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Reviews of Wyndham Beijing North Hotel

5 out of 5
Wyndham Beijing North Hotel
No317 Changping Road, Changping District, Beijing, Beijing

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 56 reviews" "
Rating 8 - Good. 17 out of 56 reviews" "
Rating 6 - Okay. 12 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jassim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff do not speak English and in the beginning they over charged me ( blocked double money required
Stayed 4 nights in Apr 2024

10/10 Excellent

Mohamad

Stayed 5 nights in Jan 2024

8/10 Good

Zhenhai

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Ming

Business traveller
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business
Hotel was big and clean, great stay for business around the area purpose due to its location.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
I know that hotels in China have in general problems to find English speaking staff, but in none of the hotels I visited this trip was it as bad as in Wyndham. Here you get the clear impression that the management does not want to hire qualified staff. At the bar, which could be quite nice were working trainees who have no idea at all about drinks. Asking for Gin you here NO NOT HAVE and behind you see 3 different brands. But for them is Gordon not a Gin in is Gordon :) later I learned that they are trainees but they have no trainer. Learning by doing on the hard way. At a Wyndham location I would not expect that - that was my first bad experience at this brand. Also the hotel should consider to exchange the musicians - the have an extreme limited repertoire and sometimes the lady's voice can be pretty painful. Also food offered for breakfast lacks in quality and variety compared to other chinese hotels in the same category.
Stayed 2 nights in Apr 2019

8/10 Good

Roy Tak Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on outskirts of Beijing
Good stay for my business trip. Very helpful front desk. Cash exchange machine behind reception came in useful when my UK debit cards didn’t work. Amex was fine. Local cash always best for the taxis.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay
Good hotel with a fancy lobby. Free breakfast was amazing.
Stayed 1 night in Mar 2018

8/10 Good

AKITOSHI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and comfortable stay
Nice experience overall. Rooms were comfortable. It is bit outside of the beijing but close to many industrial park. So it is good for business related visit. Hotel has 5-6 different styles of restaurant/cafeteria. The food is good and all the staff people are nice and helpful.

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room heat was stuck on

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing and overpromised hotel
Hotel smelled very bad. I was supposed to be on the executive club level. I wasn't. In fact, there were no executive club at this hotel like other hotels. I paid for executive club level room. I was very disappointed.

6/10 Okay

Anis

Liked: Cleanliness
overall OK main issue is lack of English speaking helpers. cannot get a cup of tea without asking several waiters/waitresses

8/10 Good

MarkT, Arlington, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Great Wall or Northern Beijing

6/10 Okay

John, Scotland

Liked: Cleanliness, room comfort
Could be much better so easily.
Booking in went smoothly enough after the desk staff had stopped asking for a huge deposit; just say no. The room was spacious and very well equipped; it was, however, cold. I heard other guests asking for extra blankets as they found it difficult to sleep due to the low temperature. The pool looked ok though we did not use it or the sauna; the spa treatments were very expensive. The sitting area was also VERY cold. The first major problem was breakfast; we had made a blunder. We thought that 2 people in a double room at bed and breakfast rates meant 2 people got breakfast - apparently not! 2 people in a double room at bed and breakfast rates only buys 1 breakfast; the other guest to watch through the window or have their arm and leg amputated to join their other significant half. Now in fairness to Expedia they know the scam well. The email confirming our booking did say breakfast for 1 but I replied saying that both of us would prefer to eat and would be eating. We did. Hotel staff followed us round the breakfast room telling us that only one of us could eat with me teaching them words like immoral and insulting. The second major issue was paying for things in the hotel. The prices were all in RMB and the service charge was 15%, so far so good. Having paid premium prices for the food, coffees or whatever the hotel was good enough to convert the RMB to £sterling- but at a rate much lower than I was receiving from my bank at home! It was a scam. Beware.

2/10 Terrible

Alastair

Liked: Cleanliness
Disliked: Staff & service
Charged twice for room!
Charged at checkout for room but had already pre-paid through hotels.com! Silly me for not noticing until I got home but reception staff were very slow (15 minutes to check me out) and was under time pressure to get to airport for my flight. Tried contacting the hotel by phone and email to resolve (contact details on website) but no answers provided to my emails and although phone calls were answered they hung up when I spoke English! The hotel is okay as long as you don't have any problems that need resolving.

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Decent stay, shortest distance to our client offices.
Response from General Manager on 18 Sept 2016
Thanks to review,Welcome to your next visit.Enjoying a relaxing stay in Loong Palace Hotel and Resort.

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel although not near the city center and not much in the area. Good location for business visits to Huawei campus.

6/10 Okay

Anna, NJ

Liked: Cleanliness, room comfort
Some descriptions are unclear.
Continental Breakfast is only for one person for any type of room. We had to pay 3 additional breakfasts to allow our family to have the breakfast together. Some facilities' information which are listed on the booklet in the room should be updated in time manner, facilities such as bowling and Ping Pong do not exist anymore. The schedule for pool game can be changed or canceled depending on their mood.

10/10 Excellent

Kun, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a bus station
I booked a standard room with a king-size bed and was upgraded to a 2-floor suite. Everything is great except that bathroom curtain is kind of dirty. There is a bus station 2 min away from the hotel where there are several routes of buses to a T station (three stops).
Response from Eva on 7 June 2016
Hello respected guest，thank you very much for your evaluation of the hotel. The bathroom curtain is kind of dirty，we feel very sorry.We'll clean the curtains at once.Look forward to your coming next time.

8/10 Good

Marko, Europe

Nice before few years, now just awerage
Problem is that they put in room 2 watters and not notify guest which is free and which not...after they charge crazy price for bottle of watter. Just stupid. Dont give anything free if you dont have intention....
Response from Eva on 7 June 2016
Dear Marko Thanks for your feedback. Acutely our hotel provide two bottle of local mineral water which place on the table, at the same time, we are selling mineral water with selling price. In order to improve our service, we will put the sticker for reminding. Look forward to welcoming you back with us.

10/10 Excellent

Djalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sam, NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel literally
I've had a very enjoyable short experience in Beijing and most of it is because of the exelent and professional loong palace hotel staff Very clean and comfortable room with a nice view. The restaurant is absolutely amazing with lovely foods and infinite free wine and beers. If I go back I'll stay in this hotel again
Response from Eva on 23 June 2016
Dear Sam,thank you very much for your evaluation of the hotel. It is our pleasure to provide you with a comfortable room.We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

8/10 Good

Leigh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It will do!
Rubbish location to explore Staff don't speak the best English But good price and good food Spacious room Good size bathroom Amazing shower

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Mark, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous Hotel in Mediocre Location
Location is a little out of town and not near to any shopping or restaurants, but easy to locate. The hotel is a resort type of facility and is beautifully maintained. The bed is soft and the service through out the hotel is excellent. The fitness center offers traditional Chinese massage and if you want more of a spa atmosphere you can go to the Ramada next door. The hotel has an arrangement with the spa at Ramada. (It does not have a spa on their own site.) The food was good in the lounge and in one of the 5 restaurants on grounds. (Shanghai Restaurant) The biggest drawback is that it is a 30 minute drive away from the downtown area. Room was large, clean, and very comfortable with english tv channels.

4/10 Poor

Domingo, Menlo Park, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and bad Internet connection
The hotel is very nice and with good facilities. For me however there were two huge issues that will prevent me from staying again here. There is no AC and the room was very warm for me to sleep comfortably. They said that they do not turn it on because it was not neither too hot nor too cold (early April). Second the internet connection was very slow and unrealiable. This was a huge problem for me on a business trip when I had to make calls using gotoMeeting. I had to instead use the phone and it impacted my meetings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
I was upgraded to a suite, free of charge which was a very nice way to start my stay. It is a very clean and comfortable hotel with many dining options at very reasonable rates. I would most definitely stay there again when traveling to Beijing.

8/10 Good

Goofy1950

Liked: Cleanliness, staff & service, room comfort
A good stay
The hotel was vary grand! it was clean stuning intrway with well trained staff. The room was vary clean neet with nice vuie from top floor. They have a frout plate in the room and every 3-4 days they bring another. The bath was of nice size and great shower with shampo, conditioner and body soap. they had a razer and cream comb and other items yoiu might need. Now they did not have a vary good tour trip selection, and it was higher then say the gray line but they are hit and miss for me. A cab ride to down town is cheep and you are close to the subway which cost 2RMB which is about .32 cents and you can get any place in town and the desk will show you what stop to take. Cab rides are cheep also but a grop of us took two cabs into town and one cost 80 RMB and the other was !!( and took over an hour longer to get there, so not all cabs are the same. My only problem with the Hotel is they say they have live music 5 nights a week, well there live music is Kareoka with a DJ and they did not have that, they have a sign but they do not have that, and the golf driving range is not that close but you can walk to it. And that is one of the big reasons I went there, sa I didnot want to go into the city to go to a club. There are no resturents close by, or bar's or anything close the hotel other then the mall that has some eating spots. I asked at the desk and they could not tell me of anything close ether. Some speek english somewhat well but not to many so don't go there thinkiung youi will just shoot the breeze with all of them. I belive the hotel is a great spot for conventions, groups and visting workers who stay for a long time. Not for the jet seter or partiers. Quite and serine. And check the weather as I went and it rained for the first week. Doug

6/10 Okay

Business traveler, US

Liked: Staff & service
Close to life science park
I was given a suite upon check-in and the rate was very reasonable. The breakfast buffet was decent. However, I specifically asked for a non-smoking room, and upon entering the room, it smelled like smoke. Although I ultimately changed to another room that was better, patrons should be aware that some designated non-smoking rooms at this hotel will, in fact, smell like smoke.

10/10 Excellent

Carol, St Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loong Palace Hotel in Beijing
This is an incredibly beautiful hotel with a first class staff who speak great English and are very helpful. The amenities are great--pool for lap swimming and great fitness center. The breakfast buffet has such healthful foods--something for everyone..being a vegetarian I found lots to eat. Highly recommend it. Also, recommend Bike Beijing. We went on an incredible bike and hiking tour of the ancient Great Wall. Our guide George was awesome and Selena who makes the arrangements is incredibly flexible and responsive.

10/10 Excellent

CJ 1st trip to Beijing

Liked: Cleanliness, staff & service, room comfort
fantastic 5 star hotel for the price
My reservation is for a room with 2 king size bed. What I got was a duplex, i.e. an upstairs and downstairs. Upstairs consists of 2 bedroom suites, each with an exceptionally large king size bed. Downstairs consists of a small kitchen with refrigerator and small cook top, and a living room. There was a total of 3 TVs in my room. The main bedroom even has a walk-in closet. The conceriege service at the hotel was outstanding. Since I only speak 'broken' mandarin, they make sure each taxi driver knows exactly where I want to go. The complimentary breakfast buffet was a big surprise and great. Even though it is a bit far from the center of the city, Beijing, I did not mind it because of the room, amenties, and the service I got.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
對客人服務比其他溫德姆酒店稍微差。房間房型無法提供理想房間。房門鑰匙連續3次失效。前枱服務員僅提供有限幫助。 其他尚算正常。
Stayed 1 night in Oct 2019

10/10 Excellent

Tsai Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Cloud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Preislich ok aber Austattung etwas betagt und Sauberkeit im Bad verbesserungswürdig. Personal aber sehr bemüht und auch mit Englisch war die Kommunikation möglich. Publikum ist weit überwiegend Chinesisch. Zum Frühstück wurde frisch gepresster Orangen geboten und das Buffet ist umfangreich wenn auch nicht durchgängig lecker. Insgesamt aber alles dem Preis angemessen
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
格調高い5つ星ホテルです。
Stayed 1 night in Jan 2019

8/10 Good

jianjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
个别房间WIFI速度有些慢
Stayed 1 night in Dec 2018

6/10 Okay

HIROSHI

Disliked: Staff & service, room comfort
不便
北京の訪問先に近いため、宿泊しました。 施設は立派でしたが、交通の便など不便です。空港へのシャトルバスは遠いので、有料でも仕方ないですが、最寄り駅などに無料シャトルバス等のサービスがあっても良いのでは？後は価格のわりに、全体的にイマイチでした。
Stayed 1 night in Jul 2018

10/10 Excellent

NARAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Chihwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Rongquen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

yua

Liked: Cleanliness
리셉션이 너무 붐볐습니다. 직원들은 열씨미 처리를 하고자하였지만 붐비는 시간에 너무 적은 인원이 배치되어있어서 많은 시간동안 기달려야합니다.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
ok
ok
Stayed 2 nights in Jul 2017

6/10 Okay

David, BTN

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hôtel proche muraille
Hôtel de passages proche de la muraille de Chine. Les chambres sont de qualités moyennes (vétustes) avec une climatisation peu efficace. La salle de sport est bien équipée mais il y fait beaucoup trop chaud. Le personnel est serviable et répond rapidement à toute demande. Le petit déjeuner est excellent est de nombreux restaurants permettent de varier les menus mais attention aux prix ! Très cher pour la Chine. Un point négatif le dimanche les travaux dans l'hôtel jusqu'à 19h30 ne permettent pas de se reposer correctement. Globament un hôtel avec de bons services mais des chambres et une climatisation à revoir !! C'est mon deuxième séjour en 2 ans et rien ne change vraiment ...
Stayed 28 nights in Jun 2017

6/10 Okay

So Young

비즈니스 접근성 좋은 호텔
전반적으로 만족스러웠음.
Stayed 1 night in Jun 2017

6/10 Okay

Hsin-Ju

Liked: Cleanliness, room comfort