Terrace/patio

Reviews of Durley Grange Hotel

3 out of 5
Durley Grange Hotel
6 Durley Road, Bournemouth, England

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 213 reviews" "
Rating 8 - Good. 82 out of 213 reviews" "
Rating 6 - Okay. 37 out of 213 reviews" "
Rating 4 - Poor. 17 out of 213 reviews" "
Rating 2 - Terrible. 11 out of 213 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Aug 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfy bed, and good shower, we didn’t eat at hotel so can’t comment, friendly staff, car park is a bit small but we managed to get a space.
Stayed 1 night in Aug 2023

10/10 Excellent

Hasmukh

Stayed 1 night in Aug 2023

8/10 Good

VICKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emma was very helpful and friendly.
Stayed 1 night in Aug 2023

2/10 Terrible

Chris

Stayed 1 night in Jun 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a 2 night stay here, and I was very pleasantly surprised with this hotel. Emma, the house manager, was very welcoming and went out of her way to make our stay even more enjoyable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Anita

Business traveller
Liked: Cleanliness, staff & service
Staff were very friendly & helpful. Hotel was 5 mins from seafront & 10 from town so very convenient
Stayed 1 night in May 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and a great location. Shops and beach are an easy 10 min walks away
Stayed 3 nights in May 2023

4/10 Poor

Kate

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very disappointing ending up leaving as bed was so uncomfortable like laying on a bed of springs and stained head board
Stayed 2 nights in May 2023

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location.
Stayed 1 night in May 2023

10/10 Excellent

Jerseline

Liked: Cleanliness, staff & service
Friendly and really helpful staff( Hotel family run) highly recommended. Would go there again, pity Poole was closed for maintenance.
Stayed 1 night in May 2023

10/10 Excellent

Perparim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean Bed very comfortable The hotel staff very friendly The lady at the reception was an absolute sweetheart and very helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and a friendly welcome
Very friendly and helpful staff. Great breakfast and a nice hot shower. Room décor is slightly dated, but everything is clean and tidy, there's a big wardrobe and a comfortable bed. Excellent value.
Stayed 1 night in Mar 2023

10/10 Excellent

Dumisani

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pretty good
Bed was somewhat uncomfortable room was pleasant if small, bathroom was good. Hotel was well placed and well decorated
Stayed 2 nights in Feb 2023

8/10 Good

Ayhan

Stayed 1 night in Jan 2023

6/10 Okay

R

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2022

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very warm welcome, room was clean and comfortable
Stayed 1 night in Aug 2022

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay staff were so friendly and helpful will be back next year
Stayed 2 nights in Jul 2022

4/10 Poor

katarzyna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We didn't stay at that hotel change it as bed looks like it was used by someone else and not changed the same with bathroom. Dust everywhere.
Stayed 1 night in Jun 2022

4/10 Poor

Dervis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Alan

Stayed 2 nights in Jun 2022

6/10 Okay

T H Williams

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, very clean
Stayed 2 nights in May 2022

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jun 2022

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean, well decorated and good layout. Swimming pool could have been better heated and prefer towels to provided. Small patio not in use, parking was congested
Stayed 1 night in May 2022

4/10 Poor

Lynda

Stayed 1 night in Mar 2022

6/10 Okay

Adebobola

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2022

4/10 Poor

Patricia

Disliked: Property conditions & facilities
Disappointing
There was no hot water in room 202. I reported it but nothing happened. The changing facilities in the pool were out of action because of maintenance. The jacuzzi did not work
Stayed 1 night in Oct 2021

10/10 Excellent

Beckie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay. Lovely friendly staff made us feel very welcomed. The room was clean and comfy. The pool and sauna was great 👍 also we had breakfast there too which was nice. Would definitely come back again 😊
Stayed 1 night in Oct 2021

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the rooms,especially the bathroom in the double room, were very small. The dinner on Saturday was not good as some items were not available and one meal was not edible.Otherwise,no other problems.
Stayed 3 nights in Sep 2021

4/10 Poor

Allan

Liked: Staff & service
Disliked: Property conditions & facilities
Not good
Not a great place to stay very noisy all night and bed was not comfortable so basically no sleep. On site parking very small but car park available on street behind hotel. Room also small and not that clean.
Stayed 1 night in Sep 2021

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Un happy
Extremely small room , one bed only . Shower wasn’t very good. Pool was closed owner was creeping around. Only one plug in the room. Parking was hard to get in and out. When booked I was advised that I need to pay £10 for parking but breakfast includes in the price we were extremely in happy when they billed us for breakfast also owner tried to charge again on the parking totally un exactable .
Stayed 1 night in Sep 2021

8/10 Good

martin roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is starting to look a bit dated now for the price they are charging but staff service and food is excellent hotel location is good bit disappointed the jacuzzi was out of action and I'm sure this was down last time we stayed
Stayed 3 nights in Aug 2021

10/10 Excellent

Zara

Liked: Cleanliness
Amazing service wonderful stay would highly recommend
Stayed 1 night in Aug 2021

6/10 Okay

Andrew

Business traveller
Liked: Room comfort
Stayed 1 night in Aug 2021

8/10 Good

John

Stayed 1 night in Aug 2021

4/10 Poor

Kingsley

Business traveller
Disliked: Property conditions & facilities, room comfort
Bad experience
Room was very small for £133 for one night and some of the guests were robbed overnight in their rooms, can to checkout and the reception way full of police
Stayed 1 night in Aug 2021

4/10 Poor

Natalie

Stayed 1 night in Jul 2021

6/10 Okay

Ehsan

Travelled with family
Liked: Cleanliness, staff & service
Value for money
The size of the bed for two people is very small. There wasn't AC in the room however there is a fan which wasn't that helpful. Anyway, price wise I would say it is worth it.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ..very....yery....dirty,all dirty...the sheet,duvet cover, pillow cases,pool closed,sauna closed,very hat in the room....
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have onsite parking, very welcoming staff, hotel room clean with very comfy bed - only downside was no bath and the pool still closed
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, I love the place.
Stayed 1 night in Jun 2021