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"Breakfast was very good and there were several options. The policy on pets is great and the room where pets are allowed was very nice."

"Everything was exceptional"

"Clean and everyone was very nice and helpful."

"Good breakfast"

"We had a very frustrating experience with the check-in process. We called ahead specifically to make arrangements for our elder, made sure everything was communicated in advance, and even provided a card to cover incidentals so there would be no issues upon arrival. Despite doing everything we were told to do ahead of time, when she arrived they still were not going to allow her to check in. It was stressful, confusing, and completely unnecessary—especially after we had already taken the proper steps to avoid exactly this kind of situation. For an elder, this kind of delay and uncertainty should never happen. The lack of coordination and communication at the front desk made what should have been a simple check-in unnecessarily difficult. We expected much better organization and basic customer service. If arrangements are confirmed ahead of time, staff should be fully aware and prepared when guests arrive."

"Staff was friendly and breakfast was fresh. Bathroom in my room was in need of some renovation. The ceiling and wall around the shower was literally crumbling apart."

"Homeless take over .. not safe for traveling alone . ..kids or in general. Paid for a double room..was missing a couch or recliner .. just a bug emptied space infront of the Air conditioner/heater n widow area .. like it wss still being in the **remodeling * process .. staff wss nice ..but didnt care about the homeless all over the property "

"Old but very Clean Room Nice stuffs Wonderful Mountain View"

"The hotel states to do a light touch everyday. Our room was cleaned the first day but not the rest. We talked to the front desk on Friday morning and we were assured the room will be cleaned that day. It wasn"t. We talked again in the evening and the told us it would be cleaned on Saturday. Obly when we complained on Saturday evening that the room hadn"t been cleaned for 4 days, the recepcionist sent a maid to collect trash and gave us fresh towels. Finally on Sunday the room got the light touch it needed it."