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"Everything was fine. Staff very courteous."

"The staff make this hotel, all wonderfully friendly and gave the 5* experience"

"We have stayed at the Imperial several times visiting family. Never been disappointed. All effort made to make us feel welcome and receive the high standard of service Thank you."

"Room was beautiful and staff were friendly and helpful. Some large cobwebs on the high ceilings. Room super warm but luckily the windows opened "

"Superb stay at The Hoops Inn. Made to feel extremely welcome as was Tilly our dog 🐶and the food was another level. Can't wait to come back"

"Lovely hotel, Rooms comfortable, staff very nice. Bar very pleasant."

"Great facilities, Great location"

"Room very clean and comfy bed"

"On our arrival, we were greeted warmly by the receptionist who informed us we had been upgraded for our one-night stay. This was a lovely surprise and the room was fabulous. The bed was huge and very comfortable. We felt so relaxed and didn’t leave the hotel. We booked in for a meal which was fantastic. It was a busy evening as there was a party but it didn’t impact on our evening. The service was excellent and staff were attentive and accommodating but not overbearing. The next morning we enjoyed a great breakfast with various choices - full English for us, as always. Probably the only criticism I could make was that the coffee could have been hotter. We will definitely return and are already booked in for a night in December when visiting family again."