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"We had a great time at the Westin Reserva Conchal. The property is large and beautiful with lots of wildlife (e.g. Howler Monkeys, iguanas, birds). The pool area is clean with lots of chairs. Restaurants are excellent, particularly the Bamboo, with lots of variety. Staff were also excellent, particularly Willie at the Mitra who went out of his way to ensure we had a memorable visit."

"Great place to stay. Only complaint is the beds are quite hard. Hotel should invest in new mattresses or memory foam toppers. Something to make it more comfortable. "

"Loved the Vibe!! Room was great and the Beach was amazing! Literally walk across the street to many restaurants and shops and the Marina. The food was also quite good and the drinks were excellent!! I really enjoyed the bartenders and the manager was great. We would definitely go back!"

"Not as clean "

"My husband and I went with 3 other couples and 2 adult children for a week of birthday celebrations. 6 of us had Star level and the other 4 had regular accommodations. I would definitely recommend the Star level. Since we were a fairly large group and the majority were Star level our butler arranged for everyone to be together for meals in the Star restaurants. I can't say enough good things about our butler, Steven, he really went out of his way to be helpful and make our stay enjoyable even though he had to take on another staff members workload when that person called in sick. Steven made sure we all had what we needed and arranged a special Wine Cellar experience for our last night complete with birthday cake and champagne. At extra cost of course but it was well worth it. All of the staff made us feel welcome except the person checking us in on or arrival. He seemed like he did not really enjoy his job and was pretty hit or miss on giving us information. One group was told different versions of what to expect than the other and we were not given the welcome drink that the non-star level folks were. The Star restaurants were all quite good but the basic level food offerings were underwhelming. Buffets were standard fare and acceptable. Guy's Burger Joint was not at all good. Lunch offerings were limited and not at all what one would expect for the prices we paid. We had two meals in the sports bar, the fish and chips were great the first time but not the second time."

"Rooms looked tired, noisy ac, leaking shower and basin. Food was good."

"The resort was beautiful! Staff was helpful and friendly. Food was delicious! I will definitely stay here again."

"Yes"

"The view from the balcony and pool is amazing although there are a few areas that the hotel could improve. The room aesthetics could improve. There was nowhere to sit but the balcony. No iron/microwave in the room and the closet lacked doors. I understand the decision to serve authentic Costa Rican food at the breakfast buffet but a variety of other foods could make it a bit better and tasteful. It was great to have shuttle transportation and all the drivers were super friendly! If the shuttle ran roundtrip all day that would make it better. It only ran for the first 15 mins of every hour. There were times we were done with our walk in town and had to wait for a good 20 mins for the shuttle. "