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"Staff wouldn’t sit you down in the bar. When they eventually did drinks took an age to come. "

"Did not use the gym Our view from our room was very pleasant "

"Internet fast Amenities clean Staff professional and answered all questions"

"Terrible "

"Spa is not included in the price,"

"Breakfast was fresh and rooms clean and tidy."

"Overall a good stay with an amazing breakfast. Let down a little by only being given 2 towels for a 4 person room (reception did fix this straight away) and the WiFi being significantly slower than the 25mbps advertised which was one of the reasons why we chose that hotel"

"R"

"The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean. Shower temperature could have been hotter than it was."