"Booked through VRBO - paid in full with instant confirmation. No instructions were sent by the owner, or response to my original message when I made the reservation. After two more unanswered messages to the homeowner I reached out to VRBO customer service. They were also unable to get in touch with the host (no answer and voicemail was full). Check in was supposed to be 3 pm. At close to 6pm we were told VRBO could help us with other accommodations or we could find our own. Customer service from VRBO was great. Shortly after they let me know I’d get a full refund I got a notice that the host canceled my booking due to my age (I’m 42 lol). Never heard a word from him - so frustrating. If you book here I highly suggest having a plan B. "