Top Hotels Near Beck Lake Dog Park in Chicago from AU$73

""The hotel was a great deal.""

"Our 1st room had mold in the bathroom, the beds were concaved and there wereholes in the door and bathroom ceiling. We asked for and were given a different room. It was better but still very worn. The water smelt strange. Over all the staff was fine, but the whole place was very worn. The lobby smelt of mildew."

"Air conditioning was not working great. Its on its last leg. Pretty clean property. "

"Mattresses are bad No iron or iron board in room Nowhere to hang clothes "

"Nice"

"House definitely could have been cleaner"

"Yes"

"Excellent staff and location"

"The hotel has changed our room without informing us. We found out on our arrival and that caused us unable to check in. We stay at the front desk, trying to figure things out for about an hour. The front desk lady, called Srivya, was very extremely unprofessional and useless. She left us while we’re all in the middle of this situation just because she needed to clock out on time. And of course, another waiting game until a new staff showed up and helped us checked in. None of this issue was from us. It is from the hotel changing our room type and didn’t override the price with Expedia that caused us a massive hassle. Srivya needs a lot more training if she remains as a front desk. Not only she cannot help customers solving problems, but also leave customers in the middle of situations and go home. I recommend the hotel to really consider about this situation and train your staff better. Highly not recommend. Truly disappointed and will never recommend anyone to stay here at all."