FJB in Bournemouth

"I saw lots of negative reviews for this hotel so was very nervous about booking but we’d been let down at the last minute with the accommodation we’d booked for our weekend away so booked the Ocean hotel and hoped for the best! I have to say I was so pleasantly surprised, yes the outside is a bit tired but the reception and bar area are lovely, the staff are friendly and helpful and the room was spotlessly clean and comfortable, it had everything we needed, even a fan and heater in the wardrobe for hot/cold weather, beds were really comfortable and it was much quieter than I expected it to be, we had a stunning sea view too, I wouldn’t hesitate to stay here again "

"Very good stuff "

"Lovely big room lovely food and lovely swimming pool. "

"Great place to stay, friendly helpful staff. Don’t forget a kettle if you like a cup of tea 😊"

"Very good"

"Customer service was top notch.Went there for a quick 3 day trip for our 25th wedding anniversary before flying out later in the month. I tried my luck and asked the hotel room to be decorated to reflect the occasion and Village hotel delivered big time! They decorated the room with flowers and gave us a whole bottle of expensive Champagne to grace the occasion as well. My wife and I were pleasantly surprised and impressed- Thank you so much Village hotel , we will surely be back. Hotel also has good restaurants and does fantastic grilled food and you have to try one of their burgers. Good quality hotel with fantastic customer service. We will be back !"

"The room I had was very clean and the bed was comfortable. Staff ver froendly and happy to help with any query. Breakfast was buffet style full English on offer, cereals, fruit, toast. Dinks tea coffee, and 4 fresh fruit juices. "

"Brilliant "

"Really nice hotel in a great location. Staff friendly and helpful. Room was clean and good size. Breakfast was good but the service was slow and refilling of food was very slow. Seemed like they were understaffed for the number of guests."