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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Hotel in Jacksonville with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

The Hilton Garden Inn Jacksonville Downtown Southbank is in the heart of Southbank. Guests can work out in the gym, cool off in the outdoor pool, or dine at the Garden Grill, serving breakfast and dinner. Helpful staff offers express check-in/out for a smoother stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool
  • Breakfast available
The current price is AU$159
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King, Hearing Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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8.6 out of 10, Excellent, 755 reviews
The price is AU$221
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22 Nov - 23 Nov
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About the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Friendship Park - 12 min walk - 1.1 km
  • Baptist Medical Center Jacksonville - 13 min walk - 1.2 km
  • Florida Theatre - 2 min drive - 2.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.3 km
  • EverBank Stadium - 5 min drive - 4.7 km

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 22 min drive

Restaurants

  • ‪The Bearded Pig - ‬5 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Kava & Company - ‬1 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪V Pizza - ‬2 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel near EverBank Stadium
At Hilton Garden Inn Jacksonville Downtown Southbank, you can look forward to dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Limo/town car service, cooked-to-order breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Meeting rooms, free newspapers and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on 20 Nov 2025 start from AU$159.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jacksonville Downtown Southbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville Downtown Southbank?

Self-parking is available for USD 20.00 per day.

What time is check-in at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

Located in San Marco, this hotel is within a 15-minute walk of Theatre Jacksonville and Baptist Medical Center Jacksonville. Friendship Park and Baptist Health are also within 1 mile (2 km). Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

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Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yamitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a short trip!!
Stayed 1 night in Oct 2025

10/10 Excellent

Marthoe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the front desk was informative and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great (Big as Texas ! ) Breakfast, friendly staff, great comfortable room.
Just outside the Hotel and it actually works!
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Staff & service
The property was very quiet nice stay very friendly staff would recommend
Stayed 1 night in Sep 2025

4/10 Poor

Antoinette

Disliked: Amenities
Room toilet was loud and didn’t flush properly, $20 for parking and no free breakfast. I wouldn’t go back
Stayed 2 nights in Nov 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Nov 2025

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Coffee
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints
Stayed 3 nights in Sep 2025

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Amenities
n/a
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Greatplace to stay in San Marco..!!
Stayed 3 nights in May 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Again

Very nice facilities! Be prepared to pay a parking fee. Very clean, convenient location, very quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Excellent
Stayed 1 night in Jun 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The common door between the room wasn't very well insulated and i was awaken by guests who were calling escorts and performing sexual behavior. Between that and the noise outside the room, hallway, and elevators, it wasn't highly recommended as somewhere I'd stay in the future.
Stayed 1 night in Sep 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of dampness and dirt, the bathroom was dirty with mold and hair everywhere, the footrest in the shower it looked like it had never been cleaned, I would not stay there again.
Stayed 2 nights in Aug 2025

4/10 Poor

Pam

Disliked: Amenities, property conditions & facilities
Property was dated, towels were for a child & only 2 bath towels & 1 hand towel for 2 people, no bath mat , hallways stunk, coffee machine was old & terrible coffee , when you opened bathroom door you couldn’t get Iinto closet, AC unit was loud …. Not the same as other Hilton Gsrden Inns we’ve stayed in.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for all things Jacksonville

A little noisy (my room was next to the freeway) but overall this hotel was very clean. The staff were all friendly and the room was comfortable. It's also in a great location for all areas of Jacksonville. The breakfast left a little to be desired, but overall it was a great hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Patrick J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton no free parking!

You and the hotel should mention somewhere that there is a 20 dollar per night parking fee. At no time did anyone mention that to me. It's irritating at best to get nichol and fined by a hotel For parking. Also breakfast was not included and they charged 19 dollars for under cooked eggs!
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

😊
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate, affordable and close proximity to Baptist Medical Center.
Stayed 1 night in Jul 2024

10/10 Excellent

Nalana

Liked: Cleanliness
Very clean and staff was very helpful. We had a great stay!
Stayed 1 night in May 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and friendly staff, hotel and room clean, and easy check in.
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Jose was an excellent bartender!
Stayed 5 nights in Oct 2024