Bell Canyon Hotels, West Hills

"Staff was pleasant. "

"The aircon was noisy. There was an unpleasant urine-like smell. You can hear the noise from the streets (we were at the second floor). Building looks old - needs major renovation. Staff was nice and generous with providing bottled water. Great location - near the Santa Monica pier and beach and to restaurants and shops. "

"Clean room. Comfy bed! We did not eat breakfast here. But room service was delicious! Valet was super helpful and perfect location for Universal. "

"Check-in experience was great and the staff was friendly. Shower had the least amount of pressure we've ever experienced at a hotel of any sort. It also sprayed from all different angles, getting the bathroom floors wet. :( Although we tried to tighten the shower head, nothing seemed to help. Bedroom was spacious, clean, beds and pillows were comfortable. If we stayed again, I'd call ahead and make sure the shower in my room is going to be working better."

"Loved the Fairmont! Mateo was the front desk receptionist was absolutely fabulous! He was kind & accommodated my friends and I. He provided us excellent recommendations and tips for Santa Monica area."

"Friendly staff, great location for Universal Studios visit. Very convenient Dennys in the same complex."

"Clean room and staff were friendly"

"Clean room! Breakfast was just pastries, fruit, coffee, and yogurt. Staff were very friendly."

"This was just a quick stay to be closer to the airport but the hotel was excellent! We arrived early and they held our bags while we played at Universal then arranged transportation to the airport the following morning. Property was clean and safe. "