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"Staff appears inexperienced. No bed linens or towels were in the cabin when I checked-in. I informed reception and they would inform someone to bring them. Over two hours later I went to reception to let them know that no linens or towels were delivered. the receptionist took me to a storage room and gave me a set. Strangely today I received a message from them through Expedia; Dear guest! On arrival outside the reception's opening hours, we will put your key in the mailbox outside the...

"The host made the whole stay in her place very good, friendly, proactive and helpful. Excellent place to discover Falun area with your own vehicle or her bicycle."

"Parkingspot right before the room."

"Our stay at Polhem was delightful, could not have been better. I can highly recommend a stay there. Thanks Martin and Max"

"Best hotel option in the city. "

"Ok for a short stay"

"Clean rooms, good breakfast, close to shopping"

"We loved our stay in this hotel and were only sorry it was just one night. Very friendly staff, a comfortable room, beautifully maintained hotel plus a really excellent breakfast. Will definitely visit again."

"Very friendly "

"Great stay, Even better and outstanding staff. Breakfast was great! "

"Nice"

"Clean, friendly staff, nice lounge area"

"Lovely quiet area in a historical setting. The staff were polite, super helpful and the accommodations were comfortable and clean. The breakfast buffet was well stocked and delicious. "

"Clean and spacious for a small family "

"Bra service, rent, trevlig personal ."

"Old barn in Furudal"

"Nice old building but there was no internet and the breakfast could be better."

"Was a great stay!"

"This hotel was perfectly located in the heart of the town and was easily walkable to all the highlights. Close proximity to the train station."

"The room was very clean, the staff were all very helpful and polite. The star of the hotel was breakfast! What a delicious, healthy choice of food."