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"Room clean and comfortable. Tv wasn’t smart and had a limited amount of channels. Breakfast had plenty of options however kitchen staff seemed quite unprofessional laughing, shouting and swearing. Many guests were handling food with their hands instead of using tongs. "

"Upgrade to a suit that was a very nice surprise with plenty of "

"Hotel was clean staff friendly. Sorry but after that it goes down hill. Booked the hotel partly for the pool and facilities after a long days shopping. Pool changing rooms less than half the lockers work, pool cold. We planned to eat in the bar but on arrival this was basically closed for refurbishment and we were told we could eat there but it was soul less and full with a temporary bar. We were offered a choice of about 4 lagers, or soft drinks, no spirits or wine. We chose instead to try the restaurant. We ordered drinks but were told that no lemon was available for the g&t as the bar was closed for refurbishment. We ordered a main course which took over an hour to come when there was only about 4 other tables being used by other diners. When the food came my beef stew could be described as average at best and my wife received veg taglatelli when she ordered prawn linguine? The waiter offer to change it but we refused not wanting to wait another hour. Breakfast was almost as bad as some of the hot breakfast food was cold. We could at least have been pre warned about the bar refurbishment then we could at least have made other arrangements. Sorry but overall not 4* by any stretch."

"Love staying at Whittlebury Hall, think time for a refurbish, and up date, room very clean, all great."

"Stayed one night, room was nice - clean and spacious, lovely bathroom and amenities. Had the breakfast the next day and it was one of the nicest hotel breakfasts I've had. Lots of choice included. Only personal gripe is that the website doesn't highlight that some rooms are only accessible via stairs (think they might have been putting in a lift at the time) I would have booked different rooms within the hotel if I'd realised but that wouldn't be an issue for most people."

"Nightmare trying to sort out any admin with them. Can't provide invoice, only hotel I have stayed at in last 3 years that can't. Don't use for business travel until they can sort it out."

"Rooms are just too small unless you are literally just walking in and sleeping. I needed a desk to do some work and it was really quite a struggle to do anything."

"Great hotel at a good price, added bonus of breakfast included. Very nice room with comfortable bed. Good powerful walk in shower The outlet mall is easily walkable."

"Love place to stay, friendly people rooms are tidy and to a higher standard than most ! "