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Reviews of Beijing Xixi Youyi Hotel

4 out of 5
Beijing Xixi Youyi Hotel
109 North Xidan Avenue, Xichen, District, Beijing. 109, Beijing, Beijing

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Patrick

Disliked: Staff & service
there were no english speaking personnel at night time.
Stayed 3 nights in Nov 2019

8/10 Good

Gord

Liked: Cleanliness, property conditions & facilities, room comfort
Charged for an extra night
The hotel itself was great, unfortunately they charged me an extra night for two rooms on top of the cost of the full stay. I contacted Hotels.com twice before our stay and they said the hotel would be taking one of the nights off when we got there as this extra night was never a part of the reservation. The hotel did not do this and said we wouId receive a refund on our credit card. I'm still waiting for the refund a week and a half later and dealing with Hotels.com. I don't think Hotels.com should have this hotel listed with them, or should be very clear you will be charged an additional night for all rooms booked.
Stayed 4 nights in Jul 2019

10/10 Excellent

Dazhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019