Brentwood Hotels, Jacksonville

"We booked an oceanfront room but were initially placed in a pool-front room with only a slight ocean view. It wasn’t what we paid for, and we were only moved after raising the issue, which was frustrating and not how a stay should start. That said, once we were in the correct room, the stay itself was nice. The property is well-maintained and has a lot to offer. Unfortunately, the weather didn’t cooperate during our visit, so we weren’t able to fully enjoy the amenities. The resort fees also felt unnecessary, especially given that we couldn’t take advantage of much due to the weather. Overall, a nice property, but the room mix-up and added fees took away from the experience."

"Property had nice open atrium, good food in restaurant and slow elevators. Rooms were clean, large and with table for dining, microwave and sink (Kitchenette) "

"It was convenient ocean front, we liked the bar that had drinks and food during the day"

"Our room furnace/ac did not work, we called and they came to service but could not fix. Said they could not do anything for us as they were full then 30min later, had us a different room to use that had Plumming issues. Location was great"

"Sadly i needed to leave early in the morning but couldn’t check out because the front desk wasn’t manned and had to leave without checking out which sucks because i don’t know if it’ll affect me "

"Awesome Staff."

"Didn’t eat breakfast "

"Breakfast options are not great"

"Close to everything "