:
>>>>>>$250 – 1 & 2 bedroom units
>>Group stays ie Special occasion stays (boys/ girls weekends or similar events – A higher bond of up to $5,000 may be required. Please contact us for approval before booking.

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✦ Booking & Stay Rules
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>>Check-in: from 3:00 pm
>>Check-out: by 10:00 am (unless arranged in writing)
>>Late check-out without notice: $100 per hour (cleaners waiting fee).
>>Early check-in: may be requested within 24 hrs of arrival (subject to availability, may incur a fee).
>>Late check-out: must be requested at least 24 hrs before departure (subject to availability, may incur a fee).
>>Please respect neighbours at all times when entering, leaving, and staying at the property.
>>Only registered guests are permitted on the property unless prior written approval has been granted.
>>Any unauthorised guests = immediate eviction + cancellation with no refund.
>>Guests must be 25 years old or above to book and stay at this property.

✅ By booking this property, you confirm that you have read and agree to all of the above requirements.

Thank you,
BnB Booking