Black Mountain Water Park Tours and Activities

The location of this hotel was perfect and being in the middle of Chinatown was huge plus for me. The hotel staff was very helpful, friendly and welcoming. I really appreciate the generous size of the room and unique and highend amenities, such as the raised full size bathtub.

We booked a room based on the pictures provided when making the reservation. However, when we arrived, we were not given the room we had booked. We were shown four different rooms, all of which looked the same, and none matched the room we had originally selected. We were then informed that the room we had booked was actually already occupied/booked out and that we would not be able to stay in the room we had paid for. This was extremely disappointing, as the room we received was not what was advertised or what we had booked based on the pictures provided.