Bell Canyon Hotels, West Hills

"This was my favorite hotel until they took away balcony access. I will be shopping for cheapest hotel in the area from now on. "

"There is a lot of noise outside, cars, etc. and the food is not good."

"The staff was incredibly kind and helped us navigate how to get to city walk from the hotel"

"More pillows would be nice"

"Lovely hotel, large clean rooms, amazing Le labo toiletries. Great staff, received a lovely surprise bottle of Prosecco and cake for a big birthday which was a lovely surprise. "

"Very comfortable beds and pillows. Breakfast was included with the room we stayed in but was unable to indulge as we were told that it was until 10am. We arrived at 0935 and were turned away as it was a weekend buffet and they don’t take anyone after 0930. However, they made good on their mistake and credited us back without any issues. "

"It is a small hotel with limited amenities. Just your average stay. I would go for another hotel next time. "

"They messed up our room service order twice. First time we waited over 1 1/2 hours and they delivered it to the wrong room. Another time they delivered someone else’s order to our room."

"This motel is conveniently located in a trendy area of Beverly Hills. They had a sturdy security gate to serve as a barrier between rooms and the street. The air conditioner & large screen TV worked great. They serve a pretty decent complimentary breakfast in the morning that offers 3 or 4 different options. They also offer a complementary beer or wine in the evening to get you rolling during happy hour. The towels are decent quality for this class of motel. The only real negative, and it was a big one, was the bathroom. They need serious makeovers, especially the shower. It has a rainforest spout overhead that pours directly down on you, and a one-of-a-kind wand that's absolutely ridiculous. It's a 9" x 1.5" x .5" chrome-plated rectangle stick that gently dribbles water onto your body when activated at high pressure. The shower provides hotel shampoo, conditioner and bodywash, but no counter or spot to place bar soap or shaving accessories. You either had to hold it in your hand or place it on the floor. They also charge $33 a night to park on their property. Why did I stay here? Because the price was well within my budget and upscale convenient location. Would I stay here again? If they changed the shower wands to be more functional it would be a no-brainer. Otherwise I will keep it as an option."