Bilton Hotels, Rugby

"Lovely big room with fridge, kettle, coffee machine, safe, hairdryer, iron and ironing board. Two showers, hand held and waterfall."

"The building is like a maze, but the rooms were clean and comfortable. There was both heating and air conditioning as well as a window which could be opened. Breakfast on the Saturday was terrible, I was so disappointed and had to go elsewhere to eat. But the Sunday it was lovely so perhaps they were having an off day although it does make it expensive to have to pay again for breakfast. 100% recommend the breakfast on Sunday and the staff both days were really nice. I had lunch with my friend in the bar Saturday afternoon. She said her pasta was really good, my steak & chips were not great, I have had better at weatherspoons for 1/3 of the price. I was really surprised that I had to pay an additional £10 to use the pool, sauna and steam, I chose the hotel and spent more because it had those facilities, a bit of a con really, I have never had anything like this before. They had lots of parking spaces and the hotel was near the centre of town. Overall I was happy with the hotel, I felt safe and secure - something that is important to me."

"This is one of my favourite hotels in Coventry, Lovely rooms and friendly staff"

"Great Hotel. Very close to Warick and Stratford Upon Avon. "

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."

"All fresh and plentiful"

"Clean room, Staff very welcoming "

"Nightmare trying to sort out any admin with them. Can't provide invoice, only hotel I have stayed at in last 3 years that can't. Don't use for business travel until they can sort it out."

"The rooms are very clean however the beds are not as comfortable as you would expect for this type of establishment. The staff was very friendly however the restaurant was very understaffed and the food was mediocre for the price. Nice place to stay but would not use the restaurants."