Clean, well kept and decorated. We didn't feel too welcome during our stay, it felt as if with we had to make the effort to get good customer service rather than get frowned upon. Eventually as we did feel comfortable interacting with the first receptionist, the next day it all started again with another person and it made us feel unwanted as quests. A hotel with no breakfast was a big surprise, didn't even occur to us to check that information as one would expects breakfast is standard.