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"Hotel needs some TLC. Room had a nice view of the arch and river. Walked over to the casino and got dinner…okay stay for one night."

"Easy to get to the Gateway Arch National Park from this location. $55 per night parking! Our room had a strange odor. "

"Very clean, bar staff was great, amazing restaurants-will be back! "

"Nice stay in downtown St Louis. We chose this property for the location to the Arch, Interstate, pool, breakfast, and all suite option. Pros. 1. On arrival the staff were very helpful. This was primarily the valet guys and front desk staff 2. The hallways are very clean and quiet with plenty of light. 3. The rooms are some of the best I’ve seen at embassy suites around the country. 4. Location is within a short walk to the Arch and the convention center is basically out the door. 5. Bed was very comfortable Cons. 1. Cleanliness… Though the rooms were incredibly spacious, they were not the cleanest. The counters had crumbs all over them, the couches had numerous stains, the carpet looked like it hasn’t been deep cleaned in sometime, and there were hairs in the shower. That was just the room. 2. Pool area was a complete bust. It’s tiny and shallow. The bathroom doors don’t even work in that area. The liner is coming undone and is gnarly. 3. Commons area furniture is ready to be tossed. 4. Public restrooms are filthy and smell. 5. Parking for $50 in St Louis? Come on you can do better than that. The Hyatt right next to the arch is $30 for self and $40 for valet. "

"Staff was rude, room was alright, breakfast was pretty good."

"Good location, sheets were dirty and bathroom shower was also covered in someone else’s hair. "

"The room was mostly satisfactory, and the buffet breakfast was good, although not varied enough day to day, but the neighborhood was questionable. The hotel has an armed security guard, and I was cautioned about venturing out at night."

"I would not recommend this stay! Hotel is falling apart. The smoke detector was falling off the wall. The sheets had stains on them. The carpet had a huge hole in it, along with cigarette burns. The USB’s in the lamps didn’t work. The lampshades had tears and stains on them. The shower drain was filthy and had a huge crack at the back of the floor. The sink water actually got hotter than the water in the shower. We had to wait until 4:30 to check in because rooms were not ready. They were actually turning people around at 4 pm to go to the back of the line because their room wasn’t ready yet. Staff was friendly except when we checked out and pointed out the issues. It seemed like they knew about it but didn’t want to be bothered about it. Definitely not worth the price! I will say it was really easy and safe to get to The Dome for the concert. That is the only plus to the property. If you plan on going to the casino that is connected I wouldn’t set your hopes too high on that ether. It’s in the same disrepair as the hotel. "

"Somewhat helpful staff. Room was clean but the rest of the building was in poor condition, boarded windows and construction items. Our room lock also had to be manually fixed in order to ensure it was locked. The area is not ideal, but free parking is a plus. Also for both nights the hotel phone rang twice at 4am.. please get that fixed. Would recommend booking somewhere else closer to downtown and just pay to park. "