5/5 Excellent
Maria
Travelled with partner
25 Sep. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted in the garage parking area, which is also the street level lobby of the hotel by an employee named Anthony. The area that he works Is very unceremonious, but he is actually the person who greets many people as the first face you see of this Hyatt. He was so helpful, and funny, and professional. I was glad I saw him several times throughout my stay and he remembered me by name the second time I met him. My room had a very nice view of the state building add part of the skyline. I have never slept in sheets so luxurious before. It was like sleeping in a modern percale sheet with a high density fiber content, and a choice of two different types of pillows to sleep with. The bathroom is perfect, the Toiletries are I’m very nice quality and the whole room was spacious and very clean. The TV was clear clean and large. There was a nice little sofa in there and a table that was helpful to have our snacks and drinks on. The black out curtains that they have left no gaps for the light to sneak in. When I woke up at nine in the morning, I had to wake you if it was total darkness outside. They fit perfectly. I hope to go back to this hotel the next time I visit Boston.
Stayed 1 night in Sep 2021