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"Lovely building, room and views. Good breakfast. Reception staff very helpful. "

"Not as convenient as some other hotels in Bilbao but not terribly out of the way (beware the uphill walk from town!). Breakfast is special - very large selection and many healthy choices, especially for gluten-free. The room was fine, parking was a little tough to get in and out in our suv - but onsite and simple. "

"Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you."

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Fantastic value for money. The staff are very friendly and helpful. The bedroom we had was a little small but modern and super clean. The beds were comfortable, the bathroom was modern and the shower was powerful. It's basic but fine for an overnight stay. The underground parking was easy to locate and manoeuvre in unlike some hotel car parks. Secure and reasonably priced."

"okay"

"yes"

"The room was quite spacious, with a separate lounge/ kitchen area and bedroom/ bathroom."

"Apartment style hotel. Good sized, comfortable rooms. We did not cook but the unit had a cook top and seemed to have all the cooking supplies you'd need. If you are facing the main street it can be a bit noisy due to the traffic and nearby cafes but it's only an issue if the windows are open. There's a laundry facility that you pay via and app that was much appreciated and the machines worked well. The hotel has onsite parking with a typically tight Spanish parking garage. There is a public lot literally next door so I would compare prices before deciding where to go. There are quite a few cafe, restaurants, and some takeaways nearby but it's a pleasant 10-15 minute walk to the heart of the old city, which is very nice and has all kinds of dining options. The tram also runs with a few blocks of the hotel if you need to go farther afield. We would stay here again."