View from property

Reviews of Tesoro Escondido Lodge and Cabins

2.5 out of 5
Tesoro Escondido Lodge and Cabins
Playa Bluff, Bocas del Toro, Panama

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

serge

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Built on the ocean, great view, impossible to sleep due to the waves crashing all day on the rocks
Stayed 4 nights in Sep 2021
Response from the owner on 8 Sept 2021
Hi Serge We are happy you enjoyed the view, our biggest asset bar none. We are of course disappointed your stay overall was not good, but it would have been nice to hear about the lodge itself and the service as opposed to something we cannot control, like the ocean or the weather. We also would have been happy to move you somewhere a bit further from the ocean where the waves crashing are not that loud if you had mentioned something to us about it. Some people enjoy it, so we don't know unless it is mentioned. Our environment is the ocean. We are on what is primarily a surf beach, and thus conditions vary greatly depending on if there is swell or not. Today for example, the sea is nearly flat and very quiet and you would have loved it. Sorry timing worked against us.

6/10 Okay

Verified traveller

Travelled with group
Neutral about this hotel. We like that it was quiet and the breakfast was good and filling for only 5.50$. The coffee was not that strong. The rooms are very hot and humid and the small fans above the headboard is not substantial enough to cool you off or offer a small breeze. The whole hotel is very cute with it's colors and hammocks. The private beaches are great also, although you cannot swim in them. The payment method was kind of confusing and there is a 5% charge for using credit cards which was indicated in the confirmation email. They encourage you to pay cash, which isn't feasible if staying a few days, if you don't have that much cash handy. We wish we had a rental car, due to it's remoteness as it would have saved on taxi and bus fares. Nonetheless and bus come salmost ever 30min and is only 3$ to town.
Stayed 3 nights in Apr 2019
Response from monique on 3 May 2019
Thank you for taking the time to write a review. We always appreciate candid feedback. Our off the grid location means we need to minimize electricity use and unfortunately means we can have high power fans. On most days, the little fans provide sufficient cooling by the head, but there are probably 10 to 15 days throughout the year when it does get very hot. We are hoping new technologies will mean manufacturing more energy but more powerful fans. On the card charge, as you can imagine between the booking company and the bank credit card charge it does add up quickly and we do try to save our guests and us whenever we can. Any business costs gets passed on to the consumer. We try to maintain our prices low, and only charge extra when we are charged extra. Thanks for staying with us and appreciating everything else :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from monique on 24 Apr 2019
Thank you for the 5 stars rating!

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
beautiful beaches , rooms small , be sure to bring snacks since you must go in town for everything , staff was great , breakfast great. Waves huge
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is disgusting there’s bugs everywhere the food sucks. Everyone i talked to who stayed there had gotten sick including myself. They also charge for everything including water or even an extra pandcake for breakfast that only includes 3 very thin pancakes. I highly reccomend you don’t stay here it will definitely make your stay in bocas a miserable experience. If you do end up staying here go into the guest kitchen downstairs at 12 at night to see hundreds of cockroaches crawling all over the counter and floor.
Stayed 21 nights in Jan 2019
Response from Tesoro escondido on 2 Feb 2019
Hello Mason, we are very sorry this is all you have to say about us.Considering that since you stayed for an extended time with us last year,and you knew exactly the kind of place we are,you yet chose to stay with us again for 3 weeks,during which you did not once voice any concern.Concerns we would have been happy to address,even if you wanted to go stay elsewhere and cancel part of your stay.I also wanted to remind you that during your last stay with us,you chose to extend your stay,and since we were full we made available to you a room we normally reserve for staff. You had, in essence, experienced the least plush room we have to offer. We find your review a bit of a backlash at having had to remind you 4 times that you had left without paying the balance of your stay and your breakfasts. So the timing of your review in regards to these reminders seem a bit odd. You state that the food "sucks" when you only had pancakes, and you had them everyday. We did not charge for all the extra pancakes you had and sometimes we even gave you more than 4 just as a courtesy. Bugs are around,as part of the tropical rainforest ecosystem we are happy to share; many guests have chosen us for the proximity to sea and forests. We send a reminder to everyone that we are a rustic facility open to nature. In terms of guests kitchen,it is there as a convenience for guests.We clean it twice per day,but its state at the end of the cooking hours are a reflection on how people leave it.As an ECO lodge,we will not spray daily poisons which will find their way up the foodchain and into both ground water and ocean. You stay with us because of our proximity to great surf spots and the decent prices,which is why we get a lot of return surfer guests.We are not a luxurious or fancy facility,don´t claim to be, and you knew that which is why we are baffled by your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2018

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience, try to cancel second night!
The place is old and outdated, nothing what shown on the pictures. This is nothing like a get away place we were hopping for. Our room was like a dorm, one small twin bed and couple single beds. We booked a private room. Place is full of insects and you have a wasp welcoming you before yo go to bed. They are nasty bugs everywhere and place is stinky and filfy. Also the door to your room is a glass door, so forget about night sleep. The light and generator is on all night. We try to cancel second night but they did not allowe us.
Stayed 2 nights in Dec 2018

8/10 Good

K, Utah

Liked: Staff & service, property conditions & facilities, room comfort
Good location, friendly staff, fun atmosphere - definitely a party hostel!
Stayed 2 nights in Jul 2018

10/10 Excellent

Ash, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Fantastic scenery all around, very close to the mazing play bluff beach and a quirky inviting decor at the property itself. Its a $15-20 taxi ride from town centre in Jan 2018. Though there is a bus service too. Excellent staff, very attentive and responsive. Mary who runs the place is a great source of excellent tips about what to do fun Bocas and is also most helpful. I had a very pleasant and memorable time there!
Stayed 3 nights in Jan 2018

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Crashing waves
It's an ecolodge so as long as you are aware what one of those is you will enjoy your stay. We enjoyed being somewhere quiet away from the noise of town; bluff beach is beautiful and close enough to walk to; lazing in their hammocks. Room was a bit stuffy. The fans didn't help cool us too much but we enjoyed sleeping to the sounds of crashing waves.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Jean-Sebastie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Hidden Treasure"
We had a great stay at Tesoro Escondido. This is the perfect spot to relax away from the crowds with beautiful beaches at your door step. The room was spacious and clean. The couple taking care of the lodge is very friendly and they always make sure you have everything you need. Last but not least, their home cooking was delicious!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

vladimir, santa barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent location for surfers
Our stay was nice, the hotel is located in between three of the main surf spots on the island.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
fall asleep to the sound of waves
We stayed here for two nights (we booked three nights to begin with). The reason for cancelling the last night was because of the distance from everything (had to take a cab TO the Hotel after 16.00 which cost $15). Approximately 15-20 minutes to the city. The room had holes in the wall- perfect entrance for bugs and lizzards (they are cute though). The room had two small fans. Clean room. Lovely shower with a view! Could not sleap because of the waves hitting the rocks beneath us and because of the dogs who lives there were barking a lot. The wi-fi only worked in the restaurant area. Food was great! The service was splendid! The woman who worked there was super friendly and always helped us out. She would definitely be one of the reasons of going back! A tips: buy water before you go here ($5 for one big water).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Un ECO-lodge simple et environnement magnifique
Nous avons été très chaleureusement accueillis par un couple d'italiens qui s'occupent de l'établissement. Très disponibles, patients malgré notre anglais/espagnol moyens, ils ont été très professionnels et adorables. Le restaurant est parfait et propose des plats maisons, des petits déjeuners fraichement préparés, des smoothies excellents ... L'établissement est simple mais très joli et très bien placé pour ceux qui recherchent la quiétude et aiment être proche de la nature (océan, jungle, animaux). Mais il ne faut pas oublier que c'est un ECO-lodge. .Nous avons regretté de ne pas avoir une ventilation efficace dans notre chambre (sans parler de climatisation). Il faut aussi savoir que le ménage n'est pas fait pour un court séjour (3 nuits pour nous).

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort