Historic Hotels & Resorts in Braidwood from AU$106

"I was extremely disappointed with my stay. For the price this hotel charges, the level of service and basic amenities was shockingly poor. First of all, housekeeping never came to clean our room, even though we were gone the entire day. We returned expecting the room to at least be tidied up, trash emptied, or the bed straightened, but nothing had been touched. It felt like we were completely forgotten. The bathroom situation was just as frustrating. The shower head was positioned in such a way that the water shot directly at you the second you turned it on, making it impossible to adjust comfortably without getting blasted. On top of that, we never received additional towels during our stay, which is a pretty basic expectation at any hotel. The toiletries were also lacking. There was no conditioner provided, which is a very standard amenity almost everywhere these days. For a hotel charging such high prices, cutting corners on something that simple feels cheap and careless. But the most unbelievable part? There wasn’t even complimentary breakfast. Considering how expensive this place was, not offering even a basic breakfast option felt like the final insult. Most hotels, especially ones charging premium rates, include something for guests in the morning, but apparently not here. Overall, the experience felt overpriced, poorly managed, and lacking the most basic hospitality standards. I absolutely would not stay here again and would not recommend it to anyone."