Holiday Homes in Big Bend

"Room could do with a refurbishment. Really good breakfast. Conference area looks amazing. Disappointed at the pool hours. "

"Room was missing basic amenities and front office did not have them either- bath soap, hand soap! Toilet was clogged and had to call twice to get it repaired. Carpets were stained! Old and smelly room, noisy room air conditioning. "

"The room is rough. Old bathroom fixtures and no shelves our a table to place your stuff."

"The hotel was quiet and the bed comfortable but the pillows were bad the room not clean and the breakfast terrible. "

"perfect, a great place for overnighting in El Paso"

"No. "

"Safe. Clean. Nice room"

"Very nice Hotel that’s beautiful inside and out. Bar is a focal point for sure with nice drinks and food."

"Check in was terrible. Front desk staff rude. Room was not ready at check in. Staff left me standing around waiting to be checked in but never said to come back after room was ready. I overheard another lady try to check in with someone else and she actually told that guest sorry and offered the bar or food as an option while waiting. The lady helping me was typing like she was checking me in but after standing there for 10 minutes and me asking her if she was almost done with my information she got rude and said i can’t check you in until room is ready. She could have said that from the beginning. Very poor service "