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"Lovely, well located hotel. Close to all amenities eg rail and bus station, shops, Citta Alta, bars and restaurants. Staff very helpful and friendy. Good choice of food in restaurant. Beds very comfortable. It was a shame i only stayed a week. I would have liked to stayed longer. I would definately return again."

"Good accessible hotel only ten mins walk from the main train station. We only stayed for a night and found it perfect for a short stay. Breakfast was basic and coffee was great. "

"Nice room. "

"If I could give this hotel a million stars I would. Incredible staff, great food, perfect location to town, incredible mountain and water views."

"Always a great stay & amazing staff!! Love staying. Here "

"We had a standard double room, which was clean and modern. Had obviously been renovated relatively recently, all the fixings and fittings in excellent condition. The lights all linked to touchscreens located throughout the room. Powered shutters on the windows and AC which was effective. Complimentary water in the fridge, tea and instant coffee. As a vegan, the options at the breakfast buffet were limited to fruit, cereal + soy milk, bread + jam, some hot mixed veg, and a couple of sweet cakes. Tea/coffee/juice. The vegan things were labelled so that was nice. Very easy to get around, bus stops just across the street to the train station, airport etc. Overall a very pleasant stay and we would happily recommend."

"The staff were extremely friendly and helpful throughout our stay. Central location next to the main train station. "

"Excellent reception and restaurant staff. Fabulous extra large bed and the bus transfer was also a massive benefit with a friendly driver. Would recommend if you need to be close to the airport."

"I don’t appreciate deception. I paid for breakfast included and confirmed upon my arrival but when I checked out I was told that it was not included and had to pay. This obviously ruined my experience at Helios and will not return. "